Eastern Bus Company

Driving down route 2 today, driver put on left signal and then basically ran into my lane without looking. I googled to see if I could let the company know, but apparently they have no driver feedback method, so I could not provide the date (2÷4÷2015), time (2:15pm), location (route 2 westbound around Lexington), and license plate number (15 530) so they could investigate and be aware of having an unsafe driver.
If they are unable to collect this feedback, then it seems that people should not license them as a bus company.

Just this morning (10/​15/​2014) at 7:40am at the intersection of Main St. and Lynn Fells Pkwy in Saugus, one of these buses nearly ran me off the street performing an illegal maneuver. Anyone who drives through this intersection knows what it’s like. The right lane backs up to go straight through the light, and the left lane is for turning left. I was in the right lane, and this school bus came up the left lane and just pushed it’s way into my lane. I had to stop to keep from getting hit.
I’m shocked that a SCHOOL BUS SERVICE would employ drivers that act like this. My recommendation: do NOT use this bus service. I would never let my child ride with a company that is this careless and reckless. The people who own this business should be ashamed and they should fire any driver who does not obey the rules of the road. It’s unacceptable, incomprehensible, illegal and dangerous.

We rode an Eastern school bus today. The driver was nice and the bus was pretty clean but communication at this company was not very good.
First, I telephoned to ask about seatbelts and child safety seats — I was hoping they could both give advice on the laws regarding use as well as their own policy. The operator was quite vague, suggesting child seats are a good idea but that they often seat young children three to a seat and that I should check with the school group instead. No clarity on the law or company policy.
Second, our group had requested 2 buses and they only sent 1! So, we really did have to sit 3 (or 4) to a seat despite our planning for 2 to a seat.
Third, the bus was late for our return pick-​up. 15 minutes waiting by the side of the road with a lot of young children topped off the poor experience.
Overall a bit disappointing.

This bus company left me and 30 of my wedding guests stranded at the end of my wedding. We waited 1.5 hours and no one EVER arrived. Called the «emergency» number upwards of 40 times, and left multiple messages only to get a return call 4 hours later stating the bus driver told the owner she couldn’t pick us up, he called Jim (who the hell is Jim?), and then he (the owner) fell asleep. We had to send back a car load of guests to pick up their own cars from the hotel to come back to the wedding to pick the rest of us up. AWFUL!