Best Value Inn & Suites

Do Not Stay Here!!! We arrived to town about 9PM with a family member having surgery at a local hospital. We were tired and got a ride to the hotel closest to the hospital. HUGE MISTAKE!!! The woman checking us in was nice, have us a first floor room, said it was Non Smoking.
The room was Filthy, smelled terrible of smoke and something else, there was mold growing in the AC unit, the bathroom was just awful, no soap, no shampoo, torn towels. I couldn’t even get a shower. The toilet barely flushed, you had to hold the handle down to get it to flush. The carpet was torn and dirty. I did consider calling the desk, but with the condition of the room I was in, I didn’t think any others would be better. Oh and the phone didn’t work.
We climbed into bed and noticed that the sheets on both beds were torn, they appeared clean (please go let them have been clean) but they were stained with holes in them.
When we checked out the next morning I mentioned our problems and the «manager on duty» Baku Patel didn’t care. Asked why I didn’t switch rooms. The answer to that is that I realized that there were no better rooms, and the phone didn’t work. I would have had to walk to the office in the dark with my 2 girls. I was just happy to get the heck out of there and left it at that.
I realized the next day that my daughter had left her flip flop at the hotel, so I called to ask. After having to call back an hour later I was told that my daughters shoe was thrown away because it was «torn and dirty». I asked Baku Patel if I could speak to his boss, and he was instantly promoted from shift manager, to manager to district manager and by the end of our conversation part owner in the hotel.
I would have left but I was stranded with no car after traveling all day. Please don’t stay at this disgusting hotel. I have traveled extensively and have NEVER seen a more nasty hotel.