The Residences At Slatersville Mill

This is a lovely, restored mill property. My apartment in the Spinning Mill is lovely– with high ceilings and thick walls. I couldn’t be happier with my apartment itself.
That said, let’s talk about the rest. The amenities? What a joke. There’s an upfront amenities fee, yet absolutely no information on how to utilize things like the movie room. The gym is actually pretty nice– if only the three key fobs I’ve been given (or paid for!) worked.
The pool is tiny and shallow. There aren’t enough chairs and clearly no pool cleaning happens. It would be a great idea to institute ‘adult only’ times or sections. It’s quite unpleasant to be subjected to obnoxious unsupervised children. Other amenities also leave much to be desired.
The grounds are unkempt and full of dog waste and litter. Nicole, the so-​called property manager, never leaves her office and has no idea of the state of the property. The trash area is overflowing with a large collection of discarded furniture behind the dumpsters. Many doors don’t close or lock and walkways are uneven and unsafe.
Ironically, this property bills itself as ‘luxury’. It’s certainly not evident where the luxury is– it’s not in how residents are treated and it’s not apparent in the condition of the common areas or amenities. While some of the office and maintenance staff are quite pleasant and helpful, the property manager (Nicole) seems to think us silly residents are a waste of her time.
Nicole doesn’t seem to leave her office to actually observe the state of the property things like overflowing trash, dog waste, non working elevators, dead mice in hallways, and filthy common areas seem to have escaped her notice. Hard to see this stuff when you don’t leave your office, huh Nicole?
Even worse than the state of the common areas and grounds? Nicole’s attitude and demeanor. She doesn’t seem to understand that we pay above market rate and perhaps deserve, at the very least, polite service. She regularly treats residents as an imposition. I’m in disbelief that the owners and upper management allow her to behave in such an unprofessional manner.
The apartment itself is lovely. The Spinning and Center Mill buildings are said to be quieter than the weave mill. The grounds are appalling and the property manager worse. Unfortunately, there’s not much competition in this area– so you’re pretty much out of luck. This property could be amazing. It’s really a waste that they have a rude, incompetent witch for a property manager.

The website portrayed these as luxury lofts. I’ve lived here since October and found them to be almost unlivable. Everyone has dogs here and the grounds are covered in dog feces. I have a very small dog who I always clean up after. Also the way the loft’s heating system is designed blows the heated air from the high ceilings, making it unbearably hot in the small loft bedroom upstairs and frigidly cold downstairs in the living area. The amenities that are advertised are rarely available. I rented the Cinema room once and was unable to use because the equipment was either not functioning or I was doing it wrong. There were no instructions and when I asked a maintenance man for assistance he stated that he had no idea how to operate the equipment. Also The exterior doors that are supposed to remain locked at all times for security purposes are very frequently unlocked or the latches are broken. The manager of the apartments seems completely unconcerned about any complaint that a tenant may have. And if you do complain about anything you are then harassed by said manager. I was told by this woman that pictures were being taken of my children taking our dog out and she was not on a leash. She tried to charge me a 50 $ fee for this infraction which I refused to pay. My dog weighs 7 pounds and we carry her when we take her out, but I now make sure I have her on a leash when she is outside the apartment. The manager is unfriendly and very confrontational. All in all, these lofts are very uncomfortable, I’m miserable here and am actively looking for another place to rent. Don’t believe the websites claims! All in all this has been a horrible experience.

