Bella Sareena Spa

I planned a spa day for 4 of us for a girl friend’s birthday and we had a wonderful time at Bella Sareena! We rotated through each having a massage and facial and we all LOVED our services. While we waited we relaxed and chatted in the beautiful lounge area and we were offered amazing foot scrubs from Orly, the owner. I highly recommend this spa for a facial, massage, or a day of pampering.

Getting a massage from Bill is a true delight! What I often have experienced with other massages is that they are either so superficial that they feel nice while you are receiving it and than afterwards it is like it never happened, or else they are such intense bodywork trying to address issues that they are a bit painful. Bill asks a lot of questions up front to understand your unique needs, and somehow manages to achieve the best of both worlds. It was a super relaxing experience with no pain at all, but it was also very therapeutic. So much tension was released and the stiffness in my neck is gone! I highly recommend Bill’s massage and am very much am looking forward to my next treatment with him!

I absolutely love this hidden gem in Solana Beach. My longtime esthetician Jennifer recently relocated to Bella Sareena, and her new home is as fabulous as she. Jennifer is a longtime skin expert who I have been going to for years for all of my skin, waxing, and product needs.
Facials with Jennifer are the best I have ever had. relaxing, purifying, and my skin is always glowing after. in a polished way, not the red way! :)
Waxing… I don’t trust anyone else to wax me. anywhere ;). For those of you who have ever experienced a bad wax, please go see Jennifer and she will make those bad experiences you once had a distant memory. I highly recommend booking a session with Jennifer by calling 760−840−9621 and make personal care your #1 priority!

Bella Sareena is an amazing tucked-​away gem in Solana Beach! I had an incredible relaxing facial with Orly who took extra care with my dry skin. My skin was glowing and radiant when I left. On another occasion, Orly did beautiful, natural-​looking makeup for me – I felt like a movie star! So grateful to have this go-​to place for my beauty and well-​being needs. Orly has really created a beautiful, peaceful and inviting space that has attracted many amazing practitioners and staff. I so appreciate Orly and Bella Sareena!

This place is my favorite place to go to pamper myself and to buy gift certificates for others! They offer so many amazing things, massage, facials, work on your eyebrows, makeup, and I believe more. Please do yourself a favor and go get a personalized facial from Orly Perez! She Is a miracle worker!
I have some acne on my checks and chin, my skin is dry, and I have slightly sensitive skin. Orly was able to pick out treatments that were right for me. She is so relaxing and wonderful, and the spa itself is just a serene peaceful place that makes you feel calm and welcomed.
I walked away feeling like a new person. Within the next few days I saw a considerably vast difference in my skin! My break outs were slim to none my skin was soft, hydrated, and glowing. And My pore have never been so small.
I can not wait to check out there meditation night on monday nights!

I loved having my makeup consultation done at Bella Sareena by the talented Orly Perez. She has fabulous ideas, great products that are good for your skin, and takes the time to explain how she is applying each item. The environment is both exotic and relaxing and I plan to try one of the many treatments asap! Thanks Orly :)

This place is absolutely amazing. It’s very peaceful and the interior is beautiful.
Claudia was my masseuse and it was hands down the best massage I have ever received.
I will be going back here very soon.

It’s late fall and it was dark when I arrived for my appointment two nights ago. When I walked into this gorgeous, magical, peaceful salon space, I was instantly relaxed and glad that I had made an appointment. They took wonderful care of me. I probably will look into their other services.

