I have used this business for over ten years. They are always helpful. Someone wrote a scathing review. Please look at the other reviews and see what a long term customer has to say. They are fantastic people!!!
N W.
Classificação do local: 1 Del Mar, CA
Poor customer service. The owners are actually the culprit! They hire friendly staff but on my last(now final) visit I was left to work with them. The female owner is an ice princess – not friendly and actually condescending! I live close by, but no need to put up with poor service and attitude when there are friendly and expert comprable businesses in the area. Her demeanor so bad I walked out! I took my business to Encinitas Photo Center and they were awesome!!. They were friendly and I relied on their expertise and advice and the results were perfect!
Sam L.
Classificação do local: 5 San Diego, CA
My son had to renew his Canadian passport recently. This is the 2nd time we have used Total Photo. My son has just received his new passport which was processed in less than 2 weeks. Thanks Total Photo.
Judy C.
Classificação do local: 5 San Diego, CA
This place is all about the service and quality. Tom will come through every time. Again, for the SD Fair Photo contest, I was racing around, and he remained calm and did everything I needed and more. he spends time working with you on size and color so your print will come out just how you want it. I can always rely on Total Photo to do everything that needs to be done in a timely manner.
John S.
Classificação do local: 5 Del Mar, CA
We have used Tom and Total Photo a couple of time for visa and Green Card passports photos etc. Always easy and efficient and friendly local service. We are fans
Jonathan D.
Classificação do local: 5 San Diego, CA
Great customer service, was fast and friendly. Thanks guys, cheers
Jeff B.
Classificação do local: 4 San Diego, CA
I needed my Canadian passport photo. They new exactly what was needed. Effecient friendly service. I was in and out in 10min.
Gabor K.
Classificação do local: 1 Larkspur, CA
I needed Canadian passport photos for my 2 year old daughter. I phoned beforehand to make sure that they are OK with a toddler. Having confirmed that it is not a problem, we showed up. The person took the pictures then cut it to the Canadian specifications. I sent the old passport, application form and photo off to Canada with Fedex, a $ 35.00 expense. It was returned to me in about 10 days, as the photo was unacceptable as the background had the chair in it. The white background screen does not reach low enough and my daughter had to stand on a chair. The backrest of the chair showed up on the picture! Clearly they never photographed a toddler before and their only interest was to get me there! Obviously the high price($ 18.00) reflects their incompetence and not their knowledge. I had to go back(15 miles drive each way and about 30 minutes) to get my money back. I took the photos with me and my money was refunded. If there was such a thing as a zero rating, that is what I would give. They are expensive and do not even do the job properly!
Craig S.
Classificação do local: 5 San Diego, CA
Canadians in the San Diego area requiring photos for your passport, get them here! If you’ve read Passport Canada’s requirements for photos then you know they’re picky. The gentleman I dealt with at Foto Finish Digital made me perfect photos with the correct dimensions in 15 minutes and had a stamp for the back(I don’t know whether US passports also have the requirement of a stamp). The LA consulate refers Canadians in San Diego to this company, and I can see why. According to Passport Canada itself, 48% of applications from the US get rejected due to unacceptable photos. Avoid heartbreak, go to Foto Finish Digital.