Walmart Supercenter

Just cause it Walmart my expectations are not very high. Is that wrong?
This is just another store in the sea of Walmarts. It’s a convenient place to get whatever you need if you happen to pass one by. Certainly not a destination store.
I just needed a head of broccoli today. They had it. I’m happy. Thanks Walmart!

The employees at this location are disgusting, you walk in and the supposed greeters don’t greet, they are talking amongst themselves using the foulest of language! How do some of these associate have jobs??? When you’re looking for a certain item they have NO IDEA what aisle it’s in so they point you in the wrong direction just to shoo you away! Done! The one is Niles is 100X better!

How do you fail at something so simple. How do you not know your own policy. I learned something new and I tried to utilize it. I knew of some on sale items at some local competitors (food 4 less, Aldi, walgreens, etc) I informed the cashier of the 4 items I wanted to price match; she told me I needed to have the paper. Makes sense, however, and I quote from the policy online at Walmart.
«Price Match at a Walmart store:
It is the store’s responsibility to obtain the local competitor ads
Our customers must inform the associate of the price and retailer (local and online)»
But I was told otherwise. Why waste my time and money. Shame on the leadership which seems to be a lack there of for not training their employees appropriately.

I wish I could give this store zero stars. Cashiers are so lazy especially Karmn, someone please buy her two shots of espresso so she can wake up and speed up. Other than that the store is ok, but employees are so lazy. Maybe I should just go back to Target where everything is better.

What a horrible experience we had. The Wednesday before Good Friday I placed an order for 100 pieces of fried chicken. I spoke with a very snippy woman in the deli. I was worried about the order, so on Good Friday I called to confirm the order. At that point everything was fine. On Sunday my husband arrived at the deli and was told there was no order. He was shocked and said «oh really, well what’s that over there being held up with a magnet holder». It was our order. The man behind the counter apologized and said they could have it ready asap. Really, 100 pieces of fried chicken ready in less than 25 minutes. Well, my husband got the chicken eventually, we got home and sat down to eat with our family of 19. The chicken was horrible. The crunchy part was so crunchy most was inedible. The chicken itself was dried and disgusting. I called and spoke with a gentleman I was told was a deli manager. Turns out, whomever I spoke with wasn’t a manager at all. After having to place another call, finally got ahold of an actual manager and explained how they successfully managed to ruin our Easter dinner. Althought they are willing to refund the $ 75 the entire cost of the chicken, I felt it necessary to let others know how unreliable this Walmart’s deli is. Pathetic to think that my husband could find the order and their employees could not.

Curse you, Walmart.
Do NOT use the ship to store feature at Walmart — it’s a total scam.
I found a calculator on Walmart’s website that was $ 10 cheaper than on Amazon. I hesitated, because, Walmart. But rest assured, the website told me — it’s available for in store pick-​up TODAY.
So I purchase this $ 120 calculator and eagerly await my «your item is ready for pick-​up» email. 24 hours later, still nada.
So I call Walmart, and that was 18 minutes ago, and I’m still on hold by the way, and eventually their manager admits to me that «just because the online system says it’s available in-​store, doesn’t mean it is.»
@#$% you, Walmart, that is some shady business practice right there. I’m off to make a complaint to the Better Business Bureau. It is so unethical to tell customers you have something — thereby ensuring they don’t buy it from Amazon or another competitor — when you know full well that you don’t.
So even apart from that issue of unethical business practices, I’m still left without a calculator. If I’d ordered it from Amazon yesterday, it would have arrived by tomorrow. As it is, Walmart can’t even tell me if they’ll ever have it in stock — in fact the response of the department was «we just cancel orders when we don’t have them… no, I don’t know when yours would have been canceled.» I could have been waiting all week for this company to come clean that they don’t have it.

Worst experience to date. I ordered an item online. Received an email «it’s ready for pickup». Awesome! I get here and find out the item has been here for 7 days and RETURNED. How’s that possible when I just received notification it was ready to be picked up! Unbelievable.
Update: Manager never came, I had to walk over to her. She wouldn’t speak to me, only spoke to the sales associate and told her to look to see if it was still in storage. This experience just keeps getting better!

