Union Square Veterinary Clinic

Every time I have ever taken my dog to the vet, I go into a waiting room my dog starts to become extremely anxious and there is at least one other person there with a dog that is shaking and crying. The experience I have had at Union square vet is completely the opposite, and I feel like this really says something about the business. My dog loves to go to the vet. He thinks its a place where he gets treats. Every other person who I have seen come in also has a very happy excited dog. I recall one women coming in and her dog was wagging his tail and looking up at a jar of treats. She said to me «my dog is one of those weirdos that loves going to the vet.» I feel like that’s the case for everyone who comes in.
Union square vet provides excellent care for my dog. Their online system makes it very easy to make an appointment with short notice. Also they are open on weekends so I can take my dog in and I don’t have to take time off work. I have seen a lot of other reviews that say they are too expensive. I’m not sure what other places charge in the area, but I do know that I have gotten what I paid for and me and my dog are both very happy.

My boyfriend and I adopted two kittens and had taken them to union square vet a few times as it was just down the street. Everything was great until we took them there to get fixed.
Our kittens came back with incisions that were so infected after just a few days that they had opened back up and were covered in green pus and smelled. I called and described this with the technician I spoke with and she said to send a picture and they’d let us know if it was a problem. I sent a picture and when I had heard nothing later that day I called and asked to schedule an appointment the next day for 10am. We arrived as 10 and was told that our appointment was at 10:30. After demanding to see someone, a visiting vet came out and was actually a huge help and took photos to send to the owner because she was just as outraged as us.
I ended up speaking to the owner, demanding money back (which he at first only agreed to as credit at the vet, which I told him I would never be coming back to) and he finally agreed to give me some money back on the procedure.
I honestly don’t write reviews and this did happen about a year ago but I don’t want this to happen to anyone else’s pets.
P. S. Our cats are happy and healthy now and have a new vet :)

I recently adopted a rescue dog and I’ve taken him a few times to Union Square — each time they are efficient, quick and effective. If I call with a question or a concern, they get right back to me and truly seem to want whats best for the dog. I feel very confident taking my little guy to this practice!

Union Square Vet Clinic, though not in Union Square anymore, is a wonderful place to take our precious felines. We have been going there for 10+ years. They are always friendly and happy to talk and they really care about every one of their patients. We had a persnickety older kitty a few years ago who was having a hard time keeping herself clean and needed to be anesthetized to be groomed (the groomer we tried 1^st had to leave her haircut unfinished). It turns out that she had about 10 warts that needed to be removed. She was not a good patient and was growling up a storm when we went to pick her up. Her Dr. had left a cute note that said «looking forward to suture removal!»

I got nothing but attitude from the large woman behind the counter when I visited with my cat in distress. Customer service here is generally poor.
Once I finally got to see a vet they were knowledgeable and helpful although I was surprised at the way she and her assistant man handled my cat.
They made a stressful visit for my cat even more stressful and refused my offers to help.
Ultimately the medication given to me eventually helped my cat recover but I haven’t been able to bring myself to return here.
First impressions last. I had higher hopes for this place. Sadly, I can’t recommend it.

Union Square Veterinary Clinic was recommended to me by a friend with a kitty. When I got my cat, I decided to bring her there. We have been going back for almost 4 years, and are greeted with exceptional friendliness, knowledge, and understanding of my crazy cat lady questions.
We have had Dr. Lisa Jablonski for our appointments two years in a row, and I can’t recommend her highly enough! She was obviously very concerned with the accuracy of the information she was giving me, but more importantly she made it intelligible for me, and explained everything so I could understand. Further, I think good supportive staff are vital to good quality care. Every time I go to USVC, I feel like the support staff are genuinely interested in the health of my kitty. This is not something (in my opinion) that can be taught… But it makes my experience so much more pleasant and I think impacts the quality of my kitty’s appointment, which impacts her health!
I am a self-​aware cat lady, and I will only accept the highest quality veterinary care for my kitty. With Dr. Jablonski and the rest of the staff at Union Square Veterinary Clinic, I am confident that my kitty is receiving it.

Union Sq Veterinary used to be a wonderful place. A couple of years ago it was sold to another proprietor and the wonderful vet left for someplace unknown. The new vet I met, Erica Rezek, was terrible: rude, inept and seemingly money hungry. She charged over $ 400 (would have been over $ 600 had I returned for the booster but by then I was out of money) for a few shots (two cats). NO attention was paid to my poor tabby’s skin problem or gum issues. This cat had scabs and lesions all over and she totally blew it off. The vet remarked that my cat probably has fleas despite the fact that she couldn’t find any sign of fleas and I had been treating them with Advantage II (also ridiculously expensive). For bad breath that could indicate serious gum disease she threw some cat toothpaste and toothbrush at me without even telling or showing me how I use it. Needless to say I never figured it out. Now the problems have gotten worse and I don’t know where to turn. The place is a rip off and they don’t care about the animals they supposedly serve.

