Luxi Nail & Spa II

Worse place I ever went for full in. I had gone twice when it first opened. I wasn’t happy with their work at all, so I had stopped going. Today I went again because a friend gave me a gift card for my birthday. Today I had the worse experience there. My nails look like I polished them myself. The lady repaired 2 nails but did not put tips on like I had. I asked her why and that they are shorter than the other nails and she told me «no complain». When I went to pay, they charged me $ 35 for an acrylic fill in, yet I was quoted $ 25. I spoke to the manager and he told me «I’m sorry you feel this way». Not sure about their other services, but their manicures are the extreme worse. I would rather do them myself. And they are more expensive than any other place in the area.

I just tried Luxi for the first time yesterday and I definitely am a fan! I received just a regular mani and pedi since I’m letting my nails breathe from frequent gel manicures and my manicurist Wilson was great. He did my pedicure as well, which was also very good. I’ll be getting the extra massage added to the pedicure my next visit since it was much needed. I walked in with my mom and there was no wait for the services and I also received a 20% discount for being a student. Will be going back here again!

Came in to get my eyebrows done. So I had to ask if they double dip in the wax. As in use the same stick and keep sticking it back in. She said yes. So gross and not hygienic at all. Next time I know better not to come to a cheap place. I honestly thought it was common sense not to double dip.

I have been coming here every month for two years or so. I have always had excellent manicures and pedicures. They are very efficient and the staff is generally very friendly. I have five other friends that also come here now and feel the same.

The nail polish is applied so thin that my manicure only lasts 2 – 3 days. If I go anywhere else my manicure lasts a week.

Came in and waited for at least 10 mins on a busy Saturday. Kelly did my gel manicure and did my eye brows too! Couldn’t be happy with her service. She did a good job!

Make an appointment with Danny. He takes his time but he really cares about doing a great job!

First of this place doesn’t even deserve one review. I decided to go here today bc my salon is a little bit out of the way and I am leaving for vacation tonight. (But now I have to drive there anyway to fix my nails) I had an older lady named Annie. She was nice only cause she kept complimenting me. But despite that, she was an awful nail tech. I came in for a simple pedicure and gel manicure. I’ll let the photos speak for itself. They also had a price discrepancy. First I was told it was going to be $ 55 then Annie attempted to change it on me and said $ 60.
I wasn’t going to tip her but she was hovering while I was paying. So I felt forced. They also don’t accept tip on debt cards so I was forced to use their sketchy atm to tip Annie $ 10 for a shitty ass job. She also told me that normally they would charge extra for an additional coat? Steer way from the place and never waste you money.

A nail review really depends on the type of nail person you are. If you want to sit there for hours chatting with your friends, relaxing, and enjoying your time then this is not the place for you. If you enjoy getting your nails done but rather it be done efficiently with high quality, then this is the place for you. I have been here at least 5 times so far and I have never had a bad manicure and pedicure. What many of these other reviews fail to mention is that although the service is rushed and not very personal, its because of the high quality nail jobs they do. They are busy because they are GREAT. Yes you do not have the red carpet rolled out to you when you get in but once you have been there at least once you get the routine down. Once you know how to check in and find the nail polish you are good to go and will definitely get a seat in less than 15 minutes. If you do not have a reservation you will maybe have to wait more but do the right thing, make a reservation. This place is busy for a reason so let them stick to their schedule because they know what they are doing. If you go during a busy hour you will not get to pick your person and will get whoever is available which is fine because I have not had a bad experience. I typically get a regular manicure and pedicure so I do not know how their gel or acrylic service is. I love how they give me a manicure while I am getting a pedicure most of the times. Its efficient and I feel way pampered sitting in the massage chair. The staff is friendly and very helpful. The service is great as long as you understand they need to stick to their schedule. They also have flat screen TVs for your enjoyment. Definitely go to this establishment if you don’t mind the hustle and bustle.

I stopped in here on my way home from work last night for a manicure. My first impression walking in was that is was massive, and kind of a major production. They have (9) chairs for manicures, and they were all filled, they have (10) seats for pedicures and they were hopping as well. There was so many people in here, i have never been in a nail salon that had so many people. (i was in around 6:00 PM)
I guess i haven’t been going to the most up to date nail salons because this was my first experience with an «LED» light for the gel manicure, rather than the «UV» light that i am accustomed to.
When i first put my hand in the light, i jerked it out so fast because it felt as if a match had been lit on my nails. She explained it was LED, and it would be that hot for a few seconds. She also advised that it happens to some people but not all. She was right, it was a split second but i literally jumped out of my chair.
Overall, she did a wonderful job. She was very attentive to the shape, the prep of my nail (removing the existing gel) and repairing a tear down on my thumb nail.
She was very thorough, and did a great job. I will give the pedicure a shot in 2 weeks when i return for a manicure.
I would expect that they are busy on the weekends, based on the activity on a Wednesday night.
Overall, my only negative comment would be that i thought they were on the expensive side — $ 45 for the manicure.

You must come here. Get a pedicure. Ask for Danny. Say yes to the extra massage.
You’re welcome.

