The Woodlands Apartments

The only reason to rent here is if you just want to check out the neighborhood (which is wonderful) while looking for a more permanent place to live and don’t mind dealing with the issues while you’re here. Just make sure to get the shortest possible lease available because this place isn’t worth what they’re charging for rent.
We’ve lived here since 2014. We were willing to overlook some of the issues because new construction often has a few hiccups and we were assured things would be fixed. We still have most of the same issues that were present when we moved in, plus a few more. Maintenance is a joke. It is rare for anyone to actually come out and «fix» anything unless you constantly pester the office about it. When maintenance does come out, fixes are usually temporary.
Also, parking is terrible because almost all extra spaces have been rented out to residents as additional parking spaces, so guests have nowhere to park. There is no street parking and only two spaces across the street where people can legally park, but those are usually occupied by resident vehicles.
Here are just some of the things to be aware of concerning this property:
— garage doors stick because tracks were painted, takes multiple tries to open
— fake hardwood floors lumpy and uneven due to cement base not being swept before placing
— carpet tacks on stairs stick up enough to be painful when accidentally stepped on
— flooring, blinds, and appliances are cheap quality
— units settling is causing doors and cupboards not to close properly
— powder room is located right next to the fridge, so if someone is in there they can’t come out if the fridge door is open
— fridge door can’t be opened all the way because it hits the door frame for the powder room, so it’s really tough to get into one of the crisper drawers on the bottom because it can’t be pulled out all the way
— granite counter tops advertised is small raised bar seating area, but it’s too high for most bar style chairs; all other counters are laminate
— storage area advertised in some units is on top of a 4 foot high cement slab in the garage with no easy way to access it
— wiring issues in many units (in ours, it caused some lights to stop functioning; other residents have experienced the wall heating elements not working as a result)
— laundry door tends to come off its hinges
— hot water is not very hot
— office staff changes frequently and things are not communicated between old and new staff
— many residents with dogs don’t pick up after them (not the property’s fault, but still an issue)

This place is one of the worst run complexes I’ve ever encountered. It’s brand new, but due to cheap construction and lack of response from management, I wouldn’t touch it again knowing what I know. Some of the construction is actually dangerous, and if not fixed soon we plan on reporting them to the city and county authorities. Rental rates are above average for the area, and you do NOT get what you pay for. The management company needs to get their act together and manage the property or sell it to someone who can. VERY DISAPPOINTED and recommend you stay away!