Precision Tune Auto Care

Pretty good service. More like a mom and pop shop as opposed to the other Precision Tunes that I’ve been to in other places.
What I really liked about them is the fact that they will install your after-​market parts for you and you don’t have to pay that distributor mark-​up price.
They also charged me the price that they quoted me! Which I can’t say enough about! Pricing integrity is something that is usually lacking with a lot of auto repair shops. They were not like that at all.
I also got an oil change with my oil additive added and they were happy to do it. And it was only $ 21.00!!! The next closest shop told me $ 56.00 for an oil change because of my type of vehicle.

I don’t recommend taking your car to this shop because their employees cannot be trusted.
If you don’t want to lose your valuables in your car, don’t go there. My friend went in for an oil change and came back home just to realize his Rayban was missing. We drove back to the store as soon as we realized it was missing. The guy that did the work on the car «found» it in the bottom of the pit. We were ready to call the cop if they didn’t find it because I know exactly where it was located.
Instead of confront the employee, the owner protect him and told us that it happened because it’s an open pit. It was a simple oil change job where they have no business going inside the car to fix anything, except driving. There’s no way things in the car got relocated unless someone move it.
Trust is the most important part when you bring your car to the mechanics. How am I supposed to let these guys work on my car when one of the employees stealing things? Good luck to you if you still going there because when they said they changed your oil, I don’t think they do. Don’t even get me start on hiring them to fix even more complicated problems.

I passed by this place constantly on my way to Kroger for years and never looked twice at it. But when Advanced Auto refused to fix something for me, I decided to try them. They have very friendly service and are very accommodating and professional. I signed in, a guy took my keys, I watched TMZ in the lobby and in less than ten minutes they had my SUV fixed and ready to go. I appreciated it very much. Thanks Precision!

I had the absolute worst experience with this location and I never will return. Went for an oil change on Friday car leaking oil on Sunday, all of it I called them about it they came out to look at vehicle on Monday. Towed it to shop claimed it wasn’t there fault and wanted to charge me for a tow. They at no point explained I’d be charged for.

Was looking for a Repair shop in Smyra because the shop I had went out of business. I had heard not great reviews about Precision Tune years ago. So I would give them a try. First I tried them out for an oil change and everything when well. Was in and out in little or not time and the employees seemed to know what they were doing. I was thinking of using them for my auto repair shop. Next time I used them my truck was over heading and had it repaired near a shop in Power Springs. But a few days later my truck started over heating again and was near Precision Tune. I was told by Precision Tune that the first job should of replaced the thermostat but when the thermostat was replaced by Precision Tune truck was still overheating. My Truck was given a through check from water pump and Raditor. It was found that my raditior was bad, also told the the reading on the gauge was reading 40 degrees higher than actural. (This was a plus) Everything was going ok until in May 2014 my truck wouldn’t start. Took it to Precision for a diagnose check and was told it was the Netural Switch. The switch was replaced but in a few days it truck was driving in neutral. Took it back an adjustment was made. The mechanic said it this might happend again hit the gear shift (That didn’t set well). A day later truck wouldn’t start, so the netural switch was replaced and was told it might be my alarm kill switch thought this would solve my problem. A day after the replacement but before I could have the alarm checked, shop was closed for the 4^th July Holiday. But the next day truck wouldn’t start, called Precision for advice and was told how to reset the alarm but this info didn’t help. Found an alarm place to have my Kill switch checked and they found no problem. They had a mechanic on the shop and didn’t hear any noise coming from the starter. I was shown the starter and it was in bad shape. After the starter was replace on July 3, 2014, I have had no problems with starting my truck. I did write Precision a letter explaing what happend and I didn’t get a reply from them. I’m wondering if it was starter in the first place was bad or could both the Neutral and Starter been bad and the starter was missed. Then I did a check of my raditor and found the old hoses and clamps were reused and showed no charges on the invoice. I should have been told whether these hoses and clamps were ok to be reused, so I could have made the decision. These are my problems that I had.

I don’t even want to give these people 1 star. I visted this location over the summer for an oil change and a check up because my engine light was on. Before getting to the location I applied online for a line of credit with Precision Tune. I was instantly approved. Fine print stated to and make sure the locations accept the Precision Tune card. I checked on the website and also asked an employee at the store if this was an acceptable form of payment. I got confirmation that the card was accepted on the website and with the in store employee. After inspecting my car, the mechanic told me I needed a new seprentine belt. Because the belt was worn and I need my car on a daily basis, I told them to go ahead and do the repairs along with my oil change. I chose the premium oil change where all my fluids were supposed to be topped off. Fast forward to the time to make the payment. No one in the store knows how to process my payment with the Precision Tune card. An hour passes and eventually the owner comes and she ALSO is not able to process my payment. The owner eventually tells me the card is not accepted. I ended up having to set up a payment plan within the store. The owner was very insulting and insinuated that I had intention on charging up the credit card and not paying. I sent a corporate complaint. Only got a response saying the email would be forwarded to someone else.
Against my better judgement, I went back to this location b/​c of problems I was having with the belt they installed. Also it was time for another oil change. I spent two hours there b/​c they were working on this belt again. A mechanic came to talk to me. He told they went ahead and put another belt on free of charge (I’m thinking «sweet!») and change my oil. I felt like they had redeemed themselves from my last bad experience.
Two months pass and I notice my car making a strange noise when I accelerate. Next thing I notice is my oil light pops on. I stop and check my oil. Absolutely NO oil on the dipstick. I go to the store buy a few quarts of oil to put in the car. The noise immediatley goes away. I have no idea what these fools at Precision Tune have done to my car. I had been riding around all that time with no oil. There was nothing leaking undearneath the hood or onto the ground. Only thing I can assume is that the oil was never replaced on my last visit.
I went to another place for my next oil change. I told the mechanic about my car not having any oil. She then asked me «Did you have a serpentine belt changed recently?» I say «Yes how’d you know?» Her response «There’s a box for the belt still underneath your hood.» There was also no anti-​freeze or wiper fluid even though the fluids were supposedly topped off by Precision Tune.
I don’t know if the mechanics at Precision Tune were just having an off day on my last visit. But I promise they will never get my business again and get another chance to screw up my car.

