Palm Gate Apartments

This place isn’t what I thought it would be. Since I’ve moved in here someone has gotten killed. There is so many cops that come here because something is going on. The apartments have rats and when you you tell the manager something is wrong they take forever to help you or fix it. Not until recently have the new managers been on top of everything. DON’T MOVE IN HERE!!!

I was a tenant at these apartments, I have to say this is the worst place I have ever lived in!!! From them taking forever to fix little things in the apartment to charging an extra $ 500 (on top of the deposit), for carpet (we didn’t even get a new carpet), painting and cleaning!!! Isn’t that what the deposit is for? We left the apartment decent (not perfect) but not bad! The reason we moved was because, there was mold on the walls (we told the office) they never did anything about it! Oh and did I mention they have roaches too?!

These apartments suck all the women in the office are rude. This place has a roach and spider problem. If you have two cars you can forget about a second parking space. They do a lot of patch work when it comes to these apartments I have a hole in the kitchen floor that is just covered with that plastic tile if I stomped my foot hard enough it would go straight through. They don’t allow you to see the apartment until your move in date which makes no sense. If you just a place to stay because this the best price and your credit isn’t all that great this is the place for you. But if you have kids and trying to live comfortably for a while this isn’t the place. Run!!!

We live in these apartments that are okay. The so called new manager Paola is very rude that even hung up on my husband. I don’t think that is very professional. She needs to go back to communication school and learn how to speak to people. Who ever is the owner needs to evaluate her better and teach her or get a better manager. Because of her these apartments don’t deserve to have not one star. But I will.

not sure how this place has a 2 ½ star rating or where the 5 star ratings came from. the 5’ers must be paid for the glowing reviews
where to start complaining? when i moved in, i immediately started having issues:
–ROACHES! EVERYWHERE! rain or shine. hot or cold. even outside when im walking my dog. when it comes to food and storage i am very particular. nothing is stored sloppily. everything is sealed in zip-​lock bags or a container. dishes are cleaned daily. i even have a counter top dishwasher because i hate hand washing. the guy that came 2 times per month and sprayed was a waste of time on my part and money on the behalf of the office. i had to order something online that only seemed like it worked a week
–MOLD! walls, floors, & windows. i wish i could send pics on here. if i can i havent figured out how yet… i have a small dehumidifier in the bathroom and leave a fan on at night because of this issue. it has only helped areas where the fan is directly facing
*when complaining about the above 2 issues, i was given what i like to call the stupid treatment:
blank stare, open mouth, and head slightly tilted to 1 side with the top lip curled a little
«we havent had anyone mention that before»
mhmm
«no one has ever complained about that.»
right
«check with your neighbors to see if they have the same issues.»
again, really? i pay rent and keep the place much cleaner than most. its your job to follow up on my complaints. like when i have already come to complain 3 – 4 times or especially if it involves a neighbor!
–the window screen was missing in 1 of the windows and absent from another
–1 of the windows’ glass was not set in the frame making opening the window impossible without further damaging the glass
–the faucet in the kitchen had a hole in the spout’s neck when i moved in.
–the stove’s clock buzzed for about 2 weeks before it was replaced. this is when i found out that i had to call in everyday to get anything done
–if you sign up on the «maintenance schedule,» youll be lucky to have the issue resolved without having to follow up multiple days in a row to make sure someone is taking care of the issue after being told that, «someone is on the way there right now.» and, be sure to let them know each time when discussing the issue that it is ok for them to come inside to do anything each time they have to come inside even if it is for the same issue. thats what a schedule and customer service are for. i tell you to do it and it gets done in a timely manner. dont tell me that i didnt give you permission to come in the 3^rd time when i tell you that i will be working all day and that my dog is locked up.
–STRAYS WITH LOTS OF FLEAS! cats, dogs, and people alike. pets come and go like they do. but, in a gated community with «guards» i would expect that if anyone is digging for recyclables that it would maybe be a neighbor. nope! some of the diggers are just as stray as the pets in their shopping cart (s) and i assume both have the same amount of fleas. flea collars, baths, monthly oil treatments, and pills dont protect my dog. i have to cut all of her hair off to avoid infestations. the fleas are relentless
–parking can be a very big annoyance. maybe a note more for the tenants, but i dont want to have to come home to someone in my spot. thats why they are assigned. and, you dont want to come to your vehicle to see it towed. so, park in your spot. if you have company, 1 of you needs to park on the street… walk your lazy butt a couple extra steps. or carpool
–water pressure… if your neighbors turn the water on while you are in the shower, you will know it immediately. patience is also needed for getting hot water in the first place. 10−15mins in some cases.
–i was informed when moving in that the pools would not all be open at the same time. cool, youre too cheap to pay for the chemicals & cleaning. whatever… i thought when it was hot out that the pools would be open. and, when the pools are open i was expecting to be able to go to more than 1 at a given time. nope! and, finding out which pool is open is another issue. if you have them all open, there is less of a crowd at each and the big pool gets crazy crowded like a public pool im avoiding and the water’s cloudiness at the end of a day’s use speaks to that. im not there for a social event either unless i have my own company.
–the attempt to keep records straight is annoying. there is a monthly issue that drags me into the office.
*reloading the laundry card for the laundry room with a dryer and 2 washers consistently not working. 1 might be fixed 1 day to break down the next and its another week to see a note on the machine from the office that its broke
*complaining about everything listed here.
*providing documentation that has been addressed before. pet stickers for the window. but wait. come back to get a collar tag the next week.
the rent price is the best aspect of the apartment, but with the above complaints it is hard to validate

Very bad apartments to many spiders and the traffic is terrible and the managers are racist

The office staff treat the tenant’s like trash… an ignorant person with a «power position» bad combination… new staff needed… otherwise the units are adequate… but not kid friendly..