Very bad service. I think the girl’ name was Selina. I had the most PAINFUL pedi ever in my life. There were a couple times that i had to pull my foot back because she was so forceful pulling my dead skin. Never coming back here for sure!!! Not worth it

This place is OK. It’s a cool spot to stop and get a pedicure when I’m in a pinch. I agree with other reviewers that they are always very busy, but I had a 1:30 appointment and was in the chair by 1:37. The woman who did my pedicure was friendly and efficient. I appreciate both of those qualities, especially since I was on my lunch break.
This will not be my regular spot, but I’ll return if/​when needed.

I’ve been to this place a few times, and each time, I’ve received sub-​par service. MY manicurist (Maria at Vie Voo Nails. They have the same quality of polish, minus the blasé attitude) was booked, so I decided to give it one more try in the hopes that the service has improved since my last visit.
Similar to anther commenter, I walked in without being acknowledged by any of the 5 employees standing at the door. And when I was it was «pick your color.»
My pedicurist turned my water off halfway through, which meant it was almost at my knees. She barely scrubbed the bottom of my feet, and I had to remind her on more than two occasions that she as was painting on my skin and not my toes.
And once I was done, I was charged $ 32 for a $ 25 pedicure. Had I not paid attention, I would’ve been charged $ 7 extra in addition to the tip I really didn’t want to leave.
Long story short, they have quantity (a lot of people working so you won’t have a long wait) but they most definitely lack the quality (poor attention to detail). If you’re not a «regular», you’ll be lucky to leave satisfied, and pay attention to what you’re being charged for. They need to step up their service for the prices they charge.

It’s the worst salon I’ve ever been too, the staff was very rude and extremely insulting. It’s not like we are not paying them but there is no management to monitor the attitude and service. My gel nail paint came off in 4 days and when I went back for repair the manager asked one of the manicurist to fix it and she literally snapped at me and started talking to her colleague in their native language. I felt so insulted and humiliated. A spa experience is to have a good time and be pampered but this is one experience that will leave a negative impression on me for some time to come.

I bit the bullet and tried a new place for a pedicure because I was in a pinch and this place is just down the road from me. Reviews were pretty good so it seemed like I would be pleased as I am quite particular with my nail services.
As soon as I walked in I had a bad feeling. I was never greeted hello. I asked for a pedicure and just stood there while 5 employees starred at me. I proceeded to locate, on my own, where their polish colors were. Selection was good. Then one of the workers asked if I wanted a pedicure. YES I WANT ONE THAT’S WHAT I SAID WHEN I WALKED IN!
Based on the reviews I thought this place would be equipped to handle some basic requests like remembering to not getting my legs scrubbed after I made the request and purchasing my own utensils for hygienic reasons. I don’t mind spending the money on good service but the service is terrible and the employees were rude. If you’re going to charge more than other places in the area you better have the service to justify the price.
Now I always ask to purchase my own utensils. Most places charge $ 5, they wanted $ 15. I also usually get my calluses removed, $ 5 – 7 at most places. They wanted $ 10 on top of a 15 minute $ 25 pedicure. Again if it were worth it I would have been HAPPY to pay. But it was not in the least bit.
Please find a better nail salon in the area. I’ll never be back. Sticking with Just for You Nails in Warren.

I found Luxi nails almost a year ago on Unilocal,and I haven’t been to another nail salon since (except once– and I regretted it instantly). Gel manicure is my usual. I’ve had about 5 different manicurists do my nails, and each of them did an equally excellent job.
They are very accomodating when you come in, whether you made an appointment or not, they will somehow get started on your nails so you’re not just sitting there.
My mom and I also got pedicures a few months ago and they came out beautifully. Great nail salon.

Real bad customer services. Always busy and they rush the services. They wants to make $ 25.00 in 15 minutes pedicure. They are just good applying the nail polish.
Really disappoint.

This place is solid and they know what they’re doing. I won’t rehash all the perks that come with a manicure because the other reviews do that already — they’re great. The color selection is great, and on a Saturday afternoon my friend and I had no wait for gel manis/​regular pedis, even though the place was packed. They’re well staffed and open to high volumes.
One thing I’ll note, which was noted below as well, is that the lady who did my mani and pedi was in a bad mood and not very friendly. It didn’t completely take away from the experience because I was chit-​chatting with my friend, but immediately after I was done, she got up and said, «Pay now!» It was odd and rude. She and the other manicurist were also openly having a conversation about my friend’s short nails in Spanish, thinking that we didn’t understand. It wasn’t offensive, but again, it was uncalled for and unprofessional.

Reviewing while drying — -
Place is super nice! Pedicures range $ 20-​$ 25 bucks. A pedi here will cost you the high end of $ 25. That said it is def worth it. The salon itself is very nice. No stained drop ceiling tiles here. Décor is recessed lighting, crown molding and a huge back lit banner on the wall with the salon name. Massage pedicure chairs are the nicest I’ve seen too. Also you get a little mini massage with your services. They use high end lotion here too (not just refill the nice bottle with generic stuff). If your not on a tight tight budget give this place a try.