My cat, Isabel, and I have moved together three times in the last four years. We moved from Pittsburgh (PA), to Val Verde (CA), to Los Angeles (CA), and finally to Somerville (PA). I have taken her to a vet in all four of these locations. Given these comparisons, here are my conclusions:
* The people who work here seem to be there because they really like animals. That’s nice to see.
* The vet didn’t try to rip me off by recommending super expensive procedures. For example, my cat has a teary eye and it waters a lot sometimes. The Pittsburgh vet said that it must be allergies and sold me a $ 50 allergy shot that didn’t fix the problem. The Pasadena vet told me that it was herpes and sold me a $ 30 supplement. This also didn’t make a noticeable improvement.
The vet at this location taught me a bit about the anatomy of cats. That cats have a very narrow tear duct passage, or something. She said that it’s normal for a cat’s eye duct to get clogged up sometimes. Her advice was to let it be, more or less.
* My cat had an infected scratch on her ear, and the vet told me to put a cone on her head so she wouldn’t scratch at it. I put the cone on Isabel, and she immediately became depressed. She threw up, then lost her appetite. The next morning, I called the vet’s office and the vet came on the phone to talk to me about it. After hearing the deal, she recommended that I take the collar off for a couple days. I appreciate her taking the time to discuss my cat with me.
At this point, I unreservedly recommend this vet for your pets medical needs.

Stay away. I left Union Square Vet back when they were actualy located in Union Square and my Vet of several years left the practice. I thought I might try them again after our new Vet was in transition. The office is shabby. There will most likely be no one out in the waiting area when you arrive. Eventually someone may emerge and check you in. There are people on the staff who should clearly only be allowed to interact with pets because they have no ability to tolerate humans. They are a disaster.

They were very skilled, helpful and understanding when we had to do the unenviable task of putting our cat down. I really appreciated the way they handled all the phases — it made a very difficult day easier. Excellent service.

So the new space is a LOT nicer, and also the vet techs they have on staff are lovely. Dr. Scanlon left, but the new vets are very warm and friendly, though we’re still bummed he’s gone-​he was a really lovely vet. Parking is honestly easier at the new location versus the location in Union Square. We’ve had to up some of one of our dog’s care to specialists, but I suspect we’ll still be coming here more in the upcoming months with our little senior citizen, and for checks ups with our younger dog.

I am a cat rescue volunteer. I used to have the largest file at this vet. I stopped going last year when they insisted on charging me $ 60 for the mini exam on every cat I brought in — even when I told them I just needed a combo test. They also charge me $ 75 for a combo test that any other vet will charge me $ 40 for. They charge $ 200 more for spaying than Porter Sq vet. If you want to waste your money, feel free. It is not as though the service warrants the extra charge either. There is only one vet there, and I had to wait nearly 30 minutes beyond my scheduled appointment time today. The tech staff is nice, but there is nothing about this place that justifies the extra costs.

This place should come with a giant red flag. Last week I brought my little baby in after she’d been getting sick off and on for a couple weeks — our guess was she was licking up road salt from somewhere, but she was dehydrated enough that it was time. A rather hefty bill and some fluids later, we headed on our way with some medication I was told was an anti-​nausea and antacid medication. Silly me, believing what my trusted veterinarian had told me.
This medication (Metronidazole) was in fact an antibiotic for any number of more severe GI infections, with side effects of vomiting, anorexia, and many other ailments that have since gotten increasingly worse. Thankfully, we became aware that the medication was making her sicker, and since stopping it she has begun improving again.
I cannot begin to express my outrage at being so boldly lied to. What else was a lie? What else was messed up? They took her into the back room to administer fluids and pepcid — did that even occur? That was one costly mistake on my part to ever set foot in this facility, and it is not a mistake I will ever again make. LEARN FROM MY MISTAKE!!!

Union Square Vet will always be great in my eyes. Not only did they help me make the best decisions I could for my sick kitty but when it was time the whole situation was handled excellently. I was so pleased with how my cat was treated with respect and when he was returned to me I couldn’t have been more pleased with how they handled matters. I’ve had the opposite experience at other places and let me tell you what a relief it was.
I highly recommend USVC for their excellent service but mostly because they care.

