Reproductive Medicine Associates of New Jersey

Surprised by all the negative reviews. My son just turned 3… I conceived at RMA. I may have had a positive experience because it ended with a baby, however during the whole process I thought they were extremely organized considering the amount of patients. I originally went to them because their reputation as «the best» and I was never disappointed. I felt that online training for the shots was sufficient… but I also felt that if I didn’t understand something, there were approachable nurses that could help either by phone or in person. Dr. Michael Bohrer performed a pre IVF surgery and Marcy Maguire was my main Dr. The Doctor that did my transfer was Dr. Molinaro… All Doctor’s were very professional!!! I can’t remember my main nurse’s name, I don’t think she is there anymore because the names on the website don’t look familiar, but I remember the nurses in the recovery room in Morristown were very pleasant! If I was a little younger, I would go back and try for a second!!!

I have been a patient at RMA off and on for about 2 years. I am writing this review about my experience, not out of frustration for lack of success (although that is true), but out of frustration for how my husband and I are treated by RMA.
Our experience has been that we can only communicate with nursing via voicemail and can never actually get someone on the phone. It’s frustrating to feel like you are playing a game of telephone when it comes to your medical care.
If we are available to answer the phone when the nurse calls (which is always while we are working at our busy, fast paced jobs) we both feel as though we are rushed off of the phone.
We usually feel as though we are treated like lab values on a piece of paper instead of human beings in need of medical care.
We are still patients there but are seriously considering other clinics. I have started asking around, and have been told that it’s more typical to be able to call a clinic and actually speak to someone as well as to have a way to communicate with your doctor (ex: by email).
Please don’t get me wrong, it’s clear that they know what they are doing when it comes to fertility, but we don’t feel like they treat the person. We aren’t looking for a best friend but we are looking to be treated like human beings with feelings, questions and concerns.

I am a patient with RMA-​NJ and love the attention and care that they give. I go to the Basking Ridge office. My nurse coordinator returns my calls with questions very quickly and always keeps me informed. The nurses in IVF recovery are wonderful. Unfortunately I will not be returning. My biggest issue with RMA is directly related to the mistakes the finance department makes. Robin Odom is rude and condescending. She talks to you like she’s giving the services out for free, she forgets that we are paying customers. They will never call you back and she always says she has SO MANY clients she doesn’t remember who your. Never explain allocated money and forget trying to get a refund from them.

The place if horrible. You are truly a number. They are so concerned about patient care that some «nurse» you don’t even know leaves you messages that both your tubes are blocked… wow. now that’s great bedside manner… not. Do not, do not use them. They will only do what’s necessary so that you spend the most money with them. They will cut you up so much so that IVF is your only option. They are butchers. Do not use these people.
Oh…and don’t be fooled. You may have an appointment or two close to home, but for the important stuff like egg retrieval, etc… you’ll have to face going up and down deadly 287 early in the morning to wait for hours. Do not do it to yourself and your spouse. Find someplace where they treat you like a human and not a lab rat.

Was very helpful in my conceiving my 4 year old son.

While our nurse was very competent our doctor we feel was not. They say to stay positive when almost all interaction with them was negative. And when I say negative, they would say that your going to have a miscarriage. They stink!

1. You hardly ever see your actual doctor.
2. They don’t educate you on how to administer the shots.
3. Barely return your calls/​no communication
4. Don’t warn you of procedure expectations.
5. Are only in it for the MONEY! You are nothing but a number they can care less about.
I had the meds/​needles but I was having a hard time with administering only the progesterone shots (all others in the belly were no big deal) I couldn’t reach my butt. My nurse in charge told me to go to the office where they would do it for me. I went, had it done left.
The next day I went in and the lady exclaimed to the entire waiting room that I «left without paying for my progesterone shot» REALLY? Hello HIPA? I was never told it was a charge. I called my nurse, and they apologized and said she spoke to my doctor and they were shocked they did that and that for now on the $ 35 fee was waived. So today I go in, wait an hour, for the woman again to tell me I owe them $ 35 and $ 35 for each additional shot. (not covered by insurance= $ 1,000 /​month) I bugged out. I told her my nurse spoke to the doctor and that it was waived. They went to the back to speak to my doctor (She was too busy to see me as usual) and she told them I was to be charged. I called my nurse in charge, no answer, still no call back. There is NO COMMUNICATION! This is just one of many stories. I am not bitter, I am pregnant but just don’t want to see others go through what I did with RMA. Go elsewhere where you are treated better and not as a number!

