i Fix Screens

ZERO STARS
The manager is disrespectful and does NOT properly inform his customers. I asked him over the phone if they could order the part I needed. The guy said yes and told me that they’d call once the part came in. About a week later (today) I call and ask the status of my order. Apparently they never ordered it. The manager proceeded to tell me that I had to walk into the store to fill out paperwork to get the part. Not ONCE was this brought up in our initial conversation. He then had the balls to say that this was my fault. Jesus Christ this guy is a fantastic ass.

I shattered my iPhone 5S screen in October. I took it here because the Apple Store is not in a convenient location. TAKE YOUR PHONE TO THE APPLE STORE FOR REPLACEMENTS. Apple does not charge any more than this over-​priced junk. My phone screen is LITERALLY DETACHING FROM THE PHONE! Oh and there are other reviewers with the THE SAME EXACT ISSUE! Luckily my phone still functions, but I hope it will hold up until the 7 comes out. And to add, they basically force you to give them a good review. They take $ 10 off your fee if you give them a 5-​star review that they write for you. This company is utter crap. DO NOT TRUST.

Never go to I fix screens snellville! Peter quoted me a price when i fiat came to inquire about service. When i came to get the service done owner Sam stated that thats not the right price but since i had wrote it down on their card. He would honor it. I came back today and spoke with peter again. Again peter asked the same question about what i was quoted. He stated ok and i left my phone. When i returned to pick up my phone. My phone was not ready stated something about if i want glue it was going to be a higher price. And if i didnt want glue it would be cheaper but still hugher then the price quoted. I told them i was never informed about any «glue». I could not find the card where i wrote the original quote down on (I left it in another purse). They refused to honor the price quoted and i couldnt do nothing about it bc they already had my phone. Dont trust them. They dont have their prices written down, yhey dont remember what they quote you and they change the prices depending on how they feel. In fact on the day I ordered my case with Peter, I watched him fix a lady’s screen and then told her he wouldn’t charge her! I guess I had to pay for her service and my service! To make matters worst they told me it would only take 15−20mins to finish and had to wait another 40mins more minutes just for it to be ready! Totaling over 2hrs and $ 30 more then the original quote! Iam pissed! I give them a 1 star only bc i have to and they were polite while they screwed me! I would NEVER recommend them to anyone!

Our experience was great. Sam was very friendly and was patient. We had two phones that needed repair. I needed to know which one would cost less. Again he was very patient to check both. I appreciate his professional opinion. Thank you and welcome to snellville

This place does NOT honor their warranty. My screen cracked on the inside as a result of poor installation. There were no scratches or dents on the screen and they still refused to fix it saying I dropped it. Stay away. The owner is very rude, and doesn’t do good business.

Very happy with service here! Fixed my screen in 15 minutes. Came back when my sons phone stopped charging at closing time and they said no problem and fixed it in five minutes:) not sure why the other posts were negative-​very happy with both experiences with these folks.

Can I give this place less than one star? I would if I could! I was on my way to CPR Cell Phone Repair. My cell phone had a problem that I had researched online but it wasn’t something I could fix myself. I passed by this store and I knew it was new in the space it was in. I figured I would give a new business a chance. When I walked in, the place reeked of smoke. There was a guy sitting on the couch in the middle of the store watching TV. I milled around for a minute before he asked if he could help me. Turns out, he worked there. I explained that my phone wasn’t working but from my research, it was the power button. He said I was wrong before he even touched my phone. He said it just needed charged and plugged in the charger. When the phone didn’t do anything, he said I needed a battery. He put a new battery and the phone still did not respond. To this he said that I must have downloaded a virus and that it was a software problem. I again explained that I thought it was the power button. Again, he said I was wrong.
I left the store, went to CPR, and within an hour, my power button was repaired and my phone was back in my hands.
Avoid I Fix Screens at all costs!