La Hacienda Bar & Grill

First and last time going to this place! Horrible service, first of all the entrance to the place looks like your entering from the kitchen and once we walked in there was like seriously no one to welcome us. Second the bartender was the one that gave us a table and he was the one that was attending us I feel sorry for him he was running around back and fourth going from table to table serving drinks and we waited for our food for like almost an hour there was one waitress only focusing on one table and the manager was just standing there instead of helping! I don’t recommend this place at all! I’m sticking to El Pescador

This place deserves 0 stars. Horrible customer service. The waiter first takes forever to take our order then she takes forever to put in our orders then takes forever to bring our orders then when she finally returns it’s the wrong order. Sad part about it is that it’s ghost town and yet she can’t handle a party of 4. The bartender was rude, and the manager I guess is used to the complaints he made no effort to apologize. To make a long story short. First and last time at this place. Oh I almost forgot the only good thing about it was the karaōke

This place just sucks. Bad service, overly worked waitress working alone and rushing to serve other customers, while the owner attended to one table because they had 10+ people. Big pay out I guess. Well, my sister had a steak at first taste she toke, had a taste of fish. She explained she was allergic to sea food and was wondering if the cook could may have cooked the steak after a fish order with out wiping the stove/​grill off first. Anyways, toke it back then owner comes back 20 mins later after we all had finished our food and tells my sister the main cook left because he had another job and is waiting for the other cook that was 30mins away!!! Seriously, so the owner gave us two choices, 10% discount, which was nothing, or a free bucket of beer. We didn’t want the beer cause we were done with this place. It was just sad…

I don’t usually leave review, but food in this place is yummy! My boyfriend and I ordered Molcajete as the manager recommended, and it was DELICIOUS! I will definitely visit again.

Good quality food, prices are okay, and the food is worth it. I recommend this place, i will be back. Chantel is a very nice waitress, she is there for your needs.

Had Dinner here tonight, very good Food and Friendly service.
They have live Entertainment a few times a week. Must Go!

I had a great experience with La Hacienda. I walked in and spoke with Fidel and his staff regarding a group dining event for the following week. I work for a non-​profit organization with a smaller than average budget. They were very accommodating with our menu, budget and payment options.
The upstairs space was ideal for our needs with a cute balcony area for people to hang out. The food was delicious and we were able to get vegan and vegetarian options for the non-​meat eaters. The staff was very hospitable — making regular rounds to check on us and they even had housemade tortillas! Would recommend this place if you are in the area. Thanks for having us!

I give props to Janette for making the best mango chamoy margaritas. Its a great place to be on a Friday night. Music is great a little of everything from mariachi to mix songs.

This place I’ve (shame on me) given it 3 chances and first time there was a fly in my sister’s soup!!! Yes a fly, gross. We told them secretly so other customers wouldn’t hear and they still acted annoyed. What the heck? And also my other sister’s food was a bland tasteless burrito and the horchata was the worse cheap machine taste.
And then second time the chips were beyond stale! The oldest chips ever. It was bad, we told the waitress that we knew they were complementary but just letting her know the chips were stale. She said «oh all of them are like that». OKAY??? It’s fine we let it go. Not like we were paying for the chips.
Third visit, third time’s a charm right? WRONG!!! that’s it decided to review on Unilocal to save people’s time ans money. So we went for dinner, my mom and fiancé ordered, I didn’t because I usually pick off their food and we dont eat much for late dinner, anyhow the waitress brought out a burrito asada for my fiancé and MYSELF (mind you I never ordered) and sopes for my mom. We told her that I never ordered anything. She had the nerve to argue with me that I did after I never even exchanged words with her what so ever. Also because I didn’t order anything to drink. She rolled her eyes and still walked away saying «You did order it» under her breathe. Okay stinky attitude after you were sooooo wrong and refused to admit she messed up and blaming me. My poor mom didn’t want to feel uncomfortable and we still ended up paying for something we didn’t order or want and took it home. What horrible service and place to behave this way after it was their mistake and especially when their food sucks too. BAD ATTITUDE AND BAD SERVICE!!! Will make sure everyone I know ever supports this establishment that stole our money.

Thursday night live Banda, or Friday nights with our DJ & finally Saturday nights with live mariachi/​karaōke.

Brought my parents here for breakfast. The service and food were great. The manager (not sure if it was the owner) came and asked us how everything was. Parents had the chilaquiles, I had the mole (it was great). I would definitely go back.

Came for Dinner & Drinks with my High School Friends food was really Good, music was Good I love Banda on s Thirsty Thirsday, Luis Management gave Great Customer Service^ ;)

Well place looks great but looks can be deceiving. Only had one server working and there was a new cook so not many items not on the menu. The owner of this place need to get his (sorry for saying this) shit together before opening and do a new name and re-​re open

I hate to give this place 2 stars, because the first time I went I had good service yet the second time I went so many things went wrong. I took my family for a late dinner on Tuesday. It was empty with only 2 people sitting at the bar. the server came over and took our drink order first… we ordered a couple of margaritas and I ordered a cocktail. She was so clueless of what I ordered that I heard her asking a guest how to make the drink I requested. very unprofessional. It took 15 minutes to get our drinks we were basically the only one there. We ordered a molcajete and the hacienda botana and tacos. the sauce for the wings was so salty and no one ate it the rest of the food was so good. I think the chef or even the rest of the staff should do line checks because food consistancy is lacking. I do think it’s too expensive for the quality you are recieving. I think it’s a beautiful restaurant you can tell by the décor that they have invested a lot on this business and my advice is to put as much effort in training staff and consistency in food… this restaurant has potential I won’t be coming anytime soon until I start seeing more positive reviews

This place just opened up as far as I know and with it being mother’s day, my sister made a reservation so we can all at least have lunch with our mom before needing to go to work and such. Boy, did we regret it. We were seated at 1:30 and our appetizers came out close to 2:30. I couldn’t even stick around for my $ 30 dollar entrée cuz I had to head out to work already and from what I hear, I dodged a bullet.
I got the Caldo de Pollo (chicken soup) as my appetizer and it was terrible. Tasted like chicken water and the piece of chicken in the soup was mostly cartlidge and bone. From what I hear the entrees weren’t any better. Bland and cold was everyone’s response. The dessert, which most got churros were cold and soggy. How can you fuck up a churro?! Never going to this place again. If you want good Mexican food, South Gate is in no short supply of it. Go somewhere cheaper and better. This place sucks!

Horrible customer service. Did not honor Unilocal check in reward. They posted a discount on FB, but didn’t want to honor it either. I gave this place a chance and went twice, but got bad service both times. Food was good, but with bad service it just made the whole experience horrible.

The new waitress is great! Also they made so many new improvements. This place has so much potential!

The service was horrible and the waitress did not do a very good job. I asked for a burrito mojado. The menu indicated that there were patatas frita with the burrito but it came with a salad instead. They also have AMEX bill holders but they don’t take AMEX. Food was not that great either. Not coming back.

As soon as I walked in a fell in love w this place – décor, service, and drinks! What a treat! So close to home. I am glad I decided to come by! Reminds me of Ensenada!

Waking in to the restaurant. The food smells good! lil pricey but good! I like that it have a balcony. So u can hang outside and smoke outside with out leaving the bar. So fare its a cool chill place!