Worst Pizza Hut ever!!! Order by phone for delivery. Over an hour goes by. No pizza. Call in and the deliverer went to the wrong place and they never called the number given on the order.
Dj J.
Classificação do local: 1 Murfreesboro, TN
Terrible ordering experience. They have a newish $ 5 Menu, which i ordered from. I was literally HOLDING the stand up from the counter for the $ 5 Menu and the girl rang my items up as regular price, in addition to asking me no less than 3 times to repeat my flavor choices. She claimed she did not know that i was ordering from the $ 5 Menu and had to get a manager to correct. The manager came and corrected, she asked the original girl what flavors i picked, and the girl again asked me what i wanted. On top of that, i ordered 2 orders of wings and asked for ranch as she was running my card and she stopped in her tracks. Apparently they now don’t even include a single ranch for orders of wings and she suggested i go somewhere else to get ranch. Id suggest you go to the one 5 minutes away on Nissan Dr. In my(limited) experience they are much friendlier and seem to know what they are doing, in stark contrast to the employees at this location.
Kris J.
Classificação do local: 5 Smyrna, TN
My husband and I always get a pizza every Friday night — — I order it online, and it is perfect every time. We especially like the new specials with the honey Sriracha drizzle. Nice and spicy. The red Peruvian peppers were added not too long ago and they are really good. It’s always ready on time and hot. The online option for ordering is especially nice, as there are several offers and specials only available online. We use them often. We have never liked doing delivery pizza, no matter what pizza it is — — my husband prefers to pick it up on his own. We have never had a problem.
Cody L.
Classificação do local: 1 Cumming, GA
Called and placed a order and was told it was going to take 30 minutes. I waited for 45 minutes and called them back and they told me no order was ever placed… I wouldn’t recommend wasting your time or money here.
Scott W.
Classificação do local: 1 La Vergne, TN
Never call these folks, can’t get anything right, no specials. Plenty of other options to call, jets, papa John’s, dominoes, sir pizza. This place is horrible
Dinah T.
Classificação do local: 1 Smyrna, TN
Oh, Heck No! We ordered 2 pizzas tonight: one new hand tossed and one thin and crispy. And I do use the word crispy lightly. Both these pizzas were limp and soggy. When we lifted the pieces from the boxes the tips pointed straight down at the table – and not because of the weight of the ingredients. Those were just ordinary. But, this thin and«crispy» crust was very crispy on the very outer edge, but wallpaper paste everywhere else. The hand tossed is a new product and I thought maybe they just hadn’t gotten it perfected yet. It also was soggy and did a nose-dive to the table when lifted. Unfortunately, it was already after nine pm when they arrived and we decided to just eat what we could and call it a night. But, I thought about it and decided that maybe they didn’t know and if everyone was silent, they would lose business and people would have bad experiences. So, I called and spoke to David, who identified himself as the manager on duty. I told him we had gotten pizza and that I just wanted to give him some feedback. He was very nice, polite and pleasant. I liked him. Until. Until he said that he had pulled up my order and that there were 6 toppings on one pizza and 9 toppings on the other pizza and so with so many toppings, it’s hard for them to know how long to cook the pizzas. I thought about that a second and asked, «so it’s my fault for ordering too many toppings»? He said no and then explained again that with that many toppings it’s too hard to judge how long to cook the pizzas. I told him then it should say on the website(I ordered online) that they don’t recommend more than however-many toppings. He explained the problem to me again and I told him Dominos can cook a crispy pizza crust perfectly – and do a pretty good hand tossed, too. I said maybe I should call them and find out how to do it and call him back and tell him. I mean, how ridiculous! I asked for nothing comped, nothing like that. I was just giving the feedback and ended up being a bit flip with him and sitting here typing this because I’m mad instead of sleeping. With delivery and tip, I paid $ 30 for food that was barely eaten and will probably be thrown away in a few days. It’ll dry out in the refrigerator, so maybe I can have it crispy after all. What idiocy. I told him the Unilocal review would be up in about an hour, so «Hi, David!» and I contacted corporate, too.