Microtel Inn & Suites

Was pretty impressed with this hotel. Spent a night here with some friends half-​way through our road trip. We had a clean room with two queen beds, a fridge and tv. What caught my attention was by the window was a little ledge where you can sit and relax. Be careful if you lay down it’s easy to slide off the ledge, almost did that myself. There were some big mirrors in the room. One in the bathroom and across the wall above the beds. The breakfast was pretty standard. The sausage and egg patties were a nice to touch to make an English Muffin breakfast sandwich. I would consider staying here again if I was in the area.

I was road-​tripping with friends from Green Bay to Cleveland and needed something about half way in between as a rest point. The price was right so I booked online. I was pleasantly surprised how nice the room was when we checked in. We had two queen beds and a fun little window seat. The wall behind the bed was one large mirror which was kind of odd. The stairwell we took because we didn’t want to wait for the elevator smelled kind of funky. For breakfast, there were plenty of options yogurt, waffles (with Nutella!), cereal, eggs and biscuits & gravy. Overall, I was very satisfied.

New. Clean. Comfy beds. Free great breakfast… except the eggs are not good. Great price $ 89 for 2 queen beds… So don’t know what these other reviewers were expecting.. Will be back!

Dirty rooms. Like a 70’s neo-​vintage vibe. creepy owner and doe in the headlights staff. Closet sized rooms and terrible breakfast. Catered for tourist for ND games. Failure

It should be 0 stars. The room was dirty, bathroom was gross, there were empty beer bottles on the window sill. It was late, I was tired, and I did not want to be bothered changing rooms. When I checked out I told the woman at the desk the room was dirty, she told me, of course it is, you just used it. I didn’t expect to get anything, I just wanted to let them know, I certainly did not expect to get attitude for it.

If I could give this place negative 500 stars I would do that. Worst awful experience. I got the refund back but Heather who called me to inform me about it was rude and needs a 101 on customer service. It was the hotels mistake on charging me the extra $ 500+ and they don’t even have the curtsey to answer my questions. The manager Nicole needs to train her employees a lot more on how to be polite and give good customer service. I’ve travelled quite a bit and have never received such awful customer service.

I really like the name of this hotel. Other than that, it’s pretty bare-​bones as to what you’re paying for. We had a room with double queen beds. The TV was nice and big. There’s a mini-​fridge and even a microwave. Still, there were some old stains on the carpet and some all-​around grubbiness to Microtel.
Besides the waffle maker, the complimentary breakfast is definitely worth avoiding. Horrid.

Room was filthy! dirty, Stains on both beds had to change our own sheets because maids had left for the day at 830pm. To make things worse went in the restroom could easily tell it hadn’t been clean empty toilet paper, shower had pubic hair and boogers stuck on the wall, missing all bath products like soap, shampoo. I will never stay here again. for the price I expected more. Very disappointed. they don’t deserve the 1 star would give them 0 if I could.

I guess going Priceline and arriving late in the evening gets you the handicapped room. The room was clean and beds were comfortable (though for some, they may be too soft.) This was fine for a one night stay. There were a couple of quirks. They had coffee packets, creamers, and sugar, but no coffee maker in the room. The shower curtain did not go all the way to the floor, which resulted in a wet floor and slippery footing in the bathroom. The reasonable price makes this a good value for a short stay.

This is a chain that has pretty small compact rooms. Not for everyone. But I’m fine with the layout.
Easy checkin. Room all the way at end of hall, why? But ok. However the room smelled like smoke, and this is a non smoking place, one where you sign something saying you agree not to smoke and will be fined if you do. So the smell was one thing. Then one of the light banks did not work. Each room only has two sets of lights. So if one is out that’s not great.
I went back down and asked to move rooms. No problem. Staff very helpful. Came to room with me and agreed it smelled.
New room was fine.
Thin walls here. If you are a light sleeper this may pose a problem.
Both rooms has some stains on the cushions for the sitting window. The heater is very loud as well, but it’s effective.
Flat screen TVs.
Easy parking.
I’d stay here again, but I’d also look for somewhere else, especially if it was cheaper. The best part of the stay were the employees, both the evening clerk and the early morning one. Pleasant, smiling and helpful.

Very nice hotel. Staff was very nice. Waited 5 min to check in so they gave me a free upgrade to a suite. I don’t have any complaints. Clean, spacious and new.