Thankfully this location has self check out because the cashiers are so slow. I only shop here because it’s the cheapest place to get groceries. I used to get all of my groceries here, but now I only get my frozen and prepackaged /​boxed things here. The rest I get at Marianos.
I wish walmart had a larger selection when it comes to antibiotic and hormone free meat. Almost everything here is very inconsistent. If you buy a certain brand one day, don’t expect it next week because they might not have it. The chip aisle is always a huge mess and the beauty aisles are nasty. Nailpolish everywhere and not where it should be, makeup scattered all over. A lot of stuff is open and used or parts missing. I don’t even bother looking through the produce section anymore because the potatoes are sprouting, the zucchinis are all soft and ruined, the apples are bruised and the oranges aren’t ripe.
I don’t have high expectations for walmart in general, but I feel like some of these things are very basic and easy problems that can be solved. Just keep the place clean and take rotting food off of the shelves.

It’s rare that you have a positive experience at @Walmart after 11PM!
When there were only three cashiers and many more customers waiting in line, the guy behind me in line walked over to a very polite female African-​American Associate. He mentioned the need for more cashiers & she immediately grabbed both of us and ran over to the next register, where she checked us out. She was friendly and polite, even though it was late and everyone else was visibly tired. I want to thank her for STEPPING UP and GOING THE EXTRA MILE.
GREAT CUSTOMER SERVICE!
I need to find my receipt, so I can compliment her by name!
–Carly
*Would still like to see larger selection of clothing for men, women & children here!

It is what a part of HELL must be like. Cheap junk everywhere. Obese uninterested employees walking around loudly yawning or talking LOUDLY to each other. So many employees doing so very little. It’s an exercise in tedium. Is this place some sort of diabetic obese employee slow moving science study? Just glance into the «Service Center». Do it. Lots of plus sized people yucking it up as one frowning employee FINALLY decides to SLOWLY help one of the multitude waiting. Sam Walton would fire this unmotivated staff and lousy management and burn this Walmart to the ground! It’s on it’s way to being a Kmart and Venture if it continues as is. Ugh.

Please don’t go there for Tires rotation and balance. Absolutely the worst service. Went there twice and they messed up my tires’ balance. My car started shaking. They told me there might be some mechanical problems! I went to Discount Tire afterwards and they fixed it. They told me the tires were way out of balance (after going twice to walmart)
I gave 2 stars because walmart gave me a refund. For the service it’s zero star

A few weeks ago I ran into this Walmart to grab a few quick groceries and was helped by Curtis. Not only was he helpful and friendly, but he also was exceptionally knowledgeable on his Walmart history and Chicago info. He mentioned he works at this store as his second job, which I found especially impressive that he took that much time to learn about a second job and really learn about Walmart as a company and not just the job he has a few times a week. Curtis is a model employee and all Walmart staff should aspire to be like him.

Nothing really stands-​out from this Wally World, amongst the many that I have been in (yes, I’m cheap and po’). I remember back in the day… this was the first Walmart that opened «within the city» of Chicago and people were going gaga about it. Thankfully, the crowds are not as crazy as it was back then.
Overall, nice Walmart that has all the that you need, and a very centralized location (minutes from the «Village Crossing» shopping mall)

Never going back there again. All of the employees are very rude. My mom and I came in to order a cake. We decided to cancel the order. The ladies were very rude and made asking questions very complicated. I myself work at retail so I know how things are supposed to be. Horrible place, DO NOT ENTER.

I go here often for their lemon pepper rotisserie chicken, fruits and refills for mineral water gallons… Service is OK and place is pretty organized on the occasions I’ve visited

This place is the absolute worst. Disorganized. Trashy. The customer service is beyond deplorable. One older Asian woman who was working as a cashier was completely rude and seemed agitated to serve people. So we skipped her line and went to the self checkout to meet an even more incredible rude elderly women who basically snapped at my son when we asked her to bypass the system because of a glitch and she acted as if we did something to the scanner. No, ma’am. We didn’t. 2 of the 6 scanners were out of order and it seemed as if the other 3 kept messing up.
Go to Target. I’ll gladly pay the slightly higher markup to not have to deal with incompetence and rudeness.

