U-Save Auto & Truck Rental

This place is terrible. Don’t waste your time, just pay the extra money for a real rental business– this place is a bad joke.
I rented the $ 31.99/day car, and when I arrrived to pick it up, they immediately tried to talk me into upgrading, which looked liked a scam to me since the car I actually rented was nowhere to be seen, but they had plenty of ‘upgrades’ available– they were definitely trying to get me to pay $ 5/​day more for a car I didn’t even want.
But, it was for our holiday trip, and since we were leaving in a few hours, I relunctantly agreed to the extra charge and they acted like they were helping me out.
As I take out my Visa/​Debit card to pay, which is what I used online to reserve it, the gentleman tells me I need a credit card (and with an annoyed tone, points me to the fine print). Being the holiday season, I had specifically arranged for the money I needed for the rental to be on my debit card, not a credit card, to save interest rates. Since I did not have a free balance of $ 250 on my credit card (again, holiday season and all around bad economy), they would not rent me the car. This was both disappointing and embarrassing.
They ruined our holiday trip, as my car broke down on the way to see my family (which is what we were trying to avoid by renting one). My fiancé and I were stranded on the side of the road in 20 degree weather for 3 hours waiiting for a tow truck and a relative to arrive.
Long story short, learn from our mistakes and don’t use this sketchy rental place.