I took my puppy Harper to this vet when I got him in 2011. Dr. Scanlon who is no longer there did his evaluation and he was super friendly and nice. I am sad to hear he has left. Harper had some diet issues when I rescued him and I was at the vet a decent amount in the beginning… but after the first couple of visits we were in the clear and on our own.
I really love the ladies who do the grunt work at this place. They remember Harper, they remember me, they are super friendly and social. They love the animals. They make this place the 4-​star establishment that it is. They are always so happy to do his nails even though he covers them in kisses and sheds all over them.
I did see two lady vets there for issues with Harper, one was a wart/​growth thing on the roof of his mouth, the other was to get checked out for some bite wounds from a dog fight. The latter happened more recently in early March. The vet there was great, she was friendly.
If I still lived in the area, I’d be bringing my other rescue there, but he is seeing a new vet closer to home (southie). Union Square is kind of a nightmare to get to from the highway after work and it just overall isn’t as convenient as the places that are within walking distance.

My first job was cleaning cages in a veterinary hospital, 6 AM every day before going to high school. In the years since I’ve had many cats, dogs, chickens, goats, horses, birds, and fish — and thus an association with many veterinarians. My experience with Union Square Veterinary Clinic is up with the best I’ve encountered over the years.
My dealings with the staff have shown me they are not only cheerful and efficient, but they share a love and concern for animals. Dr. Scanlon is extremely knowledgeable and has the ability to not only make assessments quickly but to convey information concisely — and in plain terms. I currently have an elderly Italian Greyhound who has gotten snappish in his old age (don’t we all). I have been impressed (understatement) by Dr. Scanlons aplomb, kindness and reassuring manner with the old dog.
I highly recommend this practice to anyone looking for animal care. The office is convenient to public transportation, too, which earns it extra points in my book.

My cat wasn’t getting better after a week, so we took her in for a second visit (follow up visit at a discounted price. Thanks Dr. S!)
We also got instructions from Dr. S. on how to give her a pill (swaddle cat in a blanket, hold like a baby, and open the mouth and drop it in then hold mouth closed)
She got another shot to help prevent infection as she found a way to get around the cone to over-​groom her belly.
She’s now out of the cone, and a lot happier little kitty.

If I could give them more stars I would!
The front staff is awesome. All of the ladies that work here love animals. Now, while you would think that seems like a no-​brainer for someone working at a Vet, you should be SHOCKED how often the folks working in a Vet office hate their job, hate people and hate animals (or at least that is how it comes across).
Dr. Scanlon is great. My dog, Cyrus, has seen him a few times and he did Cy’s surgery. Dr. Scanlon has a way of talking about high level and scary things in a way that is simple and well, not as scary. He is realistic and pragmatic, but delicate in the manner he discusses it — which I can appreciate. Our pets are our kids, medical news can be scary! We want to hear the truth and the plan of action but we also want it delivered softly. He also does not order unnecessary testing, exams, etc and says those should be saved pending results. That is nice, because as we all know… vet bills add up!
Dr. O’Neill is good and very thorough but a bit rough around the edges. Her bedside manner leaves a bit to be desired, but she is straight forward — which I can also appreciate (just less so if it is bad news ha ha).
Making appointments is easy — they have a range of hours.
Parking can be interesting at times, so make sure to plan ahead, give yourself a 15 min window or so.
They are reasonably priced compared to the other clinics in the area.
All in all I would recommend them to anyone and everyone. They are great!

An absolutely wonderful clinic! Dr. Scanlon is so knowledgeable and takes incredible care to educate pet caregivers about health and behavior issues. I have never felt rushed during a visit, I feel able to ask any questions, and they are very, very accessible by phone.
This is a crew that goes far above and beyond expectations to keep clients informed. We have two cats who have been through dental extractions, a cancer scare, ringworm, other worms, and various neurotic pet-​owner-​issues (is that a lump? no it’s a micro-​chip) with Dr. Scanlon, and we couldn’t be happier.
The reception/​desk team is kind and caring, and will always make a fuss over your beloved furry like he/​she is the greatest creation on earth. They even remember the cases for our pets. I honestly don’t know how they do it. We are so glad that Union Sq. has recruited Dr. Scanlon!

I called Union Square Vet Clinic this morning at 9am because I thought something was wrong with my bulldog, Olive. They were able to take her at 11:30 that same morning. The clinic is small but very clean. The 2 women who helped us at the front desk were very friendly and helpful. We waited for about 5 minutes and were then seen by Dr. Scanlon. He was very friendly and I appreciated the praise he gave me on the great shape Olive is in. I would recommend this clinic to all pet owners. Just ask to see Dr. Scanlon.
When mapped on Unilocal the clinic is shown in the wrong area. It is right in Union Square across from Citizens Bank. I also like this place because it’s a 2 minute walk from my apt.