Sturgis Dry Cleaners & Tailors

I’ve been to Sturgis a few times and always regret going back. This time was no different. Pants had a seam issue that I asked them to fix. They fixed 85% of it but part of the seam was not fixed so I had to go back in and asked them to patch it up again. Came home to find one of my sweaters that had been dry cleaned full of holes!!! There were no holes in this sweater when I took it in just one stain and it now has to be thrown out. So disappointed, don’t take anything here but dry cleaning that you don’t really care about. Only pro is that they do turn around clothes very fast.

Great dry cleaners in Southie. It is the only place I frequently trust and go to! They have a pretty quick turn around and also open up at 6am which is convenient to swing by before work. They have always done a great job for me. It is a little pricy, but so are most dry cleaners in the city.

Always extremely friendly and pleasant. The turnaround time is faster than anywhere else. The tailoring is also great. I literally walked in there with a brand new shirt, tags still on, and the button on the back had come off. They sewed it on right then and there, no wait, and didnt charge me for it! Great customer service.

My favorite dry cleaners. Very friendly staff and dog-​friendly.
If you drop off before 9am Mon-​Fri, you can get it same day after 3pm. Not applicable for Saturday.
to get it next day after 3pm. (Not an option if you drop off Friday or Saturday.)
It’s regular price if you get it the day after next.

This is the only dry cleaners I will go to! It’s a bonus that they are open so early and I can hit them before work! The owner is incredible and takes customer service to the next level-​today he helped me carry out over 20 pieces of dry cleaning to my car across the street, because he saw that I had my puppy with me and it would be difficult. He has fixed the zipper on my coat and repaired parts of shirts for me on the spot. The girls at the desk are okay, they are young and often distracted.
Overall, friggin love it here.

Amazing service, client driven. I had a major interview for which I needed my suit jacket within the hour. Sturgis took me in and provided me with exceptional service. Within ten minutes, I was well on my way. Thank you Sturgis!

I had a terrible experience here. The service is so bad. The girls behind the counter gossip and check their cell phones before they help you. Also I was charged $ 100 to shorten a dress for a bridal party. All of the other bridesmaids only had to pay $ 40 and under for the same alteration. When I arrived at the wedding my strap was ripped and I had to pin my dress together with a safety pin. There was also a small rip at the bottom of my dress that tore more as the night went on. Convenient location for Southie residents but is suggest venturing elsewhere.

Since relocating to a different Boston neighborhood, I haven’t used Sturgis’s much in the past year but with a wedding coming up this weekend I needed my dress and my BF’s suit both cleaned… AND why wouldn’t I wait till a couple days before. Sturgis I knew could do it and they will. Great local business who understands the needs of working folks.

Until today, I had been a Sturgis customer for almost 20 years and I rarely had a complaint even if they did constantly over-​starch my shirts.
A week ago I went to pick up my clothes which had been dropped off a few days prior. My shirts were ready, but they couldn’t find my dry cleaning; 2 pairs of pants and two sweaters. The young lady at the counter couldn’t physically find them or any record of them in the system. She started checking other tickets that came in around the same time as mine. Nothing. There were people behind me and the young lady was getting stressed, so I offered to come back. She took my cell phone number and promised to call me the next day which was Weds. No call ever came. I called them on Thursday and explained that I was missing clothes. The young lady on the phone promised to call me back by that afternoon. No call ever came. I called again on Friday and had to go through the whole thing again with someone new, who couldn’t find anything related to my missing clothes. She assured me that Peter, the owner, who had apparently been away for a few days, would be back on Saturday and promised to have him call me. No call ever came. No call came on Monday either.
I had almost given up, but made one more call and asked for Peter. I explained the situation to him and a few minutes later he came back on the phone and told me my clothes were all set. I asked what happened and he explained something about them being placed on the wrong rack. So when, if ever, were they going to call me to tell me they had found my clothes?
That night on my way home, I stopped in to pick up my newly found clothes. No apology, not even an acknowledgement of the abysmal customer service. And the right thing to do for all of the hassle they put me through would have been not to charge me, but they did. Not even a discount. I had already gone out and purchased some replacement items because I was convinced I’d never see them again. I plucked the drop-​off bag off the hangar and put it on the counter and told the young lady I wouldn’t be needing it any more.
This is not the way to treat any customer, much less one who has been bringing you his business for almost 20 years.
Unforgivable. I’m done.

Took my wool coat here… didnt look any cleaner than when i brought it in. Customer service was a 4 star but i was not happy with quality of my finished cooat.

I love my shirts. Getting them professionally cleaned makes them almost like new. I’ve been going to Sturgis since we moved into South Boston. It’s convenient to our home, and I usually skoot over (on a scooter) with the dirties, then pick them up (delivered in «box» form, not on a hanger), and it’s an easy skoot home. Always quick. Sturgis does a good job at the cleaning, but…
Today, for the fifth time in the last two years, my shirts were on hangers, not «in the box». 15 shirts on a 50cc scooter in Southie on a windy day. No joy. They have my account information, which includes my preference for «box format»… why, oh why is this so hard? «We can get them in box form if you can wait». No thanks. Time to find another cleaner.

