Safeway

I have shopped at this specific location for 6 years now and lately they’ve been getting worse and worse. The last straw was an interaction I had with costumer service. I had purchased a bottle of cooking oil and didn’t notice I had the wrong kind of oil so while in the store I just walked over to the customer service counter. The woman there was so dismissive and condescending and rude. She asked to know what my name was because apparently it’s not on my safeway card I told her it was my husband’s and she said well this not a family savings card it’s your husband’s card and you need to get a new one for yourself. This had never been an issue with safeway before. I mean we don’t even have the same a dress and phone number anymore what we got to update our info now too! I mean I’m just grocery shopping not asking for federal benefits. So after going back and forth I said fine you don’t want to do the exchange don’t and she finally did do it. I will never go to safeway again I’d rather drive to the other side of town to Costco and trader joes than buy from you people ever again!!!

This location is spacious, clean, organized, and well stocked every time I come here. Safeway is a great medium compared to Trader Joe’s, Whole Foods, New Leaf, and Staff of Life because of the cost for organic and/​or all natural items (fruits and other perishables). Sometimes you can get a great deal on meats and shellfish.
They have stepped up in the bakery department. I used to bake quite religiously but I have always steered clear of grocery cakes until one day on a whim, I bought their single slice (it was on sale) and I was hooked. If you look at their pastry case, the selections of cakes and its decorations will make you raise your eyebrows. I was in awe because of how much things have changed at Safeway. The chocolate cake, the brownie parfait, the chocolate mousse pie, the Boston cream pies, the red velvet cake, and etc. has won my sweet tooth.
+ Jamba Juice
+ Starbucks
+ soup bar
+ salad bar
+ cold sandwiches and salads section
+ hot deli bar
+ sushi bar
You can get almond flour and the likes from the DIY section near the produce section. You can get just the amount you need w/​o paying an arm and a leg like other grocery stores.
Lines can be long depending on the time you go.
I get in the line where I can scan and bag myself. It’s so bad but my guilty pleasure: their Cajun jambalaya soup. Thanks to a certain SoCal guy for introducing it to me a few years ago. Hi :)

Driver arrived 40 minutes early, and I was not yet ready for the delivery. I accepted it of course. After unpacking and putting it away we realized the spinach was moldy and the half and half was expired and chunky. I went to the local Safeway on 41^st ave on Monday And spoke with the front end manager who told me this is not her problem, all delivery orders go out of a different location. I asked for any contact info or what I should do, she repeated this was not her problem. We specifically stopped shopping in that store because the customer service is SO bad. Sorry to complain, but no one at Safeway seems to care. We will most likely order again as I am a very busy single mom and don’t have very many choices in our small town. Please pay closer attention on delivery orders, we don’t want the old nasty stuff that we wouldn’t choose if we were in the store. Thank you.

Safeway was my saving grace during my stay at Wellstone Center in the Redwoods. Convenient location, large and ample parking. The wine section had a very friendly“sommelier” who helped me select her favorite wines in the area. She also convinced me to buy a six pack since there’s 30% off 6 or more bottles for a limited time. Also took advantage of some of their prepackaged foods. Salads, sandwiches — all delicious and if you buy two or more, there’s a discount which always helps. There’s sometimes a wait for a cashier, which can be a drag. Not enough cashiers. They offer free wi-​fi though to help you pass the time you spend in line.

Just ok. This location doesent offer a whole lot for folks wanting to sit down. No microwave or toaster for customers to use. I like to come in sometimes to eat and catch the wifi but not a good place to do so. No plugs either. Bummer. Overall the store is just ok. I like the Mission street store better… places to sit, use microwave, get wifi, and chill out. Seems like it’s bigger too than the 41^st store.

Had a really kind interaction with Ashley at the self checkout today. Spent almost $ 200.00 there because the lines were very long, and she popped over and gently took over and helped us out in our coupons and checked all our discounts for us without making us feel old and stupid. Don’t get me wrong, I really don’t like shopping at Safeway, but she totally took care of us and I was pleasantly surprised. Thanks Ashley. You put the «customer» in customer service.

The old lady at Jamba Juice was pissed that one of our drinks was free. She said «whoop dee doo». Then the old lady making my sandwich only gave me half a slice of cheese. HALF A SLICE! I pay extra for that cheese. Stop holding out Safeway. I’d give you half a star if I could.

