Molly Maid of SE Davidson & Rutherford Counties

To say that I was disappointed in my Molly Maids service today is a severe understatement. Though the girls were nice and friendly, I felt they were inadequately trained. None of my surfaces (shelves, night stands, etc.) were wiped down, I found pieces of litter on the floor, and the bed was not made. Since I am moving, one of my bedrooms had no furniture in it other than a lamp. This lamp was not even moved out of the way to vacuum the corner it was in. The greatest atrocity was how they cleaned the ceiling fan that was directly over the mattress I am sleeping on. TONS of dust fell all over my bed, which was left there for me to clean and wash. When booking the appointment, I asked that the ashes of my fireplace be swept out and was told this would not be a problem. The girls who cleaned the house said they couldn’t because it was a fire hazard. They did not even open a single closet, including the laundry closet or the hot water heater closet.
When I called to explain my situation, I was given half of my money back; I still paid $ 80, which I feel is absurd. Can you imagine paying $ 160 for this service? They offered to send someone else out to fix the job, however I declined. Please do not consider giving Molly Maids your business for a moving clean. I only hope that my experience saves someone else the trouble. Cleaning up after the cleaners is a frustrating process.

They do a great job. I’ve been a customer for over two years after a bad experience with another company. Molly Maid of Rutherford as been great. They are always on time and reliable and accommodating. Sometimes we like the ladies to focus on different parts of the house, they always do and things run very smooth. Great group of folks.