Bubbles & Bows Pet Salon

I took my dog here numerous times. I was pleased with the service and price until last week. I dropped my dog off at 8:15 in the morning and didn’t get him back until 3:30 that afternoon, just for a bath and brush. When I picked him up his nose was raw from trying to get out the kennel I’m assuming. Then I notice a day later they didn’t even clip his toe nails, grind them which I pay extra for and then shave his paw pads. He was there for over 7 hours. After seeing this not done I’m pretty sure they just put him in the bath and just let him kennel dry. He didn’t even look freshly brushed like usual. I called to tell them about it and the only thing they offered me was to let me bring him back in free of charge and they will perform the services. What I don’t think they understand is that is no favor to me. Number 1 it’s not free I already paid for it and number 2 I will be wasting more gas and time to take him. I asked for my money back and that’s what I get offered. I will not return to this grooming shop. Very very disappointed.

I’m updating my previous review… Do not come here. After I picked up my baby that day they wanted to charge me $ 24 for the bathing after it shows on the wall it is $ 18 and we only asked her to trim her two back paws. My mom took my baby again today and got charged $ 45!!! She called my stepdad and told him she would charge him $ 5 extra dollars for every minute he was late and if he didn’t show up by closing time they would charge them overnight boarding fees. And when she got home she noticed one of her eyes is shut closed and red… I don’t even want to think about what could have happened. I almost feel like suing you guys. Don’t go. I am very disappointed and can’t trust them with their inconsistent pricing. Save yourself the headache and go somewhere else.

They do not require shot records here which is a HUGE problem! I had them keep my dogs while we were away and also groom them and I could not believe the condition they were in when I got them back.
One had a gash on his head and scabs on his ear which I can only think he was bitten, not to mention he was infested with fleas and I treat both of my animals for fleas! Both of my animals are allergic to fleas, so it’s costing me an arm and a leg to get them back to normal. They both have huge puss-​filled welts from head to toe, and one is chewing both back legs raw. My other dog had a horrible limp when he got home, but luckily that is getting better.
The last thing is that neither were bathed! They were both dirty, but had perfume on, which was a lame attempt at hiding the fact that they were never washed.
I will NEVER trust these people again to keep my pets. Hey, it’s $ 10/​day for boarding your pet there and that should have been a huge red flag to me.
LESSON LEARNED!!!

Awesome pet salon. My little maltese is never nervous when I take her in for what I call «her spa day.» My maltese is 10 years old, and Ms. Phyllis and her incredible staff have been grooming my pet for 8 years.
I highly recommend Bubbles and Bows.