Children’s Dental Group

Why would you ask me to contact you by phone or email? You have not been able to take my calls or return my messages! Is your reply a generic copy paste response you give everyone that gives you s negative review?

My review has been removed twice
What am i doing wrong ?
I am just writing my experience with this place on how they wanted to pull all the bottom molars from my child and how they wouldnt even consider trying to save them
I just want to tell people to get a second opinion like I did and at a different place they only pulled one
Can u imagine my 6yr old not being able to chew her food right until she’s 12. The email sent to me said that I didn’t explain enough about my experience and that’s y they removed it and if repost again my account would be closed. i wanted to keep it short and easy to read but NOW I HAVE TO WRITE THIS LONG ESSAY!!!
This place doesn’t allow u in the room with your child and when ur there they sound like car salesmen telling u how it’s the right thing to pull the teeth out and how bad it would be if u left them in. I want to tell u guys where to go but maybe that’s y they keep removing my review
My friend at work also took his kid here and was left with no front teeth top and bottom!!!
Okay then I hope this was long enough
I DONT KNOW WHY MY REVIEW IS BEING REMOVED BUT NOW ITS PERSONAL. I WILL KEEP REWRITING MY POST NO MATTER WHAT
PEOPLE STAY AWAY FRON THIS PLACE!!!

This place is by far the most unprofessional dental office starting with the lack of communication by the doctor and all the staff I brought my child for a dental exam and was tolled my child needed two extraction given the fact that my son’s oral health is completely fine, so I then asked for my son’s x-​rays that same day to get a second opinion and was tolled I had to pay a $ 25 fee witch I don’t mind paying, but I honestly wanted a second opinion by another dentist and the girl in the front desk was so rude and didn’t even let me get all my words out and flat out tolled me it would take me a week to come back a receive them, so by that point I was just irritated and just walked out so the next day I took my child to a different dentist to «kids smile pediatric dentistry in Cerritos «and they confirmed no teeth needed to be extracted and the doctor and staff were very professional and understanding with my concerns I would personally not recommend any parent to bring in there child here this place is a total JOKE and UNPROFESSIONAL!!!

I brought my daughter in for the first time and had a bad experience. They were fast to see her, I was in and out. But didn’t like the doctors explanation for her diagnosis or procedure. She didn’t take her time with me or my child, she was just another patient. When I spoke to the financial specialist my bill was crazy high. I got a second opinion else where at Bellflower Dental Group and loved the doctor there staff was also very friendly and professional. And my bill was half the amount I was quoted at this place. The only good thing i can say was my daughter had a good time on the two little rides they have for the kids entertainment. Glad I went else where.

Love it! The staff is very kind, they have video games & rides that distract the kids. You’re in & out! Before you leave you sit down with someone who schedules your next appt & explains your options. I have 0 complaints about this place :)

Had nothing by great feelings toward this dental office. I went since I was a kid. However, now that I have taken my own daughter in my opinion has truly changed. I took her in for treatment in early October. She needed additional treatment which was going to be sent for authorization. I called to obtain status at different times the last time being early this month. I was told treatment was still pending authorization. I called my insurance just to make sure it was all ok and get status from them. Turns out treatment request was never sent. I’m at a little over two months since I was told additional treatment was needed and nothing. I have since called the dental office and have been getting the run around I can’t get an answer of what is going on. I have left messages and never get a call back. I was just told a supervisor would call me back who knows if that will happen. Unfortunately I feel like at this point I must put in a complaint with the dental board. So disappointed by this as I loved this dental office as a kid. Would do zero starts if I could

The Children Dental Group in South Gate is so unreliable. Call and cancel appointments and then tell me they don’t have anything available for the month! My daughter couldn’t get her treatment the day of her check up because their machines where down. Made an appointment for 2 weeks out! Cancelled 3 days before! Unreliable! Trying the Carson one hopefully they are better. &&& just got off the phone and their not! lol I apparently have to wait for SG to send them her chart and she will still have to sit for another check up. So whats the point of requesting the chart right? Anywho they dont have a turn around time for receiving her chart. Freaking joke with them.

Staff always smiling and attempting to put a patient at ease. The wait time is usually not that long and when you do come in early you are able to be seen early
w h ich is lovely especially when you have something else to do. Being able to pay later/​monthly with the credit card no interest is a plus.