RUN! Just. Run. PLEASE READ! If you are thinking «this looks like such a nice, easy going place», reconsider, and keep looking. That’s what I used to think, and oh my gosh I am so glad my lease is up and I can just get the hell out of this place. Anything you think is nice about this the residences, all goes downhill after four months. I made the mistake of signing twice with them, thinking things would get better, and oh my god i was so wrong. Their rents are always going up and up with notging much in return. The woman, Nicole, in the office just loves to belittle the residents and talk down to everyone and act like she is doing you a favor for even speaking to you. In the year and a half that she has been in the office, at least ten people have quit. I knew three of the staff members who were just wonderful, and they just couldnt stand her anymore. They kept almost $ 300 of my first deposit because they said I didn’t vaccume (which I did) and the toilet seat was dirty. For the second apartment I had to give a $ 500 deposit, a $ 300 non-​refundable pet fee, and a $ 150 (now a $ 175) «amenity fee» to use all the accommodations that the mill boasts about whenever I want. Halfway through the year they starting asking for $ 100 deposit per room (lounge or media) if you were reserving them «just in case» something got damaged, even though I paid to use them freely throughout the year. Then in 2016 they just started changed the fob code so you HAD to ask to go in and leave a deposit. My fiancé fixed a pocket on the pool table because it was always broken, and they yelled at him saying he wasn’t allowed to do that. The media was ALWAYS inaccessible (even though I paid the amenity fee) and if they weren’t in the office that day, you were shit out of luck if you wanted to get in there. I saw an EGG splattered on the carpet left there for a week before anyone cleaned it, but the mill will fine you if you put you garbage bin out on the wrong day (even though you pay a monthly fee for that too). THEY LET SOMEONE INTO OUR APARTMENT. First we told them to call us before they let maintanence in so we could be home because we have a dog, then they just went in anyway (this happens to many residents). And a BIG issue, they let people into our apartment that wanted to STEAL from us into our apartment, no questions asked. Luckily my fiancé was home to get them out, but the told they office they were our pet sitter without a key, and without calling us to check, they just let them in. The «locked» exterior doors are also never locked. I never felt safe there again. They always yelled at us for our off leash dogs (well behaved, trained, under strict voice command) when we played on a piece of land that they didn’t even own, when the dog law in N Smithfield is your dog must be on leash OR under strict voice control and you must pick up after them. When I moved into my second apartment, the carpet already had stains, but they wouldn’t replace it. But when they did a walk through of my apartment (as I was trying to move in to a smaller apartment because there rent was going up AGAIN) Nicole made snarky comments about the vaccuming, and said they would have to replace the carpet because it was too dirty, when they didn’t even try to clean it. She tried to give us a $ 1300 bill for the carpet, including paying for padding which we didn’t have under OUR carpets at the time (maintanence guy told us so), but said «we would have to put it in anyways, and it’s only a $ 200 difference». They tried to make us pay for all of that AFTER our deposit. Even though our deposit, pet deposit and 12 months of extra pet rent ($ 500+$ 300+$ 600) is $ 1400, which is plenty for the carpet. But they said if we didn’t want to pay for it then they wouldn’t approve our transfer to a different apartment. So we hauled ass to look for a different apartment so we could get the hell out of that place. We hated it there so much that we settled for woonsocket, just so we didn’t have to sign with them again. Now I’m playing less than a one bedroom there, for a small family home w a garage and a big yard. In the month that we moved I saw at least 5 different residents moving out all saying the same thing, the just couldn’t stand it anymore! All of my friends from there are looking for different apartments as well because they want OUT. Just keep looking, don’t settle for the Residences at Slatersville Mill. Run far away, and don’t look back.

Worst place I ever lived! This place is poorly built and you will suffer because of it. There is no instillation and everyone can hear everyone.

Hmm… What do I think of Slatersville Mill… I am going to try to keep this short and sweet as I could go on for hours complaining.
This place is a glorified dormitory. Honestly living in an apartment there was far less enjoyable than living in 100 year old dorm rooms in college.
I would like to start with a few good things about the place:
–pool for the warmer months
–small gym was convenient
–trash service is cool (even though they charge you for it)
–indoors were clean
Now for the list of cons:
–Thin walls– I woke up every morning to the people who lived on the floor above me. To give you an idea of how thin, not only did their walking wake me up but I actually thought that their phone vibrating was mine, and spent 15 minutes trying to find my vibrating phone while it was theirs on the floor above me.
–They allow pets, which is fine because I love animals, but when you go for a walk in the grass and every time end up with dog poop on your shoes it becomes frustrating.
Forget about a picnic! LOL
–People are allowed to smoke in their own apartments. Now that is great for people who smoke, but I don’t smoke and the people in the apartment next to me did. The smell of their smoke seeped through the walls and made our apartment smell like smoke too. GROSS.
–The locks on the doors must have been very cheap because so many times I struggled to unlock the door.
–The staff is rude, sloppy, and unprofessional.
–One time only was I locked out of my apartment, and after calling multiple times, it took more than 2 hours for the maintenance man to come and open it.
And to top it all off, these people will do ABSOLUTELY anything to keep your deposit. They are fueled by desperation. They claim to be under new management but this «new management» has been there for three years, and this place is still a sinking ship.
This place gets 2 stars because it wasn’t bug infested and the actually living space was clean. The way it made me feel gets zero stars, and many other tenants have agreed.

