Peggy N Albrecht, MD

This is my first «negative» review that I have written on Unilocal and it’s disappointing.
I have gone to Dr. Albrecht since I was a little girl. She was always really sweet, supportive around her perspective of healthy skin care and protection. I don’t have that experience any longer and will not be going back.
Dr. Albrecht gave me her word that I would not be charged for a small procedure because it was «exploratory» and a couple days later I received a bill of $ 278.00
I knew there was a mistake and called to have a conversation. Her team members said I would not be able to speak with the Dr., basically ever, unless I get another appointment. I spoke back and forth with her nurse and she said That the Dr. «Didn’t remember our conversation, so i will have to pay for it.» I spoke with the management, and they blamed the insurance. As a customer, I am left with the experience that Dr. Albrecht is not her word and does not get the impact it has on others, no responsibility taken, no integrity, and customers are just dollar signs $$$.
Palo Alto Medical foundation in general doesn’t care about there patients and it makes sense why I experience a new Dr. :(

Unfortunately, Dr. Albrecht recommended and performed a procedure that made my skin worse than it was before.
To make matters worse, the good doctor then refused to see me (look at her work) or even talk with me about it. Furthermore, the support staff gave me incorrect information both before and afterwards the procedure, as well. Instead, I was sent to another doctor in the practice, who kept trying to make less of what Dr. Albrecht had done.
It seems that making money is at the forefront of this PAMF doc and true customer service is non-​existent. Ugh!
While fears of malpractice certainly do abound, such can be avoided with good communication, rather than what I, and I have been hearing others, received.
Signed, ASJ

The office is easy to find; easy to park. Good grade on this; my car is happy.
I’ve always shown up on time for my appointments with Dr. Peggy Albrecht– but she is always (really, ALWAYS) late, even when I schedule my appts. @ beginning of the day. I have no idea what consistently causes her to be so late. I’ve always had to waste 15 to 20+ minutes waiting for her to appear.
Well, is it worth the wait?
Dr. Albrecht appears by a referral and her Duke credentials to be knowledgeable. But I consistently find her rushed for time (maybe because she is always behind schedule), somewhat arrogant, unabashedly abrupt and dismissive, minimally informative, and incomplete in her verbal and written therapy instructions. She is much less trustworthy than other dermatologists – including others in her group whom I have seen for various common dermatology symptoms.
After every office visit with her, I’ve had to do online research on my own to understand my symptoms and her diagnosis, evaluate the potential treatments, as well as to perform the therapy that she recommended and/​or prescribed.
How about followup by her staff? Rare, or nonexistent.
Honestly, I’m no dummy, and I don’t have these experiences with the other Drs. on my healthcare team. These experiences w/​Albrecht raise the obvious question, why choose her?
Frankly, I often appreciate a Dr. who is a «technoid» vs. one who is «a ‘people person». But sadly for any patient who could benefit from her training, Dr. Albrecht offers neither of these attributes. She seems to me to be a self-​involved automaton, neither «present» or empathetic.
I would not recommend her – whether or not you have a schedule to keep.

Dr. Albrecht is the best, I have been seeing her for years. She not only treats me but got both of my girls thru their teenage acne. Good doctors are hard to find and that’s why I have followed Dr. Albrecht all these years. Here’s to many more! Thank you.

Dr. Albrecht is terrific. She is very thorough and an early detector of a melanoma hidden in my scalp. I rely on her completely, and have been for several years.
Scott M.

Peggy has been my doctor for a while and she is always attentive and listens well. That is very hard to find, but she has always been a great doctor. More recently she saw my daughter and took the time to discuss issues that bothered her and thought of tests 100 other doctors had not thought of and referred us based on the tests. Thank you so much Peggy for taking the time to pay attention even to the small things others ignore. We love you.

I have been seeing Dr Albrecht for years and have no complaints; only satisfaction. She’s always attentive, listens well and takes care of whatever I need done. I like her a lot!

Unilocalers beware! I went in for a 15 minute oppointment and came out with a $ 900 bill. All this doctor cares about is making money. I disputed one charge, had two phone calls unreturned, and finally after writting a letter I got a response. But they already turned my account over to collections! Over $ 100! Stay away!!!