What a gem this place is… tucked away, on the North end of Cedros in the lovely Solana Beach… would’ve never known it was there, but sooo incredibly happy I bought this $ 39 Groupon deal for an hour massage. I bought it back in May, then forgot about it… & finally realized the other day that I only had 6 days left to redeem it before it expired. So I emailed them immediately and I received a very quick response (both a voicemail & return email) — they were able to fit me in the next day, perfect! I arrived to a nearly empty parking lot in the back of a building… through the unassuming double doors I went, and was quickly transported to a tranquil, serene… magnificently decorated spa. It was apparent that a lot of loving detail when into every inch of this place.
After a quick form to complete in their massive lobby, I was taken upstairs to the massage room… ahhhh, beyond peaceful — as every spa/​massage room should be (I have a bad taste in my mouth from my last massage I had back in August at a dreadful place, which I will not name). Everything about Bella Sareena was just so refreshing, I just felt GOOD being there… and the atmosphere just oozed calmness — just what I needed after running a 5K that morning and the business of the last few days I’d had.
Claudia was my masseuse — she was just extraordinary. I wish I could find more words to describe just how great she was… powerful both physically with her hands and mentally with her awareness of exactly what my tired body & overworked muscles needed. She also offered to use hot stones toward the end of the session — which were a welcomed addition to the massage… that heat & pressure just adds another element of «ohhh & ahhh» that I think we ALL need regularly. There was not one part of my body that felt neglected, from my head to my toes… I was extremely relaxed & rejuvenated — mind, body & soul.
When she finished & walked out, I laid there for a moment doing deep breathing & thanking my body for all its hard work… rewarding it with this massage from Claudia at Bella Sereena was a very wise choice! After I came downstairs to thank her & say goodbye… she offered me a sample of «Suja» green juice (YUMM!) and asked how it was — all I could think of was: «Beautiful».
Definitely going to recommend this spa to everyone I know… and already told my husband that if anyone asks him what I want for my upcoming birthday or Christmas… is another massage with Claudia!

My massage with Claudia was fabulous! Claudia is one of those rare massage therapists that makes the massage flow beautifully. She uses her whole body and her relaxing energy to create a wonderful experience. I asked for a deep massage and she did just that with grace and thoroughness. I will be back! Kathleen

The owner had gave me a call to apologize for the poor customer service that I’ve received last time. She further explained that she was out of town that week and was unaware the situation occurred at her salon. She plans to switch out some staffs to offer her customer better service.
I have returned for a massage with Claudia. Again, she is outstanding in her technique. She has a gentle manner that really made you feel calm and at peace throughout the massage. During my massage, she did not rush to apply heavy pressure on my back but started out with a series of gentle strokes to warm up my muscles. She then apply a strong deep pressure to work on my neck and shoulder pain, and working my arms/​hands to help alleviate the tension on my neck/​shoulder. She further incorporated hot stone into her therapy session, which also really help relief my muscle tension and added soothing aromatherapy.

Horrible Customer Service
I purchased two Bloomspot deals for Bella Sareena. I tried to call, but got no answer, so I booked an appointment for one via their online booking system. When I showed up for my appointment, the only person in the salon looked at me like I was crazy for being there. As it turns out, there was no one there to provide the service. They didn’t believe I even had an appointment until I showed them my conformation email. Then, they checked the system and found – yep! – I was on there. Then, things took an even stranger turn. I was forced to talk to the owner of the salon on some random worker’s cell phone. The owner was in a car or something and was asking me what the situation was. What? This was extremely uncomfortable. The owner was talking to me and the worker was talking to me at the same time, and I couldn’t get a word in edgewise. Talk about uncomfortable. Basically, the situation culminated to me being in the wrong because I didn’t call, I booked online. Okay… They tried for a long time to get someone to come in to provide the service, but no one was available. That, I can understand. I told them gracefully I would be asking Bloomspot for a refund. I was assured that if I called the salon, I could book any complimentary service I wanted with Theresa. I thought that was a really nice gesture, and I intended to do that. However, every time I called and left a message – no response! No one answers the phone, no one calls back. Awful customer service.
I am not sure how anyone gets a service here, it seems like everyone who does, likes it… but how they actually make an appointment is a mystery to me.
I wrote Bloomspot an email detailing my ordeal and suggested they never do business with them again. I know I won’t. It’s 2013. Get your technology under control.
Unilocalers, save yourself some time – look somewhere else for relaxation.