I had a transfer three days ago. I wanted to write a review before finding out whether or not I am pregnant. When I first started this process, I didn’t find a lot of helpful places with reviews, and a lot of the positive reviews were written after the birth of a baby. I LOVE RMA! This clinic is amazing! I started this process over a year ago with another clinic. I went through three IUIs and two IVF cycles. I had 0 eggs after two IVF cycles with this other clinic. With only two more IVFs covered, my husband and I decided we needed to try another clinic. I wish we had started here from the beginning! My doctor is Dr. Shastri. She is great! Everyone I’ve dealt with at this clinic has been helpful, kind and and very caring. A few of the reviews that I’ve seen on RMA mentioned that it is a factory. Yes, there are a lot of patients at RMA, but I’ve never, not even once, felt like I was in a factory. I go to the Somerset Office. I love the early hours. I am usually there right at 6, and the longest I’ve been there (from BW to US) was 30 minutes. I’m usually in and out in 20 minutes. The receptionist is always friendly and helpful. The phlebotomists (I usually see Richmond) are amazing. I have very tricky viens. At my last clinic there were times I was poked 3, 4, or 5, times. These phlebotomists get my on the first try every time. A doctor always does my US. There is a doctor there every morning. They use Mandells pharmacy. Everyone I’ve dealt with at Mandells has been a pleasure to work with. (They were used at my last clinic as well.) My nurse is Christine. Again, she is amazing! She responds to my emails in a very timely manner, and is able to answer all of my questions. I’ve also had a good experience with the finance department. Neha is very helpful. On the weekends, I go to Basking Ridge. (This is the only drawback of this clinic. On the weekends, there are only two offices open.) The hours are 6 – 10. I usually get there between 7 and 7:30. Yes, there is a wait, but the longest I’ve been there is @40 minutes. Just bring a book or magazine! The BR facility is top notch. During my two retrievals and one transfer I was very pleased with the nurses. (By the way, the morning of my retrieval, Dr. Shastri was away. However, she got my test results early that morning and called me @6:15 to tell me the news.) This past retrieval Kathy was my nurse. Loved her! Can’t say enough good things about her. Here is the bottom line: I now have at least 5 normal eggs (they were tested), after having none at my last clinic. I thought I’d have to explore other options (egg donor, adoption, etc.) and then I went to RMA. No, I don’t know if this transfer worked yet, but if it doesn’t I still have some more eggs. I am thrilled that I am a patient of Dr. Shastri at RMA and just wish I started sooner! (Sorry for the very long review, but when I was looking for clinics, I searched for reviews, but only found a few helpful reviews. I decided then that I wanted to post a comprehensive review.)

Our baby was born on 5÷13÷15 after working with Dr. Shefali Shastri from RMANJ. Our interactions were great and thankfully everything worked out. There are some hiccups that I can warn against, but was a smooth practice for nearly of it. We’ll be going back for sure…