Luxury living at its worst!!! Not worth the money, or headaches you will get from this place

This is a great option for small families — single couples; with or without pets. There’s a variety of sizes and prices for living space. Lofts are spacious for single couples or singles with good use for office space. (Many of these have high ceilings and rustic finishings as part of the buildings)
The office will do package acceptance along with email notifications for arrivals. Mail is in a lovely room with keys for specified boxes (if usps — the post office is only a minute up the hill! With amazing service).
Amenities include a nice clean pool area /​gated and with code access — the bathrooms are clean and easily accessible for pool users. Seating and lounge areas also available. Movie room with theater seating, lounge room with pool and games /​also has a TV and bar area.
There’s many areas to have group gatherings! And who can beat living by a river?! Love all the high ceilings and comfort of valet garbage service! Can’t complain!

My husband and I have been here since the end of October. This apartment complex is okay. It does look nice on the outside, but I have had so many problems with maintenance it kind of ruins the whole vibe. The person at the front desk seems really busy which is understandable but it does seem like she hasn’t got the time or patience to talk to you when you have an issue. I have really mixed feelings about this apartment so here is a list of Pros and Cons for my experience:
Pros:
There’s an outdoor pool open in warmer months, modest gym, a movie theater you can use, as well as a kind of rec room.
The area is really nice. Up the hill there are a couple businesses you can walk to and a library.
The units have He washers and dryers
The kitchen is modern
You only pay for electricity and trash collection
Fairly prompt and courteous maintenance crew
Cons
This apartment is handicapped accessible which means there is no under sink storage in the kitchen or bathroom.
This is very little storage in the apartment. One small entry closet and one small walk in closet that looks big until you put anything in it.
Paper thin walls. I can hear my neighbors upstairs walking around in their high heels and yelling at their kids and I’m sure they can hear me watching tv because of the ridiculously loud furnace that causes me to turn my volume up to around 50.
We live by an apartment entry door so every time it opens and closes, it literally sounds like someone is walking into our apartment and when the door slams shut it shakes the things on our bathroom counter like we’ve experienced a ground tremor.
Maintenance issues out the wazoo.
Bad insulation. The apt is either really hot or really cold.
Seriously, no storage. We have to make/​bring our own means of storing things. Actually the previous owner of our apartment put up a shelf above the toilet but when I put things up there for the first time, it fell off. I really could have been very seriously injured if I were in there when it happened. Thankfully, maintenance came in and put it up better.

I currently live here and I have to say, overall it’s not bad. I’m giving 4 stars because maintenance requests are handled pretty promptly (super important) and the front desk is quite responsive and helpful. All of my issues are taken care of within 2 business days (usually one).
Recently: The snow removal has been amazingly quick and they have been so on top of it. That says a lot for the worst winter we’ve had in over a decade.
Although the pricing for each unit is seemingly a bit too expensive for the nearly rural area (and was $ 250 higher than the website stated which was frustrating), the school system is top-​notch and truly that was one of the most important factors for me out of the town we were choosing to live in.
Parking can be challenging at night and storage is extremely sparse (no on-​site storage available which would be a huge plus if they added it!) but all around, it’s a safe and rather quiet area.
I enjoy the fact that there’s a nice lounge area, a basketball court and movie theater available for use. The pool is nice although only 4 feet deep and is salt water which is not ideal for adults. Nearly everyone who I’ve met that lives there is kind and helpful. All in all, I enjoy living here and really appreciate the history associated with the old mill.

Not the best for the price we pay… Love our apt but have had manyyyyyy problems!!!