I bought Bella Serena’s $ 79 for three 60-​minute massages on Dec 29, 2012. I bought it because they had all 5 stars.
1. Tried scheduling for so many months, no-​one returned phone calls. After months of trying, somehow I got the owner and got my 1^st appointment on May 10. Ordinary massage by a therapist who just joined, I still tipped generously.
2. Then I could not have anyone return my phone calls for 2^nd massage. I called almost every day requesting 2 more massages. They never returned any calls. Finally one day manager Alexis picked up the phone and made an appointment for almost 2 months later for Friday Aug 19 at 3pm. They said they had no opening because of groupon although I could go there practically any day. She was extremely rude. On everything, she kept repeating «we are doing our best».
3. Today, while I am driving for my apt, Alexis left me a message at 2:58pm saying I am late for my 2:45pm apt. When I arrived there at 3:08pm (yes, I was late because Solana Beach/​Delmar has summer races going and access to their street is congested as they are off of Solana Beach train station). They refused to take me as my apt was 2:45pm. I tried clarifying but manager Alexis was extremely rude and said «it is what it is and its Ok if „you“ messed up the timing». Tired, exhausted after being in traffic for 1 hour, I asked her to re-​schedule the apt, she said «OK same time next week, I’m booking you for 3pm next Friday». (PLEASE note” same time 3pm???”).
They are doing this purposely as they had already redeemed groupon and can get away without having to deliver remaining 2 massages. I complained to groupon and they returned me half the amount (although I requested ²⁄₃ of total amount to refund)
STAY AWAY. You have been WARNED. Alexis will get your blood boiling.

Bought a Groupon for 3 massages. These people do not return phone calls. I called them multiple times and not a single call got returned. I finally made 1 appointment only because they finally answered their phone. The day before my appointment, I got a call that the person had to cancel…
I rescheduled WEEKS after my original appointment because I can only do Saturdays. My plan was 1 massage a month since I will be out of town for months after July 3, but because of the cancelation, it messes up the dates.
I contacted Groupon to try to get a refund so I don’t have to even bother setting foot here. If Groupon won’t refund of course I will just make the best out of it but knock on wood they will.
HORRIBLE customer service!
UPDATE:
The husband of Orly had either emailed me or called me (I forgot which method) saying that he had to hire a new staff or something but that I could get a free facial. Certain things aren’t worth it even if free so I just didn’t respond. Groupon gave me a refund. I canceled all the appointments weeks in advance and still Bella Sareena sent me emails that I had appointments LOL so I emailed back reminding them that I canceled all of them. This happened for all 3 massages! VERY disorganized.

I’m wondering where these other reviewers must have gone because it wasn’t the Bella Sereena I tried.
A friend and I bought a groupon for the massage. Our appointments were for 10am, and since there was only one massage therapist, we had to piggy back our appointments. They assured me that while we waited, we would be treated to a foot massage (which our groupon also promised), herbal tea, and a relaxing waiting area.
Not even close.
When we arrived, the lights were just going on, not one of the three women putting on their make-​up bothered to even glance our way, let alone a greeting/​welcome/​hello.
It was SO cold in their warehouse, that I literally had to sit next to my friend to keep warm.
No tea until I finally asked, and then it was put into a tiny glass that was wiped clean by hand.
We each had to fill out a multi page questionnaire before my friend was finally lead somewhere upstairs. For an hour I waited in that huge freezing room, NOT A SOUL in sight. Noone. Anybody could have backed up their truck and driven away with the whole lot! Needless to say, there was no foot massage.
The ONLY reason i gave this place 2 stars is because the massage therapist (Tova) was pretty good and her massage room was very nice.

I just had a prenatal massage with Tova and it was amazing! I have had lots of massages before but never a prenatal one, so I guess I don’t have much to compare it to, but she was so accommodating about working around my limitations, and managed to fit in a full body massage plus do a lot of work on my lower back which has been killing me. I got a groupon for 3 massages for $ 79 which is ridiculously cheap so look around for deals!

This spa is FANTABULOUS! They are so welcoming and friendly, but most importantly, knowledgeable! It isn’t cookie cutter, they tailor to your specific needs based on what you tell them and what they find. I have done body wraps, eye lash extensions and facials with Alexis and have been more than satisfied. I cannot wait to go back for more. I feel very well taken care of. They run a clean, inviting spa with wonderful skin care products and jewelry. I cannot say enough, if you are looking for a great place to be treated like a king or queen, look no further!

Bella Sareena is the most amazing place! It completely transports you to another place. It is warm, comforting and inviting. I had a wonderful facial by Alexis and would recommend the spa and Alexis time and time again!

I got a Groupon and used it on my mother who lives out of town. They were very accommodating in getting her in the weekend she was in town. My mom said the treatment was fantastic with Orly! She really paid attention to detail and even applied some complimentary make up after treatment:) I will definitely book with her for any future facial treatments! Thanks Bella Sareena!

What a beautiful place and delightful staff! Thank you so much.