Stop & Shop

Although I appreciate Stop and Shops Natures Promise Brand, this review is NOT for the brand — but this particular store.
Ever since Stop & Shop stopped taking produce out of their cartons and into special bins, the produce stays in its original box and somehow gets moldy FAST.
I am always disappointed with their produce section. I understand Stop & Shop is not necessarily at fault for the poor quality, but I really believe if they had people watching the fruit and vegetables less would turn bad. Everytime i go in for something Im greeted by moldy berries, onions and even cucumbers. Very sad performance here.

Update: I just went in today, 12÷19÷15 because I needed some ice cream and Cassandra was sitting at the end on the register where the baggers stand. Her butt crack was directly in my face and as I passed by her SHE WHIPPED OUT HER IPHONE AND STARTED TO TEXT. I swear this has got to be the trashiest supermarket I have ever been to. The ice cream was not worth the trip or Cassandra’s butt crack in my face.

After shopping at this Stop & Shop location I have to say that I have many thoughts about the overall experience. After thinking about what I wanted to say about this store I realized that my overall experience was negative with one redeeming moment which is the only reason I bumped it to two stars.
To sum up my experience, here at the things you need to know;
1. Finding this Stop & Shop is a nightmare if you aren’t from the area and are not coming from a «convenient» direction.
2. The parking lot is a mess and I almost got hit multiple time both in my car as well as walking through the lot.
3. When I called the floral department on the phone I got a lackluster response about ordering a nice bouquet of flowers and eventually told the employee that I would just stop in and buy a prior made one since she was «too busy.» When I arrived, there were no employees in the floral department.
4. The check-​out lines were a mess, there weren’t enough open aisles and the cashier I had was rude.
Now the only pros I could put together were the fact that the prior made bouquets were beautiful and the prices were decent.

I am continually amazed at how poor customer service is here. The manager today brusquely tried to keep me from using a coupon… I read her the rules on the coupon and she said «ok» and walked away. I tried to return an unopened item the other day with a receipt and it seemed like in doing so I somehow ruined the person’s day. I never get a greeting from the cashiers. I’ve heard employees complain on multiple occasions. And they often run out of basics like cilantro and parsley. I wish I lived closer to Market Basket. At least Stop and Shop has a big parking lot and often isn’t too crowded.

Person behind me had more that 12 items in her cart and was in the 12 items or less line. Cashier told her «Next time pay attention»!!. Cashier sounded very rude and condescending. Everyone has made this mistake. No need to be rude.

One of the dirtiest, and not friendly at all. I asked two staff members on an item, and they offered little help, saying if we have it, it’s down this aisle… No one offered to check, no one offered to look, or find out. They maintain their poor-​level of service. At the checkout, you’re looking if a cashier looks you, God-​forbid a greeting of some kind. At self check-​out, staff would hang out by he banging areas, and not even bag!

Can’t get out of it’s own way.
I bought a bunch of powrade and the bagged loaded up the first bag to the point where it already had a hole before it made it into the cart,
I asks her to double bag so she double bagged that one and then the not the next 2 so I when I went to load them in my car I had to finagle them so they would be double bagged so they wouldn’t tear further as I walk up 4 flights of stairs.
Apparently she was too busy talking about how tough she is and how her and the cashier don’t like one of the managers to do her job.
I would have gladly bagged my own, but she was already there… Wish I told her that I would take care of it.

Major problem is the smell of rancid grease which greets you upon entering. A couple months ago they added four «well known local restaurants» in a small space near the front of the store. Sounds like a great idea of course!?! Yes — in theory — but the unintended consequence is an absolutely vile stench from fryolators — which permeates the main entrance and the checkout area. That’s right — the smell of rancid grease hits you hard — on the way in, and then again on the way out. Avoid. There are too many other places to buy groceries, without the grease/​fryolator stench.

This is a. good grocery store for that quick thing you forget to get at all the other stores. The store has a large parking lot, easy access from main road. The staff are very friendly and helpful. I get my bottled water and bread here. The store looks a little run down comparing to their other location. It can definitely use a new face lift.

Not a bad store and convenient to my home, however not happy seeing a mouse run thru the cosmetics aisle tonight :-(

For a stop and shop it’s pretty decent. The produce is almost always terrible at stop and shop so try to stay away. It’s good for regular items like bread, packaged cookies, etc. This one has a dunkin donuts and another like café in it. The store is a little dirty looking and could use a remodel. When I went recently they had a ton of free samples of cookies and cupcakes at the bakery which really made my day. I like the self check out they offer.

I have come to this, my neighborhood Stop and Shop multiple times a week for years. Today when I passed the pharmacy I decided to get my annual flu shot. (First time doing it here.).
I think the Pharmacist’s name was Jen. She was working alone, but when I arrived she came right over to help me. She was friendly, informative and quick with the paperwork. As she entered my drug allergies she was careful and thorough: even double-​checking that there wasn’t anything of worry in the preservatives of the injection.
About 10 minutes after I got home, she called my cell phone. She had been reading and realized that there are small amounts of Gentomycin in the preparation of the vaccine — am I allergic to that? The answer is no, but I was so surprised and pleased at her attention to detail and effort to follow-​up that I just had to share.
Hands-​down best pharmacy flu shot experience I’ve ever had.

