Windy City Concrete Design

Absolutely the worst contractor I have ever used. Put pictures of my basement on his site that he never finished correctly! He doesn’t return calls or show up to appointments that he schedules. We nicked named him Pigpen, which is an understatement. It took me 3 hours to clean up my stairs and garage after he left the first time. DO NOT HIRE RICK TO DO ANYTHING. We are now paying another contractor to fix what he couldn’t /​wouldn’t.Feel free to contact me for more details. I can hook you up with someone who actually cares.

Whatever you do, do NOT hire Ricky Thomas/​Windy City Concrete Design to handle any of your concrete flooring needs. He came into our house promising polished cement floors in our basement. When he finally left, with the job unfinished, he left our home in disarray. Our basement walls needed to be re-​sanded and painted. Our floor leading in and out of the house are covered in solution from spillage and carelessness. Our driveway and walkway need to be cleaned and they are horribly stained by Mr. Thomas and his absolute disregard for keeping the other areas clean. In the end, he refused to deliver what he had contracted to and now will not answer or return calls. He also is aware of negative reviews and is attempting to filter and have them removed as to not count against his rating average.
Ricky Thomas and his wife are scamming unsuspecting customers out of good money and ruining your house in the process. Think twice before hiring Windy City Concrete. You will regret it and you will not get your money back.

Natalie and Rick of Windy CIty Concrete Design (WCCD) are very personable. They present themselves in a straightforward manner and without any confusing industry jargon or hidden agenda. Although the initial scope of the job was expanded midway through the project WCCD adjusted the bill accordingly to reflect material costs without imposing any bogus change order fees.
The job was completed in a timely manner. In fact, rather than rushing through to completion an extra day of attention was given during the unusually hot summer weather to allow for proper curing of concrete. The work site was maintained and the only remnants of WCCD’s presence was a spectacular walkway leading to the front door. The entire concept of concrete staining and design is new to me but the end result was so unique that WCCD was hired to do the garage next.
Always skeptical of new business’ and ventures, Natalie and Rick proved to be courteous and honest. Their attention to customer satisfaction is their foundation (no pun intended) to building a reputable business.

We used Windy City Concrete for out basement floor which was cracked and pitted over the years. Rick gave us several different ideas and from them my husband and I picked out this stone look in earth tones. It may have taken longer than Rick original said, but it was well worth the extra time.

We were looking for a new, distinctive look for our West Loop restaurant. Windy City Concrete turned our floor into a showplace. They so understood every single one of our concerns. Our customers can’t say enough about the look & design. Three of our customers have brought their spouses to see the magnificent work Rick has done and asked him for an estimate in their homes or businesses. Even our architect wanted his card for several large projects he is working on. Rick was always there for us and took all time needed to make the floor PERFECT.
Hats off to Windy City Concrete, their staff & their beautiful, perfect work!

One star is too high for Ricky Thomas and his wife, Natalie! Do NOT hire this company. I hired Rick Thomas to refinish my basement concrete floor. He destroyed my basement! I will now have to pay someone thousands of dollars to take out the «work» he did. There is dirt, gravel, pieces of concrete, LEAVES (yes, leaves) embedded in the «finish.» My previously smooth concrete floors are no longer smooth. In addition to all the crap, ridges and hills were created. He wore golf shoe while was applying the epoxy on the floor and left divots all over the place. He told a contractor friend of mine that it was a defect in the product. He told him the epoxy was to be self-​leveling and it didn’t level. Ding dong, you’re supposed to smooth it out! Nothing, but a bunch of garbage. This man has no clue what he is doing. The color looks like it was just slapped on, because it was! Save yourself the grief and thousands of dollars and stay away from Rick Thomas and Windy City Concrete Design!!! In front of witnesses, he promised to refund all of my money. He doesn’t answer his phone nor return my calls. He claims he is willing to fix it, but doesn’t answer phone calls, refuses certified letters and ultimately, does not have the ability to fix the disaster he created. In front of witnesses (one of which is an attorney), he promised to refund all of my money, he did NOT. If this has happened to you too, file a complaint with the attorney general’s office. I’ve already heard from 3 different people that the exact same thing happened to me. If you would like to see pictures, I will be more than happy to provide them.