Jamie’s Transmission Service

Consumer beware! Jamie’s Transmission has been around for many years but don’t let that be a determination of the quality or integrity of the shop. I have experienced poor workmanship as well as heard first-​hand from a few others of their disappointment. I would caution any vehicle owner when any transmission shop automatically assumes that your transmission «needs to be rebuilt». I experienced this several years ago. Having worked on the transmission myself and having had the pan off multiple times, the first red flag was when I was called and informed that there was «metal shavings» in my pan. I informed the individual that I had just had the pan off and there was no sign of shavings, mechanical failure, and it was fresh trans oil. Then I was told that one of the techs «diagnosed» that there was a bad bearing internally. Well, long story short, I told the person that if they guaranteed that the problem I was experiencing would be fixed that I was willing to pay the few thousand dollars for a rebuild ($ 3500 if I remember correctly). One year later, I picked up my vehicle and the original problem wasn’t fixed. Yes, the vehicle sat there for a year while they struggled to fix it. See, the problem was never mechanical, it was electrical. It had a problem shifting which is all controlled electronically. They confirmed this with their specialty tool called a «Shaeffer Shifter». Then they had the audacity to tell me that I should have had them repair the transmission in my other vehicle after I shared that it too had a problem. This was told to me during one of my many visits to check on the status of the one they were already struggling with! There ARE reputable shops out there… but you need to do your research. I’ve done business with a different transmission shop that actually repaired the part or parts that are broken. Unfortunately, they’ve closed down due to health reasons with one of the owners. I’ve heard the echo of «your transmission needs to be rebuilt» from a few other friends after taking it to Jamie’s. They were unhappy. So, is Jamie’s a good shop? Maybe to some. But I would never take my vehicles there again knowing that there are other more reputable and honest shops out there. Who am I you wonder? I’m a certified technician and instructor so I had a fair amount of knowledge. Although, transmissions are not my specialty which is why I took it to a shop who was supposedly the transmission professionals. Lesson learned. Do your research and ask others where they took their vehicle! The vehicle that had low mileage and was worth around $ 4,000 ended up being worthless because it was never fixed. What a shame…

Jamie’s Transmission did a rebuild on a Dodge Ram 1500. One week out of warranty the transmission made a banging sound followed by horrible grinding noises. We were on Interstate 5 when this happened and the jolt shook the truck!
While we were over the 12 months by one week, we were under the 12K miles by about 3K miles. The truck was only used to running errands and getting groceries. It has never towed anything. We took the truck back to Jamie’s. They did diagnostic and determined that the transmission needed to be rebuilt. This was disappointing as the first transmission had lasted over 15 years.
We were offered free labor which put the new rebuild at just over $ 3000. This didn’t seem right so we continued contact with Jamie’s Transmission. It turned out that when we initially took the truck in Jamie was on vacation. When he came back and heard our story he agreed that the transmission had not been heavily used. He contacted the company that provided the gear package and they promised to provide a new one under warranty.
Jamie took the time to listen to our concerns and he dealt with us fairly. It took extra time on his part but resulted in happy customers. I’m glad we took the time to pursue the issue because the extra two weeks saved us a lot of money! We recently took the truck back for routine service on the transmission. Service was quick and friendly!
We appreciate the focus on quality customer service and the integrity we were shown at Jamie’s Transmission.

Jamie’s Transmission has been fair, treated us well, and did excellent work on the rebuild of my Cadillac Escalade ESV Transmission!

Jamies has great service and they are very knowledgeable with car repair and transmission issues. They are well known throughout Snohomish county as one of the best transmission repair shops and they also do really good regular auto repair work. Family owned and operated for quite a few years, Jamies is a high quality and honest auto repair shop. I’ve had my fair share of bad and/​or unscrupulous mechanics but Jamies is trustworthy which says a lot about their shop. If your car has some transmission issues or needs some repair work done, definitely give these guys a shot!

I rarely give five stars, but I don’t know how my service could have been better, and I feel an obligation to balance the only other review.
It was very cold out yesterday morning, so I went to warm up my wife’s van for her. Luckily, I noticed a pool of transmission fluid was forming quite quickly. If I had not caught it, the transmission would have been shot before she reached her destination.
I drove it to Jamie’s because it was close by. He determined it was a leaky transmission hose to (or from?) the radiator. I picked it up the same day! Thanks Jaimie & crew!

I“Dropped off daughters 2000 Durango as was shifting rough. Less than an hour received a call that tranny was shot no 4^th gear. Repair cost estimate $ 2500.00. Went and picked up with trailer as she could not afford the repair. Decided to take to another tranny shop for a second opinion. The other shop looked at in on the spot. Found out that it was way low in tranny fluid. Also recommended replacement of speed sensor. Dad bought part for $ 23.00 dollars and replaced. Durango runs fine now. So is Jamie’s misdiagnosis a mistake or dishonesty? No matter they will not receive any future business from us! BEWARE!