The staff at Palm Gate is outstanding. You ladies rock !!! Cindy, Esperanza, and Paola keep up the amazing work !!!

These apartments are really nice and spacious. for the price ur paying for. I looked everywere all the prices were the same but the apartments weren’t as big as these. This is my 1^st place I rent away 4rm home (mom’s house). And by looks if it everything is coming along great! Sometimes i even 4get i live in aparments becuz my aparment looks like a little house on the inside. the ladies at the front office are wonderful! Thank you Cindy for being so nice helpful and on top of things for me. So far my living experience here is okay. Really quite community. Sometimes to quite but it’s ok. Its calm I love how there is security at night makes me feel safe.

Este fue my primer Lugar vivir la verdad no se los recomiendo la gente de la oficina es déspota pasan enfrente de ti y ni un saludo te dan total q se vensio mi contrato desidi esperar un tiempo mas y cadabes te iban subiendo la renta en un ańo me subieron casi 200 dólares desidi dar mis nota q me iba a salir limpiamos el departamento razonable fui a pedir mi deposito q tenía q esperar 21 días pasaron mas de 21 días y no yegaba nada asta q porfin 5 días más tardes yego cuando yego el sobre pensé me ban regresase casi todo mi deposito pero mi sorpresa fue lo contrario 120 dólares sólo resibi q mal me sentí la verdad Nose los recomiendo por fuera se miran bonitos pero por dentro es un desastre piénselo 2 beses según ay seguridad en el tiempo q estuve me robaron mi carro y ami segundo carro le robaron la batería el seguridad se la pasa durmiendo en su carro después. De las 11 esta dormido

So this is my first place on my own away from my moms house. And for a first place it isnt so bad. I did have roaches but I took care of them on my own. I did have pest control come out and spray but that didnt work look for your own solutions, Possibly like covering all the holes and cracks everywhere like I had to do when I first moved in because everything seemed like it was done so poorly, but not much can be said since I was rushing them to get me a unit since the one I was promised had a squatter in it (tenant not wanting to turn in his keys) as for the mold that reviews from this and other websites are talking about thats from a lack of ventilation but get some tilex and spray it down and it works I do it once every two weeks and problem solved. I haven’t had a problem living here since I moved in the girls in the office were very inviting, Johanna and Cindy are awesome and helpful. Ive now upgraded to a one bedroom and I think ill be here for a while. Tip for people who like quiet dont take a unit by the pools. I started out here in a studio in front of a pool and thought it was the best thing ever until it seemed like everyday when school got out all these screaming children were packing in the pools. Best hours for the pools are before 2pm And earliest possible on weekends. Lastly, parking… its horrible here. All ur guests must park down the street. If u have an extra car try getting on the waiting list asap because it seems like there are enough cars spots here as there were lifeboats on the titanic. Lukily I now have my second car spot but thats only because prices were raised and people didnt want to pay it. All in all the rent here is reasonable and the community may have a few bad apples but your pretty much left alone, but lock up your belongings especially cars (hondas) because the very few cameras will not catch a theif. And communication is key with these people. Talk to them they are here to help its more then a job to them they understand and they will help!

lets just say i cant wait for my lease to end hurry up 2014 (dont like this place) they have spiders everywhere I have to clean around my bed daily because their always spiders the walls are paper thin you can hear everything it’s not safe they stole the lights from my truck they are very unprofessional and it looks nice from the outside but rotten from inside their is always something breaking down and it takes them forever to fix and when they fix it messes up again

Found on apartment guide.

I hate this place!
The office people, looking for parking EVERY DAY, roaches, threats of towing your car from your own assigned parking space (yes, you have ONE assigned parking space you have to drive around to find parking for any additional car). The office will give you a hard time when trying to get an apartment here making it seem like these are some kind of fancy apartments and only wealthy people live here but once you move here you see nothing but drug dealers and gangsters. I don’t understand why they give you such a hard time when you submit a application. Unfortunately I’m under a contract but I advise you never consider moving here there’s never parking other neighbors park in your parking space and management does nothing about it. There’s always some repair going on in the building so they are forever in and out of your apartment and of course they have keys, they are always asking for you to park in the street or leave your apartment for couple of hours. To make matters worse its very expensive. They charge you from keys. To remote controls. And if for whatever you decide to move in make sure you have a money order because they will charge you a fee for paying with a debit card or personal check.