The UPS Store

Rich is an extremely helpful and knowledgeable employee.
Really helped makes things simple for me to receive my packages in an affordable way.
PO boxes are a little pricy though. But still. Great service.

200^th Review. I know, the UPS Store? I think this location in particular deserves my 200^th review because customer service has always been so friendly. It’s actually served with a genuine smile which seems rare in the service industry nowadays.
1) This place is nestled in downtown Skokie which has free 2 hour parking! (Looking at you, downtown Evanston!) There is plenty of street parking that is easily accessible near the store.
2) Employees: the employees I’ve encountered always have the most positive attitudes. This is such a dramatic difference in comparison to the USPS (where a judgmental postwoman verbally criticized my shipping choices and announced that I would «REGRET» the shipping option I picked in front of all the other customers) — and where the lines are longer than Disney. The employees at the Skokie UPS are knowledgeable but most importantly they are QUICK! I’m always in and out the door in 3 minutes or less!
3) I can’t speak for the Notary or printing services but I definitely need to check that out next time. Shipping has always been an amazing transaction– yes I’m complimenting shipping– and my orders have always been tracked and sent right away! In fact, the last time I returned something from an online order, I was refunded in less than 24 hours!
Ideal location and definitely the place I will return to for all my shipping and future printing needs! (Goodbye FedUP– I mean Fed Ex on Gross Point)!

I’ve been to plenty of UPS/​FedEx/​etc stores in the area, and I have to say this one is my absolute favorite. While they all offer the same services — they don’t offer the same customer service.
I always drop by in the morning and have had the pleasure of working a few times with Ray, a kind, friendly man that makes the experience like visiting an old friend. Ray is an older man, certainly past retirement age. I have to sheepishly admit that the first time I walked in (in a rush), I was frustrated as I was sixth in a line I thought would take 30 minutes, given that the only employee was a man I judged would be no use with computers.
I was wrong. It was almost as if Ray took all of us at once — or maybe it felt that way because I was out of there in 5 minutes. He was able to multitask and service multiple customers at once in a way that inconvenienced no one. He seemed like he genuinely wanted to be there and help, as opposed to the tech-​savvy late-​20s jerk (for lack of a better word) who doesn’t care if there’s 1 person in the line or 12, because he operates with the same indifference.
And I have to admit — I was wrong about Ray’s computer skills.
This type of customer service is rare these days. Though I’m not sure you’ll ever see this, thank you for humanizing the UPS experience, Ray. Your kindness always brightens my day. See you soon.

Great UPS store. I have been walking in for a few years now, and have always been greeted with a smile and great service. Thank you!

Nicest UPS store ever! Clean, bright, and well organized; the employees are very friendly and helpful. Covered parking is two store fronts west, under the upper units, or there is street parking. The clerks here will tell you the best price and method to get your packages where they need to be, and if you give them your email address they send you updates and delivery confirmation free of charge. What a treat to come here with holiday packages instead of waiting on line for an hour and dealing with the grumps at the post office! Unlike the post office, I walked out of this UPS Store with a smile on my face. Two thumbs up and a hug, guys.

This is one of the most helpful UPS stores I have ever used. We had 45 minutes at 6pm to sign notarize scan and copy transaction documents and send them out for next day delivery — all before the brown truck came for final pickup. Everything went smoothly and professionally — I would use these guys in a heartbeat again and again And I don’t live in Skokie!
PS free convenient parking just west of the store under the overhang — lifesaver when it’d snowing!

this place sucks! so hard to carry items in because there’s no parking, on top of construction… not worth it!

Love coming here. Great prices and nice people. I can get in and out and on with life. you can most times pull right in front and be out in just a few minutes. I like my experiences coming to this store.

I use this location for my shipping and packing needs and they are always polite, helpful and offer great solutions. Highly recommend!

I had some documents that needed to be signed and notarized. Past experience has told me that just because you do a search on the UPS Store site by notary services and find that it’s listed for a location, it may not be true. Either the notary isn’t always on site during business hours or there are, in fact, no notary services at all. So, heads up to call ahead to be sure.
Lucky for me, this location had a notary there fairly regularly and the building was easy to find. My documents were signed, notarized, and I was on my way in less than 10 minutes. The notary that assisted me was friendly and helpful.
I’ll stop in again if I’m in the area and need notary service again.