Lowe’s

Please update your hours of operation signage. English sign says closing at 9pm on Sunday. Spanish sign says closing at 8pm on Sunday. Unilocal says closing at 6pm on Sunday. ???

Julia and the excellent customer service is the reason we keep coming back. We purchased a gas range a few years ago and she was wonderful in helping us pick out a stove and understand the features. This past month we remodeled our kitchen and are in the process of replacing the appliances with stainless steel. Having already replaced the microwave we set out to replace the dishwasher. I ordered one online and went to the store to get it, just before they closed. I got home and found that there was a dent in the front. I called Julia the next morning and she assured me she’d take care of everything. When we arrived there was a replacement dishwasher sitting at customer service. We decided to go ahead and switch out the stove as well because the old stove didn’t look right sitting under the new stainless steel microwave. Julia, once again, helped us find the stove that met our needs and budget. I saved money bundling the extended warranties. We intended to wait on purchasing the stove later on but with service like that we couldn’t have waited. By the way, we will be back for the fridge and we will look for Julia once again. Please share our thanks with her.

Been going their for years, lines are down to one most of the time. Takes forever to check out. Thinking about going across the street to the other home improvement store. Hope things get better soon.

Came in today with the intent to buy all these needed to paint a chalkboard wall at home. Didn’t get greeted, walked around the store and no one offered help. Went to go find help and all associates were busy. So just went home. Will go to Home Depot instead

This review is for their delivery department.
I purchased a dryer from them. It took 3 tries to get it because they would call us the night before and gave us a time window (AM delivery) and then would call to tell us that they’re running late. Oh, really? I figured that myself before you called. 3 tries! You cannot reach anyone at the store because they’ll just keep passing you around knowing you’re calling to complain. My wife wasted 3 days of her life for this.

We have continually been impressed by this lowes. They have consistently respectful and prompt customer service, particularly by the workers on the floor. The cashiers often are a bit cold — or at least nonplussed by our very presence in the store.
Today I needed a particular kind of screw but didn’t really what I needed. Had a great lowes worker take extensive time to help us. Then we were looking for inexpensive plywood and a worker sought me out to ask if he could help.
Those were just today’s stories. We have plenty more. Great place.

This Lowe’s was a nice location. The section outside with plants and flowers was clean and tidy, however the outside was super messy and everything was shoved near the front doors. The inside was a little cluttered in the isles. We had a hard time navigating through the kitchen section. The Stone Mountain Highway Lowe’s is much better.

Watch out for SANTA CLAUS. Ultra-​rude Kris Kringle clone who works in Lawn and Garden. Younger, knowledgeable employee was able to finally help me out without the sarcasm or bad attitude.
Middle of the day visit on a Tuesday and was also unable to find any employees to help in either the outdoor power equipment or lighting.
Otherwise a pretty clean store but how do they expect folks to return with smart mouthed employees who refuse to stop chatting with their truck driver friends to possibly help a paying customer? I’m done.
The orange box across the street isn’t any better so I guess I will drive a bit to another area next time.

I frequent this location about as much as the Loganville one so I really cannot differentiate much difference between the two locations other than Snellville seems to be a bit larger. Layout is much brighter, cleaner, and better than the across-​the-​street HD, and there is much more staff here to assist with any questions or service. Prices are universal Lowe’s for what is offered and very competitive with HD.

I should have stock in this place or get a part-​time job here. It would cut down my spending with employee discounts lol. Plus its better than the store across the street

This lowes was the last stop on my quest to find a decently priced dehumidifier. If you’ve been to a lowes you know your way around here. I was eventually helped and walked right to the dehumidifiers but boy did it take a long time to find an available red vest! Other than that, I don’t have anything bad to say about the store.

Really like Lowes better than HD. The store is brighter, cleaner and the staff is nicer and it’s easier to find stuff. That’s all I really need.