AMC Nursery and Landscaping

Spent over $ 75 000 with this company in 2014. Had a one year agreement upon finishing their project. They replaced our plants with dead ones and refuse to address it and they will not address a problem we have been having with our pergola. They blame the manufacturer; the manufacturer blames them. The owner, Anthony, told my husband they are going to do nothing because they will never make us happy, which is ridiculous. We asked for them to address the rust on the pergola and replace the dead plants. That’s it. I had to ask them multiple times to send us the repair kit from the manufacturer and I just received it after almost 60 days of asking for it. I recently called with a QUESTION about the downspouts and again, the owner told me my question was a waste of his time. They have no customer service skills. How very sad, as our patio is beautiful but the follow up has been a nightmare. They didn’t return my calls for over a month (and we were within our one year contract period), and they then told me to remove a negative review I posted on their facebook page. In the meantime, our project is all over their page, and they only show you the good parts; not the dead plants or the rust on the pergola.

I’m not sure where these people learned customer service and snow removal. Someone who doesn’t understand snow or how to be nice. They wait till the snow storm is over. 2 day storm? Well, they won’t come out until the last snow flake has fallen, so you’ll be stuck. Snow stops at midnight? Ok, they’ll come out at 2:20 in the morning and wake you up with loud shoveling and phone conversations under your window. Have a problem with it? Call up and be prepared to get yelled at. Wow. sidewalks STILL covered with ice. What the heck were they shoveling aside from BS?