I want to commend Alexander who helped my Mom with her phone needs! He was kind, friendly and patient with mom and answered all of her questions. He even helped her change her ring tone. Mom is not real tech savvy so I appreciated Alexander taking the time to make mom comfortable. She said, «Nay he was really cool and he had an armful of tattoos like you!» I say this to help change the sterotypical ideas that folks have about those of us with tattoos. We can still take care of business! Right on Alexander! Again, Thank you for being the person that you are! I wish you all the best as you move up the corporate ladder! Respectfully, Reena