Chicken Coop

Stopped in for their gizzards and was awestruck by how good!!! Chicken dinner awesome and fast service. I recommend

I decided to go back to chicken coop to see if any improvements have been made. They finally fixed their parking lot, but sadly that’s where it ends. I ordered a two peice from them that includes a side, plus I decided to add another side. I was sooooooo disappointed!!! Both of my sides were the size if dipping cups. Meaning dipping cups. you’d fill with sause to dip fries in. So I asked the cashier if they made a mistake, and why the sides are so small the workers their told me that’s their standard size for their sides. So I’ve made up my mind that I’m done with chicken coop. I paid about $ 8.00 and got two average sized peices of chicken and two dipping cups with food. Absolutely RIDICULOUS!!!

we were visiting from out of town and this seemed to be the right place to stop, and it was! great food and very clean! The chicken was delicious. I would recommend this place to many!

After reading the 2 previous reviews, I wasn’t sure if I wanted to give this restaurant a try. My family and I went to the Chicken Coop and we all enjoyed our meal. I will say, that when we were standing at the counter to order, my daughter saw a fly in the chicken warmer buzzing around and landing on the chicken. We said something to the cashier and she pulled the entire tray of food out and one of the guys killed the fly. They made a new batch of chicken and fish and it was pretty good. I didnt care for the mac and cheese (looks cheesy but doesnt taste cheesy) or the red beans and rice (very little flavor). I also think the prices are high. A 2 piece chicken meal was $ 7 – 8 plus $ 1.99 for a drink. I think I’ll stick with Popeyes because their sides are better and the chicken is pretty similar.

I came in here for lunch and ordered the 3 piece fish dinner. 2 of the pieces were «normal» sized and what was supposed to count for the 3^rd piece were 2 tiny, little broken pieces the together might have equaled half of a «normal» sized piece. I paid for a 3 piece dinner and received a 2 and a half piece dinner.(SEE ATTACHED PHOTO)
I politely said something to the manager who happened to be in the dining room asking the other customers «How is everything?», and she said to me «Well, the fish comes in all different size pieces».
Nice.
Your customer feels cheated, you’re running all kinds of specials and giving out coupons because obviously you’re not getting the business you want and you don’t take care of the customer who is sitting right in front of you– GREAT MANAGEMENT SKILLS!
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One week after the above visit I went back –because I like the fish,
and the same female manager is there.
I order the 3 piece fish dinner and as she hands me my food I ask for 5 lemon packets. These are like the little ketchup packs you get at McDonald’s or Burger King– and the manager says to me «You know, you’re only supposed to get 2 of these– I’m supposed to charge you for the other 3, JUST SO YOU KNOW!»
During my dinner all I could think about was this snotty girl’s snarky little, petty comment.
It ruined my «dining experience» at Chicken Coop and really ticked me off!
So, after I finished eating I walked up to the register and told the clerk (a different person) I wanted to PURCHASE 3 lemon packets– she looked at me completely confused. The snotty manager walked up and took over the register and rang up 3 «sweet and sour» sauces (as apparently there is NO register key for actually charging customers for lemon!) for a total of .96 cents with tax. Basically I was charged a dollar for 3 little packs of lemon juice that every other restaurant in the world provides to their customers free of charge when purchasing food. The manager tried to grab the receipt and walk away with it, but I said «I WANT my receipt» (I’m guessing she didn’t want there to be any proof that she actually charged me .90 cents for 3 little lemon packets!)
I left the 3 packs of lemon lying on the counter (thus paying for the three I was given at the start of my meal) and as I walked out the front door the manger yelled in a loud and snotty tone «THANK YOU, HAVE A GREAT NIGHT!!!»
To make a long story short, I called Chicken Coop and got a hold of the Vice President — he said he was appalled at the behavior of the employee and PROMISED he was going to contact that franchise owner and resolve the situation AND CALL ME BACK AND LET ME KNOW THE OUTCOME.
It has been several days and the V.P. of Chicken has not gotten back to me, and after being a customer of Chicken Coop for approx. 35 years I don’t intend on going back there ever again.
I hope you REALLY NEEDED that .90 cents for the lemon packets!
(see attached photo of receipt)