I just wanted to give a big thank you to Justin Salcido he was made me feel warm and welcome from the start of my visit… I’ll be back.

I love Children’s Dental Group. I always have a great experience when taking my son. Justin Salcido is always making sure that my son is comfortable when being seen. I love the atmosphere and the team. Keep up the great work guys!

I really like this dentist been coming here since I was a child growing up now I bring my daughter here and my husband and I attend the adult department I love the attention they offer however I am not to fond of not being able to go in with your child I want to know why? Specially with all these horrible stories going around I would appreciate if I can see what’s going on I see a girl responds here and I’m hoping she replies back

This place is one of the best dental offices I have been to! Very clean (not sure why someone on here would lie and say there were roaches… maybe they brought them from their house???) The office has a big screen with a movie playing, a couple TV’s as well as two rides! a train and a helicopter. The dentist (Dr. Sabinna) was extremely professional and very patient with my baby. She explained, in detail, what they were going to do and addressed all of my concerns with my daughter’s teeth/​mouth. The Dental Assistant (Nancy) had a positive, upbeat attitude and also very patient with my daughter. When we called for an appt., we were given an appt time fairly soon. (Again, people are upset because they have to wait a little longer for an appt. when they request to be seen on a dental office’s busiest day, Saturday!). My concern isn’t to bad mouth these uneducated Unilocalers who have no idea how a business is ran or would want to stoop so low as to lie about the place not being clean but this review is to praise the staff and Doctor of this wonderful office… a Chuck E Cheese type feel (without the pizza of course!)

I have 3yrs or a little bit more coming to this dental place for my kids, it’s great for kids they get so much entertained with the movies n games n much more, highly recommend for kids!

Ok, my 10 year old was traumatized in April 2013 at Sunshine Dental in Downey so he hasn’t been to the dentist since. (I know bad parenting). Thank goodness for the staff here. He was a good sport at the exam. And just a couple days ago had the work done. We gladly waited to get an appointment with parent in the room, so that is an option. At first he was very nervous, but THANKS to the assistant, tech, and doctor he was able to get the cavity filled, extraction, and seals done. They were very patient and caring. Turned his perspective around on dental visits for sure. Thank You CDG! I am very surprised to see the reviews with 1 star. I guess everyone’s experience is different.

Your team was awesome especially Sandra she was great with my girls. Sandra was so careful and very attentive to my daughter who has chronic asthma. Very caring with help out with all 4 of my girls.
Thank you so Much Sandra and the Office manager and Rocio you ladies are great

Both of my son’s (6 years old & 4 years old) have been here and left happy every time. From the front office staff to the back office and the Doctors are GREAT! They made both of my kids feel at ease. A+++++

Wish I could have read the reviews before going.
Bad service, really bad customer service. I had about 4 fills one crown and a root canal. Two months later I am STILL waiting for my wisdom tooth extraction and the worst thing of all I’m being charged for it already. One of the filling that they worked on broke and my pain is minor but I call and try to get an appointment scheduled that fits my work schedule and all they can say is «sorry we don’t have any at that time» so I ask them «Do you have any appointment late in the afternoon» answer «NO». They didn’t even give me a suggestion or another option. Overall it has been by far the worst experience at a dental office. I can say I will not be visiting their facility for a dental check up.

I have known of this dentist for years and when I was looking for a dentist for my children I never doubted this place I love the service here and their staff is very friendly and helpful Dr. Berger and V. Hernandez are the best I highly recommend it.

Terrible services stay away from this place, if you love your kids my son is 16 years old and already lost 2 cheektooth cause of the malpractice they started a root canal then later they told me we can’t finish it here you have to find a specialist for roots canal and later was the nightmare none dentist want to touch him I couldn’t find a dentist that want to do the started job and he lost 2 teeth thanks to the malpractice…

Wish i could give this place 0 stars
What a horrible ghetto place
Your child doesn’t no deserve to be seen by one of these unprofessional «doctors» or ghetto ratchet nurses
No type of customer service, real dirty, roaches walking around in the play room imagine the treatment rooms which by the way you cannot go in bc it makes the treatment doctor uncomfortable and even if u request to be in the room the nurse as the audacity to tell you if you dont like there policy u can change dentist (Miriam)
Just beware of this place your kids deserve good care no this place trust me.