Vern’s Taxi Co

i was in Sonoma for a wedding on a rainy weekend in March. due to the weather and an evening wedding i decided i needed to cab it. the Cinnamon Bear Inn where i was staying recommended Vern’s. they were great both to and from the wedding location. the driver arrived right after i placed the call (pure luck they were dropping someone off at my location.) on the way to the reception the driver explained that when i call later to know it would take 20 – 30 mins to for a driver to arrive. (sonoma is a bit spread out). i appreciated that, so i called toward the end of the party and knew i had another half hour before the pick-​up. of course after celebrating, it was the right decision to take a taxi. it’s not worth driving and getting a CA DUI!

We contacted Vern’s as we needed vans to transport our wedding party on my daughter’s wedding day. After delayed emailed responses, I finally spoke with Charles who was quite helpful. We booked one van for the morning, and the second for the afternoon. The morning van came on time and our driver was wonderful. The afternoon van never showed up. When my son-​in-​law contacted them, they said they had no reservation. When told that he had the written confirmation Vern’s told him they had no vans. Since he was the groom and his groomsmen were with him this created a huge problem and unneeded stress! He ultimately got his own transportation there, but I personally am extremely disappointed that Vern’s dropped the ball big time.

We needed a ride from Sonoma Square back to our AirBnb home. They arrived promptly after we called and it costed us $ 6 for a 10 min ride. We usually take Über but while we were out in Sonoma, we noticed that most cars were about a 20 min wait. Would definitely recommend if you’re in town and need a ride & Über isn’t an option.

We were in Sonoma for a wedding on Saturday September 26 and we took Vern’s Taxi Company to go and get back from the wedding. They were very prompt and friendly on both instances.
The part that blows me away was after midnight on the way back to our hotel, I left my cell phone in the cab and didn’t realize it was missing until 30 minutes later. I called my phone and the driver (I wish I remembered his name) picked up and returned the phone immediately. It is rare where you are able to find good people that will in fact keep their word and return my phone. Again I wish I could remember his name but I really appreciate his integrity and I would give Vern’s Taxi Company more than 5 stars if possible.

When you’re in wine country you don’t want to worry about driving anywhere, Vern’s taxi is the perfect alternative. Our driver, Jessie, picked us within 3minutes of our call and dropped us right in the centre of Sonoma, and pointed us in the right direction of the various dinner spots we had in mind. When i called him for a lift back to the inn he literally pulled up in front of me as I was telling him where I was. Fantastic service and highly recommended

Tried to get a cab to Wild Fox restaurant from Sonoma raceway, it’s only 15 minutes away. They tell me «i don’t know what company that is and you need to call someone else» what? Wait… Aren’t you a cab service. You don’t know who I’m talking about for 1, and for 2 it is Sonoma race track NHRA DRAG RACE weekend! And you aren’t running VIP RACERS to a restaurant because it’s 15 minutes away?!? Talk about bad service! And losing a HUGE amount of business and money. Fine with me I’ll find someone happy to take us who will get our $ 1000 tip! BEWARE DONT USE THIS COMPANY!

I emailed Vern’s before our trip to arrange for several rides between Sonoma and Napa during our recent trip. They responded very quickly to each email, made all the arrangements and were on time for each ride. The drivers were very friendly and interesting to talk to. I would definitely use them again when I return to the area and would recommend them highly to anyone coming to the area.

I live in Sonoma where Vern’s taxi’s is located. They have no respected for the neighbor hood and are consistently driving down this residential street way over the speed limit. A few weeks ago PGE was doing retrofitting in the area. Vern’s taxi was so close to my PARKED car that there mirror hit my mirror and swung my open car door (inches) and hit the back side of their door. VERN refuses to pay my $ 1000.00 deductible to repair my car. Use Sonoma Cab they are a neighborly cab company in the area that do the right thing. l

We needed to get from Sonoma to Yountville to rent bikes for the day. We decided on Vern’s for our trip to «the dark side» (a term our driver used).
Our driver, I think his name was Matthew, was on time! Very knowledgable about the area, local events etc. He was super funny and kept us entertained with his stories the entire 40 minute drive! One of our favorite sayings or similes (to be more specific) from the trip came from our driver:
«Wine is like broccoli, different people like it different ways!»