I had been going to them frequently, but every time I go, for the SAME exact service (oil change), and its always a DIFFERENT PRICE! It went from 19.99 to 23.99 to 26.97 to 36.99. Why??? On top of this, I went to another shop just recently due to hearing squeaking noises, and my transmission light being on (I just don’t trust precision tune any more)…well come to find out, my fluids had not been topped off at all, which is what precision tune is supposed to do! WOW, they only fluid I had left was transmission fluid, and that needed to be changed out all together… Who would be so nasty as to take peoples money and not even perform services! DONT GO TO THIS PLACE! sad!

Well, I don’t know how old those reviews are, but I could say this place is very prompt, fast and I always use coupons… I’m going to put the coupon I always use here, maybe you will get the same good prices I do.

I don’t understand why this store has received bad reviews. I recently went here to get a tune up and oil change and I received excellent customer service. Everyone was happy first thing in the morning and updated me on the status of my car as time went by. Also, I saved a lot of money by printing a coupon off their website. I was worried they weren’t going to honor it since the coupon cut the price of my tune up in half but they honored it without a problem. Give this place a try! They were friendly and cheap and I haven’t had a single problem with my car.

I’ve been to this place twice, and never had any issues. In fact, Bob is wonderful – he’s friendly, explained everything to me and, when his estimation of how much my extra my special oil change was off by a couple of dollars, he gave me a $ 4 discount. I’ve had my oil changed there twice, and even the time it was busy it only took about 15 minutes! I think Bob (and the rest of his staff that I’ve met) are genuinely interested in helping people save money, because they’re the only place I’ve ever been that hasn’t tried to upsell me this or that – and I also heard him recommend a place besides Precision Tune for a tire rotation so it would be cheaper for them. I’ll definitely be back!

I went to Precision Tune on April 6, 2013 for a Premium Oil Change. This is when they top off your fluids and do a detailed oil change. On my way to school, April 24, 2013, my engine blew. The mechanics that looked at my engine said there were no fluids in the car. I called Precision on April 29 and they agreed to get the car towed to them. The manager said I need a new engine and there is nothing else they can do. I called corporate May 2, 2013 and filed a complaint. I have yet to hear from them. On May 10, 2013, I spoke with the owner Nancy for 5 minutes. I informed her that I brought the car because it had a new engine and was in perfect condition. I had no leaks or issues with my car until I took my car to Precision. We also agreed that the coolant level was not filled properly. The time was 3:30pm. I told her I would call her back when I got off work at 5, she agreed. I called at 5:10 They told me she left 5 minutes ago. I called back Monday May 13, 14, 15, 16, and 17. No response. The last time I called to speak with Nancy was Tuesday May 21. I feel Nancy is avoiding me and being very unprofessional. This is very unprofessional and someone should have called me or returned my calls.
Use precaution when going there.

Imagine getting to this place and they only have one review and it’s not friendly.
I went in and asked for the premium oil change and was told that I would be ready in about 15 minutes. The premium oil change is where they top off all the fluids, check your tire pressure and give you new oil and filter. It doesn’t include the tire rotation, but I would prefer to go to a tire center for things like that anyways.
I questioned if that meant there were going to start on the car in 15 minutes and they guy say that, the oil change would be done within 15 minutes.
No issues for me, but I did stand outside and watch them to make sure I saw them do the work.
Staff was friendly, and I even earned a $ 3 coupon for checking in at the location on Unilocal which reduced the cost of my oil change to the cost of a basic oil change.

I did not even want to give it a star because this oil change place does not deserve one. I went in to get a oil change, rotate tires and topped off my fluids. Within 20 minutes they were done, I have a mustang so they need a key to take off my rims. Do you know i got in the car and i did not see the key — thanks God I remembered so I went back in and the owner was like no we gave it back to you, I said no you did not, then I looked in the mechanics work area and found it. THE WORST part, a few days later my car was leaking a light brownish color fluid. I thought it was the air conditioning but it was not, they DID NOT topped off my radiator fluid and it was dry! this is the WORST OIL CHANGE place NEVER go there, NEVER. I wonder if they even changed my oil… probably not. I will NEVER go back there — NEVER!