Sullivan J J

I woke one morning to find water leaking around the second floor toilet, all over the floor, and through the floor into the living room below, damaging the ceiling. I was obviously somewhat concerned, so I found JJ Sullivan on google and gave them a call, explained the situation, and they said they’d probably be able to make it out by late morning and would call back in an hour.
Two hours later I called them to check their ETA and they said they’d «make it out today, they just weren’t sure when».
I figured I’d be patient so I left it go for six more hours, then called again (after an entire day of missed work waiting for them and not calling a backup plumber because they would be out today). Suddenly they can’t make it out today, the soonest they can be out is two days from now!
Mind you they never called to tell me this, I had to call them. Also mind you that I didn’t call them until after five, so all the other plumbers were essentially closed by then and it ended up being another day before I could get someone out, and the damage to the ceiling continued to accumulate. Needless to say I have a new plumber now and these scheisters will never be allowed in my home as long as I live.
Don’t trust them with anything important unless you have a backup plan, and call every hour on the hour until they arrive to make sure they haven’t forgotten about you.