We stayed here for one night an a trip to Quincy, Il. (Ever drive the Ohio Turnpike — I80/​90 during construction??) This was the second hotel we stopped at as the first had no room. We got the last room here at Microtel. (This was a Monday night, so no football going on, so I asked why the rooms were all booked. I was told that there was an RV convention in town. Hell, I though people SLEPT in their RVs! — guess I was wrong.)
The room was adequate, but the mattress was like sleeping in a giant pillow. Now, Im sure that there are those who loved soft beds, but when you sink into the middle of the bed… mmmmm not so comfortable. Room was clean, everything worked. Little expensive for what we got.
Guess it ok for a one night stop.

The luck of the Irish was not with me when I attempted to check in at the Microtel. Every possible parking space was full, so I had to park the SUV in the middle of the lot and turn on the emergency flashers while I trotted inside.
At the desk, a frazzled and overheated clerk looked up from his screen, and asked if I had a reservation. Yes, I said, and gave him my name. Giving his screen a worried look, he asked whether I had made the reservation at priceline or expedia. No, I assured him, I had reserved through the Microtel reservation system, and had the confirmation email on my iPhone.
Well, he said, we don’t have two beds. Do you need two beds? Hmmm, I thought for two milliseconds: on the one hand, my 21-​year old son and I get along well; on the other hand, I remember an old sitcom in which Archie Bunker tried to share a bed with his son-​in-​law Meathead, and both had a sleepless night. So before the clerk’s question had echoed off the wall, I was replying, yes we do.
Problem is, he said, sometimes we oversell rooms (through said aggregators like priceline and expedia), it makes us look bad, and it makes me (night clerk) look bad. We don’t have the room you reserved. I could put you in a one-​queen room with a rollaway.
After thinking that over a few seconds, we agreed that it would be a good idea to see if there actually was a rollaway bed left. Night clerk’s temporary departure gave me opportunity to turn around and check out the action in the reception area, which was packed, seemingly with the cast of characters from Adam Sandler’s «Grownups.» The way the middle-​aged men were carrying on, I wondered if there was an already empty beer cooler behind the couch. Night clerk came back without being able to find a rollaway bed, and offered to find me a room at the same rate at another area motel. I took him up on it, he made a call, and convinced another night clerk to take us in (but that’s another story).
In retrospect, it seems to me that in the age of the Internet, managing inventory should be easier than ever, and I don’t understand why it is not. Perhaps a mathematics game takes place something like this: with eight rooms left, a reservation request comes in for a large group of twelve rooms, and the corporate system decides it’s better to have all the rooms booked with four unhappy parties not in a room, than to have eight rooms unbooked and no unhappy parties. Or, perhaps, in the bowels of corporate headquarters, an efficiency group works toward the goal of improving property profit margin by selling the predicted number of no shows. But what happens when the formula is wrong, and more reserved parties arrive than rooms actually available? The late-​arrivers (who guaranteed with a charge card because they planned it that way) are left out in the cold. No better explanation has been offered.
One star for the night clerk who was able to come up with a solution to a problem for me and at least a few other parties that night. Otherwise, Microtel was a «fail.» As I was learning, the Land of the Leprechauns could be dangerous territory, indeed.

I’ve stayed in some pretty crappy hotels (broken heat, blood on the pillow, etc). I was skeptical of this hotel knowing it was only $ 55/​night + tax. But when I arrived I was pleasantly surprised. Modern decorations, queen sized beds, window seats. Wow! There was also a great selection for breakfast — bagels, muffins, danishes, waffles, fruit, yogurt, oatmeal, cereal + selection of juice, milk & coffee. Next time I travel I’ll definitely look at Microtel first.

For Notre Dame fans looking for a place to stay, I’d definitely give this place a look. I was driving across the country last week, and was very pleased that I stumbled on to this place.
Brand new hotel. Very clean. Flat screen TV. The best air conditioning system I’ve seen yet. You can make it feel like Antarctica if you want (and I want).
Soundproof! Walls weren’t made out of paper mache which meant I fell asleep and only woke up when it was time to wake up – not because of some idiots in the next room.
Best of all, it’s brand new. And so far, they’ve kept it very clean.
I’m still not a Notre Dame fan (sorry, I gotta support Boston College), but because of my experience at Microtel, I will actively root against USC.