John’s Auto Sales

Would like to thank John for helping my parents while I was out of town. They love there 2013 chevrolet Malibu with all the bells and whistles. I also want to thank you and Dougie for servicing my Escape while I was gone. I will be in touch soon for another vehicle… Highly recommend John’s for service and purchasing a reliable vehicle… Thank you :)

I purchase a Ford f250 the first week started having problems the bed was coming off and had problems with the door not looking, took it it to the service department after the 3^rd time it seemed to be fixed, a few months passed same problem I went to another mechanic found put they used a 2×4 to screw the bed instead off fixing it the correct way, so I called in and complained basically was given the run around so I canceled the extended warrantee I had purchased with them and was told that the money would go to the bank that I had financed with, called the bank the money never was sent to them, every time I call in to the dealer they keep saying the person that handles it not in, so desapointed that will meet go back or recommend anyone else

I just bought a used 2008 Cadillac SRX from them, the car is in great condition, and the finance guy Rocco went above and beyond to get us a stellar interest rate for our loan. I would recommend them to any and everyone. I am writing this review 3 weeks after my purchase, the car is is perfect running condition (had my mechanic friend look at it) and the few minor repairs it needed (cracked headlight and missing windshield washers) they replaced with no hassle or fuss

Found an ad for a car we like on craigslist. Checked John’s website to make sure it was still in their inventory list and went to check it out. Naturally the car we were planning to look at wasn’t actually there. Not sure if they stole the photos or were just reposting old ads. Most cars on the lot were either trashed or ridiculously overpriced. The office seemed to be an odd mix of employees and heroin addicts. Not sure if the addicts were friends, family, or the employees dealers. Very unpleasant place.

John the owner is a great guy and if you need a car he will help you.
Some people are never happy no matter how good you treat them so dont believe everything you read. Like i said before… if you need a car he will help you.

Very unprofessional, crowded and classless salesmen swearing and low balling people on they’re trade ins, felt like I was at an auction. Also no call back on my deal.

My partner purchased a vehicle and did not take possession until one month later due to repairs that they neglected. Both check engine and airbag lights were on, which required several trips back only to be told things under false pretenses. They had multiple excuses and continuously lied. Very unprofessional staff. I was there observing multiple other complaints from consumers running out using profanity and slamming doors. Until this day, vehicle failed inspection and its almost the end of July. …of course they ask my partner to make his first payment to ensure that the loaner paid them the remaining 30 percent. Beware they are very welcoming, when you arrive. They try to make your transaction has smooth as possible. Once you purchase the vehicle that’s when the nightmare begins. You bet your ass, I am filing a complaint with the Better Business Bureau. John, Mark, and Paul are all sleazy. They are clearly more hyper focus on the business aspect and not invested in ensuring that the consumer is happy. Go else where, and avoid the stress, headache, and tension in dealing with this below average auto business.

I’m reading the other reviews and I’m honestly surprised. My experience with John’s couldn’t have been better. I’ve purchased two vehicles from them. Both times, the staff bent over backwards to help us. Answered a ton of questions, let me test drive whatever I wanted and worked with me to help stay in my price range. When it came to financing the vehicle, they made sure I got the absolute best deal. As far as getting your car serviced after the purchase, it was never a problem. I would drop off my car and it was waiting there when I needed to pick it up.

Place is OK, your going to a used car dealership what do you expect. They sell used cars, that’s it. The salesman Joe Tumbi helped my 18 year old daughter. he seems like a nice guy. My daughter bought her 1^st car, she was happy about some of the experience but thought the communication could have been better. Her plates were not ready so they accommodated her by dropping them off at my work. Again this is a used car lot, they sell affordable cars. My daughter spent $ 4000. She is happy with her car so far and that is all that matters. If we needed another car and the price was right, we would buy from them again.

I have never been so disrespected and disgusted in my my life. I went to buy a car when I go to test drive it the finance guy has taken it home. Not just once but twice. When my husband ask why he continues to drive the car after we left a deposit to purchase it. He gets into an agrument saying my husband has no right to ask him about anything. Then I go to pick up the car after my husband test drove it and the car was suppose to be there by 4pm ready cleaned and serviced. Car didn’t arrive till 6pm. Car was not service car had no gas, no oil and not even a drop of wiper fluid but yet I waited 2hrs for it to arrive, and was told it was at the mechanic since 9am that morning being serviced. I was ask if I wanted to keep my plates from the car that I traded in, I said yes. But when I was given the car they told me I couldn’t keep my old plates. So now almost 2 months later I still have not received a receipt stating my plates have been returned to the registry. I just called and spoke to Mark in finance and he yelled at me was extremely rude when I ask if there was a chance my plates were on another car. Which is not a stupid question seeing the register has not contacted me. Except for saying I owe for a toll that I never went through. He accused me of disrespecting him. Started raising his voice and calling me out of my name. I have never been treated so terrible. This is my second time purchasing from John this time around its all new staff. I would not recommend anyone purchase a car here. I planned to call the better business bureau and help me Hank! I suggest anyone else who has had issue with them do the same.

These guys have always been honest and helpful to me. I’ve bought two cars from John (even resold him the first one when I bought the second) and splurged on the warranty. If you’re looking to sell your car, yes, you’ll get more money from a private sale, but if you’re buying an automobile these guys can’t be beat.

Buyers beware. Three people and the only people I know that have dealt and done business with these shady crooks where all sold lemons the location must be good for business because I can’t see repeat business going on there just be wary of this place

I came here to sell my car; I dealt with Paul, who was fast, friendly, reasonable, and professional. The initial offer wasn’t high, but that’s true anywhere you go, and they were willing to listen to reasonable arguments. No fussing here. Would recommend to anyone selling. (I did not buy here, so can’t address that one way or the other.)