These guys are great — quick and efficient service. I called them last minute to take me over to the San Jose airport, from Sonoma and they were able to accommodate this at a decent price. Lisa, my driver was running late, but was in constant communication with me and more than made up for it by finding an alternate route through her brother. She was genuinely concerned that I make my flight on time, I enjoyed chatting with her and appreciated that she went out of her way for me.
I recommend these guys!

Cabs in wine country can be a tricky proposition. I called them a few days in advance to book a time from hotel to winery dinner. They were completely on task for that plus return trip. Super nice drivers both ways. Comfy enough for a short cab ride. Observing other’s comments, it is a little annoying calling, though. They are on cells and it’s hard to hear.

Excellent service! Lisa, Billy, Tracy and Brendan… Thank you for making our stay enjoyable!!!

I called them twice to tell them where I was and that I needed a ride. Both times, nobody showed up.

I’ve been using Vern’s for years as I am a Sonoma native. The reason for this review is that hopefully someone in upper management or the owner (used to be Vern, maybe still is) will read this and make some changes because I am ready to start using their competitors if things don’t change.
Lately they have been late for pickups, I can’t hear anything that the person who answers the phone says, when you call to ask about your can (when they are late) they are rude and just say ‘it is on the way’ and the cabs are a little stinky.
Hey Verns, there are other options — you aren’t the only game in town. You need to lock your stuff down and remain the Sonoma favorite or someone else is gonna start getting my business.

We ordered a cab for 3:30 and they came at 3:30! Got us to the church on time during a very chaotic weekend.

Awful experience with Vern’s.
Our cabby Brayden (Brandon or something similar) was rude and mean. I had just left a wedding in sonoma with bride and groom with group and our cabbie had no respect or care for anyone than himself.
He had let out a guy in our cab at 7 – 11 and immediately sped off telling the rest of the car that he would me us at the Swiss. It was rude and accused us that we wernt going to pay for the ride. It’s disappointing how he used profanity at us and kicked us out of his van when we were paying customers in his van. Experiences like this leave sour tastes in my mouth. I will never use this company again and I will use Über for now on. Thanks for making the transition an easy one!

We were in Sonoma over the July 4^th weekend, when we called for a cab, Miguel came quickly, he was incredibly nice and efficient. To top all of that, I lost my very small wallet insert with all my cards in the cab, I called the next day, and no one had turned it in, that evening, someone found it in the backseat, Miguel called us back then drove right to my door, he even refused payment!
Couldn’t ask for a better taxi experience.

I spent $ 20 to be driven 1 mile. The driver told me they had a minimum $ 20 charge. Not sure if I was scammed or if this really was the fee, but it was the most expensive cab ride i’ve ever had.

What’s not to like about Vern’s? I love all the tourists writing about bad interactions — as long as you’re nice to the dispatcher and the drivers, they are MORE than nice to you. Yes, they can be busy. Yes, it can take 45 minutes on a busy, tourist-​filled night. That’s the price of enjoying Sonoma Valley on a busy night. I have never had anything but pleasant, fun, and even hilarious moments with Vern’s drivers and dispatchers. I am a local, and I LOVE the guy who plays the fun and crazy music. I always call Vern’s when I need to get my (intoxicated) self around the Valley.

If I could give six stars I would! This ANGEL from Vern’s rescued us after BLACK TIE abandoned us at a Robert Mondavi dinner on one of the busiest nights of the year in Napa! We were in the freezing cold for almost 2 hours, our hotel was calling every cab service in Napa/​Sonoma and this was the only service that came and she sped like the Dickins to get to us after she got the call and heard what happened to us!
Highly recommend !!!