Hh Gregg

I absolutely LOVE this place! My fear is that they’ll end up closing 1 day because they never seem that busy. However, they have some GREAT deals! I mean GREAT! They’ve even worked out deals for me that weren’t even a part of a promotion they had going on. I recommend this place to everybody!
Do not sleep on h.h. gregg!!!

THE absolute worst service ever. if the sale on the appliance had not been great, I do not know how this location could stay open long-​term. the sales people nowhere to be found and cashiers with absolutely no knowledge of the products or services. there is no differentiator here. never again for me. amazon could have lightened this experience for me… lesson learned.

Horrible waste of time — next time going to appliancesmart; learned my lesson for trying.

It may not be fair to review a business on how they handled Black Friday.
However, I’m under the impression that how you handle business during out of the ordinary times gives a good idea of how your normal day to day operations will be handled.
We went in for some Android tablet that was $ 70. I was shocked when we got there two hours after the store opened and they still had 3 of such tablet, so the guy behind the counter handed it to us.
Asked no questions, and when we tried to inquire about the item, acted as if he couldn’t be bother with describing specs and features to us. Normally, we would have done the research before going in, but their ad was no-​descript, didn’t list brand name or specs, just that it was a 7″ Android tablet and the cost. He was happy to advise that if we were paying cash, we we needed to get in line with the green balloons, and if we were paying with debit or credit, to get in line with the silver balloon.
No, «is there anything else you need» or «can I assist you with anything else» types of questions.
Since there were two of us, each of us took a line (cash and credit) since there was easily 100 people in each line (there were 2 cash lines and only one credit/​debit line). I took the credit/​debit line and my daughter stood in the cash line. I’m thinking of course the credit/​debit line is going to move faster, since its all about swiping and getting the item put in a bag.
After about 20 minutes, the daughter called on my cell and asked me if my line had moved. It hadn’t. In addition, the guy that was in front of me allowed four other people to jump in front of us. When I said something to him about it, he said, he only gets upset if people are messing with his money and he didn’t care that those people had jumped us in line, because he was standing online for someone else anyways.
It was a small blessing when the daughter said, she didn’t have to have the tablet and we could leave. As we went to drop the tablet back off at the desk, there were two people standing there asking if they had anymore… a different clerk was telling them that they didn’t. I replied… well, you do now, handed it to the clerk so he could square it with the two people still standing there and happily left the store.
Not prepared for Black Friday. How? You have an entire year to plan for it.