Craig’s Automotive

Completely incompetent staff, and owner Craig is rude and doesn’t take ownership for his or his staffs mistakes. His wife is the only high point at the shop. She at least seems to care. Brought my car there years back for some brake and exhaust work. The brakes were fine, but after a month some of the welds on the exhaust began to break, and one of the hangers broke loose. I brought the car back for a quick repair given that my first stop was enjoyable. I dropped the car off and stated the problem to Craig’s wife and spoke to Craig on the phone. A few hours later I receive a call, assuming my car is done, only to be cussed out on the phone and being accused of slandering his business. He said to come pick up my sh*t and don’t come back. He did not fix the work, nor acknowledge my presence when I arrived so I knew it wasn’t a «mistake» he didn’t want to repair work his staff messed up. Keep in mind at the time I was 20 years old (now 28) and didn’t have the means to fix this myself but knew enough about mechanics to know the welds weren’t properly done. Thank god for my grandparents having a friend that fixed it free of charge because I was quoted $ 70 at another place for the repairs, which was money I didn’t have at the time being a full time student at LSU. Buyer beware, do not give this guy your business. He’s great with new customers, but once you’re out the door, you’re out of sight and out of mind. Don’t expect them to fix anything they mess up. It should be noted I never slandered his business and was satisfied till that day. Well given the evolution of technology here is your «slander» hope you like it Craig, you don’t deserve to be in business.