Princeton Dermatology At Kendall Park

Avoid Princeton Dermatology
I was a patient at Princeton Dermatology for a long time, probably over 20 years originally with Dr. Berger who has since either retired or left the practice. This past September 2015, I received a certified letter indicating that I was being dropped (or fired) as a patient with no reason given. The letter was sent and signed by Dr. Sola Choi.
This was inexplicable to me since (1) I never missed an appointment (2) never failed to pay a bill in a timely manner (3) was never rude or obnoxious.
I called the doctor requesting an explanation but received no call back. Then I called the office manager, Tom Knowles, who refused to give me a reason stating they have no obligation to give me a reason. I was stunned. Can you imagine? After decades as a patient, first they fire me as a patient and then they refuse to provide an explanation.
I’m speculating it is for one of the following reasons. After a treatment received in June 2015, the bill was 200% higher than it has been for previous visits. I respectfully questioned the bill and was given a reason. The current bill was lowered to the prior amount and I was told subsequent treatments would bill at the new rate, and as always, I immediately paid the revised bill. All well and good, as long as I know in advance what my costs would be.
So, my theory is that I was fired as a patient either because (1) I questioned a bill… mind you in a respectful way… but they don’t like patients questioning bills or, more likely I will speculate that (2) because as part of that discussion I indicated my new insurance policy has a high deductible and therefore I needed to inquire as to the costs in advance since I would be 100% out-​of-​pocket for medical expenses until my high deductible is met.
So, my theory is that they don’t want patients with high deductibles and they would rather have patients who have insurance policies that Princeton Dermatology can bill without any questions by the patient.
Because of the weird circumstances and their refusal to disclose to me why I was dropped, I believe it’s all about money. And looking at the display of cosmetic products lately in their waiting room, I’m further inclined to believe Princeton Dermatology is now more about making the biggest possible profits and less about providing medical care to patients.
So, in addition to my disappointment at being dropped as a patient I’m perplexed at their refusal to tell me why and the cryptic way in which they refuse to give me a reason (by stating «we are not required to do so.»).