Union Bank of California

Thank you JP and all your staff. simply the best service and great attitude. never a problem that cannot be addressed. Yes, it is a bank and yes there is a cost but I will gladly pay the price for good service. Thanks to all that support up, provide service with a smile and sold advice… I appreciate it.

If i could zero stars, i would. This bank is horrible. They made a clerical error when depositing a check I wrote to my roommate. Instead of counting it for $ 1000, they only deposited $ 100. Then, instead of making an adjustment, they said the only way they could solve this was for me to just write a second check for $ 900. Why they would suggest this, I do not know. Especially because what they should have known was that my bank would eventually have caught the error on their end and make the deduction of the $ 900 from the original check. So next thing you know I am short $ 900 right before I go on vacation and have bills due. It took nearly a month for them to credit my roommate the original $ 900 to give back to me and now I the one dealing with late credit card bills and fees. Thanks a lot union bank. Your simple apology for the miscommunication on your part can’t refund my late fees.

This is my bank and my branch for all my business and personal banking needs.
Having banked at several other banking institutions I find Union and the entire staff at this specific branch to be the friendliest and most responsive than any other banking experiences I have had.
For me, they all provide that good old family feel that has become so lost in other banking institutions.
Bob Dyson
The Dyson Companies
619−708−1820

Everyone at this office is friendly and goes the extra mile.

It would be nice if this bank could get the sort of ATM that scans checks so you could eliminate some paperwork, but overall my ATM transaction was a pleasant experience.