The UPS Store

Sonoma, Estados Unidos

3.3

Aberto agora

12 avaliações

Aceita Cartões de Crédito

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Telefone
+1 707-935-3438
Site:
sonoma-ca-1743.theupsstorelocal.com
Endereço:
19201 Sonoma Highway, Sonoma, CA, 95476
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
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Hoje

Hoje 8:00 – 18:00
Aberto agora
Horário local (Sonoma) 15:46 quinta-feira, 19 de junho de 2025

Horário de funcionamento

segunda-feira 8:00 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 8:00 – 16:00
domingo –

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12 avaliações para The UPS Store

Não exige registro
Classificação do local: 4
Sonoma, CA
I’ve been a UPS Store customer (mail box, mainly) since I moved here in 2000. While I never had a problem with the prior owner (s) of this franchise operations, the new owners have improved staffing and customer service in a noticeable way. I think they do a great job and look forward to continuing my association with them.
Classificação do local: 5
El Verano, CA
I read the negative reviews about this store and went in expecting less than stellar service. I was really surprised, and happily so. Everyone working there was pleasant, warm, friendly, more than helpful One of the women helped me load a box and tape it up, then assisted me with another large box. It wasn’t their job to do so — I should have come in with it already done, but I was running out of time and had to ship out that day. It’s really nice to do business with people who are so customer-​service oriented and eager to assist. I’ll definitely be back.
Classificação do local: 4
Snowmass Village, CO
Great store and overall experience. Friendly, knowledgable, and service oriented. New managers are doing great!
Classificação do local: 3
Hamilton, OH
Went in for a small box to carry 2 bottles of beer, middle age lady pipes up «We don’t ship beer». OK, didn’t really say I was going to but hey. Halloween is not until tomorrow, keep your witchy costume in check. Could have a hell of a lot better response than short and snippy like that reply. Customer service must be an additional charge.
But the young lady who did take care of my packages was very nice.
Otherwise 1 star
Classificação do local: 5
Sonoma, CA
THIS UPS STORE IS UNDER NEW OWNERSHIP AND MANAGEMENT! The employees are upbeat, articulate, informed, and efficient. I had a complicated three-​item shipment and they gave me all the options voluntarily – I didn’t have to ask. Everyone was cheerful, even though the store was full of customers with a variety of different needs. If you were here «before,» you won’t believe the difference in atmosphere and service. The women staffing the store today went beyond good customer service: they were genuine, LISTENED CAREFULLY, and openly helpful. Give it another chance; you’ll be glad (and relieved) that you did. They’ve earned new «Sonoma status.»
Classificação do local: 5
Owls Head, ME
I’ve been coming here for years and have yet to experience anything other than excellent service from all, whether it be shipping, notarizing, etc.
Classificação do local: 1
Vallejo, CA
I (used) to go to this UPS store in Sonoma until recently; I used their fax service every week until they dropped the ball and* never* called me to let me know my time sensitive fax didn’t transmit. On top of this their customer service is ridiculously terrible… I’ve been in that store every week for at least six months and they act like Im interrupting there day and they don’t know me. GOOD JOB UPS STORE SONOMA MAXWELL VILLAGE. I DON’T WANT TO GIVE EVEN ONE STAR.
Classificação do local: 1
Greenwich, CT
DO NOT SHIP WINE FROM HERE… or anything for that matter. We had a lovely time wine tasting and wine purchasing but sadly used this location to ship our wine. Huge mistake! Yes, we paid the extra for a «special» wine shipping box but no matter, it all arrived damaged — then shipped right back. Thank goodness we paid extra for insurance.
We should never have used this location in the first place. The staff was beyond rude when we arrived. We’re from the East Coast so we certainly are accustomed to a bit of the «cold-​all about business» attitude but these employees are much more interested in chatting with each other. I’m always amazed at how a business can sustain itself with such poor service. Anyway, I’m heading back there this Winter and will never step foot in this store again!!! They make New Yorkers seem incredibly friendly!
Classificação do local: 1
Sonoma, CA
Came here a while ago to ship something. The staff was TERRIBLE!!! They basically ignored me and talked about their weekend. After I filled out the paperwork, they just left my box on the counter… there was nothing else to do, there was no one else in the store. Why not pack it up right then? It’s ok if coworkers catch up, but when then ignore a customer because of their conversation, that really annoys me. Next time, I’m FedExing my things!
Classificação do local: 4
Sonoma, CA
Do you BROWN? If you do this is your Sonoma Store fo sure.
Sonoma’s UPS store has helpful, occasionally sarcastic in an amusing way, staff ready to help.
Classificação do local: 5
Sonoma, CA
The owner of the this store is the greatest. They are so nice and a pleasure to do business with. A couple of the kids that havebeen hired recently need to learn a little more customer service, but this is the nicest store.
Classificação do local: 1
Vallejo, CA
I came into here not too long ago to ship a package that I sold online. Now seeing that it was Sonoma I expected all smiles and great customer service. I was wrong. I walked in, and said politely, «I’d like to ship something.» The customer service rep eyed me up and down suspiciously, walked away and handed me a slip without even one word. After I finished filling it out I called him over and he asked accusingly «what’s in the box?!» This guy was rude, so I told him to look at the slip he had me fill out and he’ll find out. i paid and went on my merry way. I wont be doing business here ever. And it’s not all UPS stores, just this one.