I was an over 40 patient at RMA for three years. Did four rounds of IVF. RMA is a factory, you will meet with «your» doctor once and then have to beg and plead to meet with that same doctor again (and wait weeks for the appointment). I found that there are a lot of young inexperienced doctors there and with my complex medical case, they really should have referred me to one of the principle doctors.
Do not fall for the embryo banking plan. For a woman over 40, it is like false advertising as you most likely never produce the maximum amount of embryos anyway and will be paying for cryo preservation for nothing in the end and they will not refund your money (this is not covered by any insurance either).
After my first two rounds which produced only two embryos, I asked to meet with the doctor and change my protocol since I didn’t feel it was working, I was told by the nurse that this is the protocol they use and will not change. I feel that women over 40 require special care, we are not text book infertility patients. If I was not already on the hook for $ 15k for the embryo banking, I would have left RMA and gone elsewhere.
Two more rounds yielded one more embryo. I spent the extra money to have each embryo PGD tested after fertilization. That was another $ 2,500 each. PGD testing yielded healthy embryos yet after three rounds of transfers, NONE took. I would not waste my money on PGD testing either until the science becomes more precise.
Now, out of insurance and in debt to a loan service for $ 15k, knowing I had three embryos in their cryo bank for less than a year, I expected RMA to give me some type of credit from unused banking program that I could put towards another round of IVF or IUI but they refused. I felt misguided and cheated out by RMA. It was obvious I was not going to improve their success rates and RMA no longer wanted to assist in pursuing my dreams of having a baby.
I agree with the previous review post, find a doctor that will provide a more individualistic approach to your condition with your goals in mind, not one that sees you as pure revenue. The IVF process itself is financially and emotionally crippling and your deserve a doctor who will listen and make the best decisions on your behalf. I would not recommend RMA.

My wife was referred to Dr. Paul Berg of RMA in Basking Ridge, NJ. Having had her tubes tied at the birth of our little boy 2 years prior now decided to try to have a baby sibling for him. IVF seemed to be the most thoughtful approach considering her tubes tied & now age 43 & very healthy. Dr. Berg came very highly recommended. Our experience was awful. Not because we couldn’t get pregnant but for the inconsiderate demeanor of Dr. Berg himself. On 3 separate occasions either he or a staff MD, suggested to my wife that if IVF didn’t succeed for us, to take our funds to go on vacation & try on our own to conceive. Why would you ever say that to a woman who tied her tubes? Maybe they should actually prepare for the consult by reading the file !!! A factory in every sense of the word. I could go on with other examples of our concerns but this place has taken too much of our time & hard earned money already. My suggestion is to seek out a practice that can provide a more individualized approach to medicine. Bad experience…

RMA is one of the top IVF practices in the country. It’s pretty much them, CCRM in Colorado and a handful of others leading the major developments in the field. So you are getting the most advanced care you can get, probably anywhere. Dr. Scott, Dr. Forman and the fellows publish the research. If you search for Scott on Google Scholar you’ll see on their latest publications. I enjoyed reading these since it gave me insights into my own clinical care.
Not surprisingly, they are one of the highest volume clinics in the country, over 3,000 IVF cycles a year when I went there. But surprisingly, the politeness and warmth of the staff if very good. It doesn’t feel like a factory even though they are dealing with vast numbers of patients. You are assigned a nurse coordinator who is your primary contact throughout and a financial counselor. The front desk staff is unfailingly kind, especially Miss Harriet in the Somerset office. Clearly the partners — Scott, Drewes and Berg — care a lot about patient experience and someone is ensuring that patients are always treated kindly.
I saw Dr. Bohrer and liked him very much. Humble, humorous, kind. Always a pleasure to deal with him, even during morning monitoring when you know he’s busy. I would’ve preferred to have more discussions of the latest research with him but I was still very happy.
Finally, a word of caution: by default, RMA gives nearly all the interventions to everyone, even if you might not need it. Everyone gets drugged up with many medications. (Personally, I didn’t take the steroids or the antibiotics because I couldn’t find sufficient evidence in the literature that they made a difference. I also negotiated with them to do a more natural-​style cycle that wouldn’t involve any medication after the transfer.) All embryos get extended culture, assisted hatching and 84% get ICSI. Many get the CCS genetic testing. In the end, we had a ton of stellar embryos, so we didn’t need all the interventions. If it is ever discovered that these interventions are hazardous to the offspring — and some such as CCS are so new they haven’t been studied much — I will feel terrible. Had I known how well we would do, I think I would’ve gone to a lower-​tech clinic and not done extended culture, ICSI, CCS, etc. But that’s with the clarity of hindsight. All I’m saying here is that you should question them about every intervention. You can decline ICSI. You can decline the antibiotic. They want to give you all this stuff because it MIGHT help. For me, I wanted proof that it would definitely help before I exposed myself or my embryos to it. That said, I still wish I hadn’t caved to their pressure on ICSI and CCS.