My review is only on the floral department. I used this Safeway for my wedding. This is seriously the most affordable way you can decorate your wedding. A lady named, B is the main contact. She took down my order for the bouquets off the Debbi Lilly catalog. Said that I can mix my colors just not the flowers. For the center pieces, I brought in mason jars, we talked about what kind of flowers to put in there, she charged me for the flowers and held onto the jars till the day of the wedding. I received a ton of compliments from my 110 guests about how great the flowers looked. You don’t need a ton of flowers, just enough to get the job done.
Points, you have to be in person to make your order. The flowers are only what are in stock is what you are able to order. We had to go the week before to put the center piece order in. As for the bouquets, that was about 2 months before? Be open to their ideas, and it’ll come out looking great. Trust B, she is super helpful at designing flowers. So happy that I did this. I spent total for…
1 bridal bouquet $ 75
5 bridesmaid and 1 tossing bouquet @ $ 50 each = $ 300
17 center pieces (6 roses, babies breath, and fern) $ 243
18 roses for flower girl $ 9.99
Total $ 628 + tax

Love this safeway. Has 95% of everything i need. The other 5% is my organic needs i purchase at trader joes or new leaf. If they had more organic items and made their Safeway Select pizzas stocked up better with BBQ pizzas, they would have all my business.
Very convenient location and open 24 hrs. Staff goes above and beyond to help me everytime.
GREAT SAVINGS WITH CLUB CARD!!!

Is ZERO an option??? Just had to walk out because they have two checkers and lines of people trying to check out! Talk about terrible customer service! No wonder brick and mortar grocery chains are going bankrupt. About ten employees were milling about doing other stuff. Hello managers, take a look at your lines and pay attention to what’s important.

I love this Safeway, it seriously has such a good selection, is always clean, and the staff is super friendly. We literally live like 3 minutes from the Safeway on Morrisey and still make the trip to 41^st. They have great Gluten Free selection and have a guy there who always gives the best wine advice.

I’m trying hard not to shop here it’s very convenient and I know where everything is located prices are pretty good I use the pharmacy every month have found staff to be rude at times and evey couple of months they don’t have my monthly medication in stock so I have to find a different pharmacy that does have it in stock, between the $ 2000 per month in medications and at least another $ 800 to $ 1000 in groceries we spend there I would hope for a pleasant experience while shopping rarely is that the case. There is one checker that is consistently rude and inappropriate. The last time I was there it was after 9pm the baker had bagged up the donuts for the night, they were sitting behind the counter. I wanted to bring something in to work the next morning the baker didn’t mind me taking half dozen donuts out to put into another bag to purchase this checker who usually works the self check out in the evening walked around the corner and heard our conversation, she rushed over and very rudely asked me «Do you always get your food out of the garbage»? I said excuse me she said you can’t purchase those it’s our policy that customers don’t purchase dirty food from the garbage .I had so many different emotions suddenly I started to defend myself and point out they were not dirty just put in a clean plastic bag she shushed me and said are you done shopping. this is not the first time she has been extremely rude I have mentioned it to who ever is running the store at the time with no reassurance she will be informed it’s not ok to treat customers like craps. I have been using other stores looking for one become my New «home store» to spend my money that doesn’t exactly grow on trees for us no one should have to be delt a dose of abuse while grocery shopping

Since the remodel of the old store this is the place to buy groceries in the county. The store is huge and has everything at the least expensive prices you will find. Jamba and Starbucks inside along with a dining area and redbox. Since they did an interior reformat I can’t find things as easily as I used to. But at these prices I can’t complain. The take over by Albertsons hasn’t had any serious affect that I’ve noticed. This is my go-​to grocery store and my favorite of all the Safeways around.

I wanted something quick and fast but not drive through. Came for one of their ready to eat meals — they have a great deli.
Tried to sit in their dining area. No one was sitting in the dining area — probably because every single table was disgustingly dirty, as was the floor. Overflowing trash cans.
I had to move a Halloween decoration off of the only clean-​ish table in order to eat the meal I purchased.
Someone needs to clean this place up.

I give the store 3
Stars. The staff is helpful, and know where most things are, the restroom for men is always super dirty it’s ridiculous
Other than that. Everything you need.

I still like Dan. He’s still at the pharmacy. Safeway is ok on the whole. The parking lot is filthy, litter blowing in the wind (I suppose some might think that image is romantic).
There is a person working in the pharmacy that is very cranky, I hate doing business with them any longer. Not even Dan can save it this time. I was buying my prescriptions online to avoid dealing with this person, always crabby, always questioning. This person has huge control issues and takes their issues out on the customers. I can relate to this person’s control issues on some level, yet, at the same time, I don’t understand how this person stays employed. This person is completely anti-​customer. I don’t know how the person stays employed with the attitude. I can’t deal with it any longer. So if you want to know why I don’t come there, it’s because of this person who is rude and sad and controlling. I shop at other stores.

Super friendly staff. The store looks new and clean, plenty of parking. Everything you need deli, bakery, coffee and seasonal items. Produce is fresh. I went here about 2pm on a weekday and it was rather empty, so I had good shopping.

I asked the Safeway staff how long do they give you after you
have made your purchase before the shopping cart wheels
are locked. 10 minutes! No more stopping for Starbucks, need
to leave immediately after purchase.

One star for making me get up and go there and get my own NyQuil, during the worst flu, because they wouldn’t let my 19 year old daughter buy it. They did let her get the rest of the $ 300 order though.
I tried to call them, but that went in circles.
Another thing, their cooked chickens are small. Costco is soooo much better.

Lines are crazy!!!
Bathrooms are always dirty!!!