What an awesome store — I’ve ordered from Rockler online and when I(randomly) came across the store on Google Maps during our vacation in Portland, I did a double take — and then headed straight over. I have to agree with the other reviewer, John, about the staff. After walking in I was soon approached by a friendly staff member who I chatted with a bit and walking around the store I overheard other staff working with customers and they sounded super knowledgeable and patient and interested in really helping out. The selection is great and just walking around gets the creative ideas bouncing around in the brain — my only mistake was I brought the wife. WHY? OHWHYDID I DOTHAT? I wasn’t thinking and just went over on a whim — and within 10 minutes she had lost interest and started asking if I was done yet. Meanwhile, I could have walked the aisles for hours just formulating ideas for future projects. Lesson learned!
John H.
Classificação do local: 5 Portland, ME
You know how when you go to Best Buy and, against your better judgement, ask a salesperson for help? And the BEST possible result is that whatever stoned teenager you’re dealing with reads aloud from the boxes for you? Rockler is kind of the exact opposite of that. It’s very clear that the staff there are all genuinely passionate and knowledgeable about woodworking. I love that they always ask, «What project are you working on?» Maybe it’s a just savvy sales technique, but it always comes across as genuine curiosity. The store has everything from an incredible selection of hardware, much of which you can’t find anywhere else, to all sorts of exotic woods, to multi-thousand dollar power tools. It’s great to have a store like this so close to home.