This people is not honest and they playing games .they give u hard time to refund your money after they sold the car u choose to another when u already pay down payment to come next day and find your car disappeared .what a shame .and when u ask for your money back they get mad too .in the biggining they look so friendly but they acting this way. please please please dont waste your money and your time with this people that they think they are smart guys. shame

Collecting a refund check from johns auto sales was like hitting the lottery it’s to bad the courts made him do it.

BEWARE OF THIS DEALERSHIP! We had the absolute worst experiece this past year with a car we bought here. In November of 2012 we bought a
2004 Porsche Cayenne and have had nothing but problems with it since. Less than a month after we bought the car, the ENGINE WENT and we had to replace the enginge! iT WAS A NIGHTMARE. John pushes purchasing the warranty and I am sure there is a reason for that. We had the engine replaced and it took about six to eight weeks to go through the warranty company, find an engine and have it done. Then in the late Summer of this year, not even a year after we bought the car, and less than six months sine the engine issue the A/​C and Heating system stopped working. We found out the repair would be over $ 1000 and not covered under the warrany. We paid it as we had no choice, however, after dishing out 1K the COMPRESSOR then went which was covered under the warrant after some haggling. Had this fixed and yet The Heating System still does not work AND NO ONE CAN FIGURE OUT WHY. Cleary we were sold the biggest LEMON of a car from this dealership. John just washed his hands of all of this. In fact he made an appointment with my husband to trade in the car for another car, as we haven’t driven the Porsche since early November, and my husband arrives in SommervillE on time and John is no where to be found. He waited 5 hours and finally he was told John was at an auction in RI, just blew us off. DO NOT BUY HERE, very shady dealership. Also, I wish I had read the 37 reivews that have been filtered!

I needed to sell my car because I was moving somewhere with abyssal parking. I thought I’d do it the informed way and listed it on Craigslist, Autotrader, KBB, (ads were about a month run) and got it quoted from CarMax, City Motor Group, as well as John’s Auto Sales. The key thing is you can’t do this in a rush or you’ll get ripped off.
So don’t bother driving all the way to CarMax, sell your car to John’s. Seriously, they were really nice and offered me the same deal as CarMax. I didn’t bargain for more than the CarMax deal because hell, I’d rather give my money to a local business anyway. City Motor Group quoted me 2.5K lower.
Yes, you can get more through a private sale, but I accepted and cut my losses. They offered what the KBB stated my car would be in a good condition (and my car did have bodywork done). At least I walk away with a check, they paid off the rest of my car loan, got a free ride home, and they canceled my plates for me.
Woooot! No more car troubles or asking fellow Unilocalers to help change my flat tire.

Went there to sell a car. We were attended to right away, they inspected the car, did a carfax check on my car, took a test drive, finished the paperwork in a short time and also gave us a ride to the T-​stop. It was literally «Cash for your car». I think we got a little under the private party book price but was worth not having the hassle of dealing with random people calling and taking the car out for a joyride. Very friendly people!

I heard of John’s through craigslist where I found a 2005 Mini Cooper priced thousands under the Kelly blue book value. The car seemed great, yet the other Unilocal reviews made me wary of buying from them. Well I bought the car a month ago and just had it both inspected and looked at by a dealership and the car is in great shape! I got a great deal and am really happy with my experience.
Give these guys a chance and you’ll walk out with an awesome car at a great price.

I went to Johns Auto Sales to look at their «excellent condition» 2002 Ford Mustang GT. It is advertised online for $ 11,995 which is $ 1000 above market value for one in EXCELLENT condition.
After arriving Paul gave me the keys and assured me that he personally knew the previous owner, who was an older mechanic who took only the best care of his vehicles.
The second gear synchro in the transmission was destroyed, making it impossible to engage second gear.
The AC did not work.
The clutch slave cylinder was leaking.
The throwout bearing was squeaking.
The drivers side window falls out of its track when rolled down.
The rear bumper is damaged, with the paint cracking and peeling.
The headlight switch comes off when you turn them on.
The rear heater grid does not work.
The driver side side skirt is scratched.
Be aware that CARFAX has it listed as a fleet vehicle.
Upon finding all this I went back into the office and told Paul what I had found. He explained that he did not know much about the mechanical aspects of the vehicles and asked me to talk to his on site mechanics.
I explained the issue, and was laughed at and told I was buying a used car, what did I expect and that it was a simple $ 50 clutch cable.
I then explained TO THE MECHANICS that if it was a clutch cable you would experience difficulty engaging any gear, not just second. They then said «oh well a used transmission is $ 300 from he junkyard, we’ll just take that off the price.»
Johns Auto Sales is trying to sell this car for excellent retail market value with a damaged transmission, and many many problems. I understand that all used cars need little things but a transmission is not only a major safety issue, it is also covered under the Massachusetts Lemon Law.
While talking to the mechanics, who called ME unprofessional while chain smoking through our conversation I was told that one of them drove the car for several weeks in this condition, while installing a new exhaust and Hurst shifter. A Hurst shifter on a car with a destroyed synchro?
After wasting an hour at Johns Auto Sales I left dissatisfied with the customer service, smelling of cigarettes, in my own car.
Stay away from this place, it is sad that people like this give honest car salesmen a bad reputation.
Also On 1÷15÷2011 the business’s accreditation from BBB was revoked due to violation of BBB Accreditation Standards