Some folks love to b*tch about anything! …
I can only give credit where credit is due!!!
I wish all Walmarts were as clean, well stocked and beautiful as this particular store is!
This location is a class act Wal-​Mart.

Being a newer Walmart, I’d say this one is definitely clean and more organized compared to other locations. The front of store associate did kindly greet us, but when it was time to check out the cashier didn’t even notice we were standing there (doesn’t help when the cashier’s back is facing the register and is too busy talking to others). However the cashier did apologize after realizing we left for another cashier who recognized our need to be checked out.
The sales associates/​cashiers/​customer service just needs more training and to refocus on professionalism. The parking lot is much better than the other Walmart west on Touhy because it has much wider spaces. Because this Walmart is 24 hours, it is a good place to find anything you may quickly need even if it’s 3am.

I’m updating this to lower my rating in regard to the decline in customer service. When I first started shopping here, the workers would greet you throughout the aisles, ask if you need help, and were friendly at checkout. I guess the honeymoon period has worn off and/​or they have a serious lack of management.
There have been times when I’m standing in line and the cashier that is ringing me and other employees are having conversations with each other. And I mean personal conversations… Like about smoking weed with each other and how they don’t «f**k with» this person or that person. I heard a conversation in the aisles where they suspected a co-​worker of having an illicit relationship with their mother. I’ve heard them saying on multiple occasions «Can I go on my break because these customers are getting on my nerves» or the like. Asked a cashier if she was open, got the response of «Ugh, Yeah…» There are a couple (literally like 2 I can think of) of cashiers that are generally polite but the majority are not.
The customer service desk, Lord, the Customer. Service. DESK… They will barely listen to what you need to accomplish because they’re too busy talking to each other and then when they don’t know what they’re doing, they act like you didn’t explain it to them correctly. No, you weren’t listening… They have zero critical thinking skills. If things don’t go exactly as predicted, it’s like they shut down and don’t know what to do; at which point they either call to another associate and wait for them to come figure it out or expect you, the customer, to figure out a solution. How am I supposed to tell YOU what to do?
I worked customer service in the past and it just burns me when people work in customer service without an ounce of service skills. Use the Golden Rule people! If the shoe was on the other foot, would you be okay with getting service like this? Then why would you do it to someone else?

I was hoping to seek adventure.
Wound up at Walmart Instead!
Welcome to my Life.
So, today I decided to venture out to check out this fairly new Walmart
SuperCenter, and even though I got on the wrong bus and had to walk
like a zillion miles I actually found some pretty great/​cool stuff here.
Now, the Interior of this store is very warehouse like, and it’s kind of dim
inside as are most Walmart Stores so this was no Biggie!
And, upon entering I was greeted by the store greeter, who was a nice/​
pleasant enough type of guy, however, I am deducting points from
him because I asked him Why the RedBox Machine was not in Operation/​
Working and he looked at me like a deer caught in the headlights with
a Dum Dum Face, so no props for him!
But, I found some great deals today, like I needed a new set of earplugs
for my I-​Pod because my Maine Coon Cat Trouble bit through the cord
on my other pair, For the Record, Trouble has been earning his name
alot lately…

And, they had 6 packs of Snapple Teas for $ 3.98, the lowest I’ve seen yet!
Great Prices on Cat Food and Treats too!
And, of course they have the whole Market Place Area, Deli, Bakery,
Etc,
Okay, but here’s where I was pretty impressed, they have a Hair Salon
and a Burger King inside as well!
And, this Burger King has a Coke Freestyle Machine, which I love!
So, you can multi-​task Big Time here, do some shopping, get your
hair, cut, trimmed whatever and go have a snack at Burger King!
I Love Multi-​Tasking, and I like this Walmart SuperCenter Enough too!
And, I Love my new Skull Candy EarBuds!
So, this is a fairly new Walmart SuperCenter with really nice employees/​
associates, you should pay them a visit!
A nice, new addition to the area, truly…