This grocery store is on my way home from work and I stop by sometimes when I need groceries and don’t have time to go to Market Basket or Trader Joes.
Their produce section is horrible — I had been wondering for a while why all of their vegetables were bruised and last night I got my answer — workers manhandle the veggies. I legitimately saw a worker THROW an onion back into the case when they were making their rounds returning unsold food. I also cringe watching them bag my fresh veggies — no care at all in being gentle and strategically placing them in the bags.
I’ll probably still have to stop by here every once and a while but I’ll be trying to stock up on my fresh produce elsewhere…

It’s a regular Stop and Shop, but I wanted to say thanks to the very helpful staff, especially a young man called Ryan, who went out of his way to help us with checkout and ignored my crankiness (I had a terrible headache that afternoon – sorry!). Thanks Ryan!
P. S. The prices in produce section can compete with Market Basket, and the quality is usually much better. With deals and coupons, it may be even cheaper.

I live close by, so stop and shop is my go too grocery store. That being said, I had an experience this weekend that rubbed me the wrong way.
They installed a new computer system on Tuesday, for the self check out isle. I had scanned my groceries and proceeded to use my debit card to pay. I swiped my card twice and it got declined both times. Mind you I had just deposited cash in to my account. Having no luck using my debit card, I paid cash and left. Two days later I checked my bank account, to find I had been charged both times I swiped my card! Lucky I saved my receipt proving that I paid cash.
When I went to straighten the mater out, the manager David, couldn’t have been more rude and unhelpful. He didn’t introduce him self to me or try in anyway to erasure me he would take care of the mater. He waved me over to fill out a form, with out explaining to me what it was. Then told me it would take 2 weeks for them to approve my claim, then I could get my money back.
This is customer service 101 guys, apologize for the mess up, and do everything you can to fix it! I am in raged. Save your receipts, and told hold faith in the management of this establishment.

After almost getting run over in the parking lot the other night I decided to give this store the review it deserves. At least 5 light poles in the parking lot are out. Walking through the lot is kinda like walking the streets of Detroit. They have been out for a while and nobody seems to have any interest in fixing them. Give they charge higher prices than most grocery stores, I see no reason why they can’t afford to keep the lights on.
I rarely shop here. Now i just have one more reason not to.

Almost as good as a certain store with the initials MB, and with on-​sale meat prices on par with said store, it’s still a decent runner up in most regards. Check up on the deals, print some coupons, go to Haymarket for your produce, and BAM you’re all set.

I’ve always had a gut feeling — though I doubt I’ll ever be able to prove it — that Stop & Shop’s prices at their stores in New York are slightly higher to allow their prices to be lower and more competitive in Massachusetts, particularly Boston. It felt like, when I walked into this particular store, I found one of those «more competitive» stores. I’m not a huge fan of the chain, but I liked this store.
Its in a good location, for one thing — easy off/​on I-​93. Parking was very convenient. The store itself is very basic — no frills, not a lot of space devoted to high-​end stations, just honest-​to-​goodness groceries. I was impressed by the variety, but even more so by the prices. I kept saying to myself, «Are you sure this is a Stop & Shop?»
They also had quite a few self-​serve checkout stands open, more than I’ve typically seen at similar stores.
My stop here this evening happened to be one of convenience while passing through. If I lived in the area, I’d definitely shop here.

This place has been under renovation since 1995. Every time I go in, something has moved. It’s like «Poltergeist» but with more boxes of Rotini.
Decent music playlist. Grocers are disaffected enough. Overly-​friendly sushi guy who has asked me the same three questions since I started going there.
There’s a really nice woman who works in produce. She hates the place. We commiserate. Also, I feel like I get my daily exercise during my trips. I swear, it’s like a half-​mile from the eggs to the bakery.
There’s always weird, cool stuff on discount. You’d never know you needed an industrial size bottle of store brand B-​12 supplements until you saw it was 70% off. Now you’re happy. All the time.
Maybe the lady in produce should check out the reduced to clear shelf, soon.

This store is so close to my house, it’s hard not to come in and grab a quick something I ran out of like oil, cilantro, bell peppers, cooking wine…
I cook mostly vegan and this is not the place to find veggie friendly items. Though there’s the ‘weird aisle’ (as my partner calls it) at the other end of the store where the lights flicker and no one’s ever been. You can find some very basic things, but no vegenaise, tofu or other meat alternatives, nutritional yeast, etc.
I only bake vegan goods and mostly use ingredients of high quality and those can’t be found here (try Harvest Co-​op or Christina’s Spices). I don’t even get the vanilla extract. They have parchment paper, all-​purpose flour and cute liners at decent prices.
The produce section is weird. Sometimes I walk in there and they don’t have any produce. I mean almost nothing, but some onions. I’ve come in for fresh herbs and have found none. I’ve come in for easy to find produce like garlic, jalapenos, bell peppers, etc. and found none. And if I did find what I needed, it’s never really fresh or flavorful like a veggie should be.
I really don’t know what’s wrong with this place. The staff is always extra friendly.