My relationship with Sturgis is built on a solid foundation of convenience:
When I moved to the West Broadway area of Southie, I needed a dry cleaner. I’d like to say I compared different dry cleaners for their quality and pricing. I didn’t. I went to Sturgis because it was 2 blocks from my apartment.
I still don’t know if I’m overpaying compared to others in the area, but I don’t really care. They get my shirts cleaned and pressed — with an incredible same-​day turnaround time and come back in great condition. Not that I’ve ever taken advantage of that, seeing as I’m too lazy to drop it off in the morning. For early birds, they open at 6am.
I wish they would stay open a bit later — they close at 6pm, so I’m always in a rush to make sure I drop off shirts before they close.
Ask for one of their dry cleaning bags, and dropping off is a breeze — the bag is coded with your name and information, letting you drop off items in seconds.
Note: they place a sticker on your front shirt tail to identify the shirts. I don’t particularly care, but some of you may.

After having several additional problems here with missing and damaged clothes, I’ve decided to stop using them entirely. We are now going to the place next to Java House and I think they do a better job and haven’t had any of the same issues there.

Sturgis is my go-​to place for both dry cleaning and alterations. Turn around is quick on clothes, and everything I’ve had cleaned there (from silk shirts to coats) has come back in perfect condition.
In addition, they do a great job at tailoring. No appointments needed, just step into the changing room and they’ll pin up your garment for alterations. In just a few days (depending on you urgency) it is ready to be picked up! If you just want a plain hem on a new pair of jeans it is a remarkably cheap $ 10 and expertly done. More complicated alterations like taking in the sides of a dress left it fitting perfectly.
All said, Sturgis is my one stop shop for cleaning and adjusting my favorite clothes.

Love this place. Next day service at reasonable prices. They even replace broken/​missing shirt buttons without having to ask!

I could not have been more pleased with my experience at Sturgis. I called this morning to talk to someone about a small makeup stain I discovered on my wedding dress (I am getting married in a week). Peter told me to come in and he would have a look. My fear was that the entire dress would have to get dry cleaned because the solution would make a stain on the stain… (that is what I was told at another dry cleaner). Peter took it right to the back while I waited and was able to remove the stain in 5 minutes by using an non oil based cleaner. He was so great — he could tell I was freaking out– He brought it out showed my the area and told me there was no charge. I plan to go back here again for sure. Also, I watched customers come in and out while I waited and the staff could not have been more pleasant and efficient.

The staff at Sturgis could not be friendlier.
I went in last week for the first time. They set me up in their system, recorded how starched (??) I wanted my shirts, and explained to me their turn around time. Drop off by 11… pick up after 3 the same day? WOW! My last place took 2 – 3 days at the very least and was way more expensive! Here I got 2 pairs of pants, a dress, and skirt all for $ 26 and on same day! They’ve made a loyal customer out of me.
They also do alterations and fix shoes, which I’ll be sure to try soon!

Sturgis broke my dress!
I was in a panic, and went to Sturgis for an overnight turn around of a gown for a black tie wedding. Went all the way to New York for the wedding to find the zipper did not open. Thanks a lot Sturgis. I literally had to shimmy myself into the dress just to get it on for the night. I spent the wedding worried the zipper would completely detach as I got my groove on (fire burnin).
Awful. I wish they had told me they broke the zipper and saved me the stress. I will certainly not take any cleaning here in the future.

On the eve of my wedding… I discovered a make up stain on my wedding dress. No one (and trust me we called everyone) would take my dress on such short notice… until we found Sturgis. On Saturday monring we dropped the dress off and in 1 hour, the dry cleaner had my dress clean… and the stain and my bridezilla meltdown was gone.
I can’t thank the manager/​owner enough for calmly suggesting that we have breakfast around the corner and he would take care of me — for only $ 45 bucks!
I would like to erect a shrine in front of this place. If I wasn’t moving to Arizona I would only drop my clothes off here.

I don’t know about you, but I’m a little bit of a last-​minute person when it comes to travel prep.
I’m at our annual member event in Boston this week, and received instructions before our last member event — over a year ago — that the acceptable uniform for employee volunteers is khaki, black, or navy pants. Well, I was frantically trying on and buying khakis on Saturday afternoon knowing I was leaving town on Monday at 7am. I was also buying khakis that were 6″ too long, given that I am essentially a midget.
I had no luck trying to get my new pants shortened before I left, so I had to try to find a tailor here. Once I write my review of the Westin Waterfront, you’ll realize this was not an easy task, but thankfully, I ended up being referred to this small, family-​owned dry cleaner/​tailor.
I left my hotel at about 2:45 p.m. and I was back at my hotel by 4:00, factoring in a good 20 minute walk each way. I paid $ 16 to get two pairs of pants hemmed and looking perfect, and while I waited, I got to talk to Nick, who started Sturgis when he came to America from Greece over 35 years ago. (His son Peter now owns the business.)
I liked the place so much I brought back a business card for the Westin’s semi-​incompetent concierge desk so that they can have it on file should future guests need dry cleaning or alterations during their stay.