Rancho Corrales Apartment Homes

I didn’t think that when I moved in here I would be paying the price of a mortgage to live in a construction zone. Also the people that are hired for construction work have no regard and could give two sh**ts about the residents. They throw trash in the middle of the street blocking the road, Leave their cars parked intentionally blocking several parking spots designated for residents or blocking the road when they already have areas designated for them to park in.
Also it seems like every month they are adding new fees to our rent with no explanation as to why or what we are getting charged for. When we ask for something to get fixed everything just gets a band aid and ends up falling apart within the month anyways and that’s IF anyone ever comes to fix what you asked them to. If the residents ever have any issues and they bring it up to management the management give you some drawn out answer basically saying «We don’t care about you or your problem. We are just here to get paid and ignore everyone and everything»
And also don’t forget about the mold that they don’t want to get rid of instead they paint over it when one resident moves out and let the problem contiue when he next resident moves in.

I have been holding off on this review for months now, but after today I’m done. There is so many things wrong with this place I don’t even nowhere to begin. I guess I’ll start with the good, since there’s only really one thing, followed by the bad.
LOCATION: Pretty much the only good thing about this place. It’s generally quiet and people seem friendly for the most part.
APPLIANCES: They might as well be straight out of the 80s. From the washer & dryer to the refrigerator, you’d think with all of the money they make management would at least upgrade these. Nope. We’ve had issues with all 3 of ours and never once have they been fixed. Instead maintenance just likes to put Band-​Aids on things, which leads me to…
MAINTENANCE: Yikes. The bottom line is Alex doesn’t give a s – t. From undermining our problems to completely no showing me on appointments, or the time I came home to my bathroom in shambles and an unbearable toxic smell that drove me out of my apartment and forced me to get a hotel. The best part was there was no note or communication as to what would happen next. I had to spend an hour on the phone with SRG and got some guy who pretended to care, only to be told it was the weekend and he might not have an answer until Monday. So basically I’m just not supposed to use my bathroom for a weekend? Wouldn’t you think they’d comp us a few days of rent? Haha not here!
The bottom line here is no one really cares here. Once you’ve signed your lease they couldn’t care less, like another person said, people are here because it’s their job and a way to pay the bills. I feel like Karen in the leasing office is pretty powerless when it comes to all of this, so I suppose she is as generally helpful as she can be. Just know that you’re pretty much on your own once you get your keys, and you should expect to just accept the way it is.
The thing I find funniest about this place is they have no problem spending money to trim trees or do a half-​ass job repaving cracks & parking spots, but they won’t invest a dollar into modern appliances. If they would just do that I guarantee you there would be a lot less maintenance issues and residents would be a lot happier. Instead I feel ripped off every time I go to do laundry and it takes 2 cycles for my clothes to dry.
All in all, you’d think spending over $ 1600/​month for a 1 bedroom would get you a lot more than you do here. I’ve had 2 different friends find better places for less around here. I’d highly recommend looking at all of your options before moving in here. Otherwise just know that what you see on move in day is the best you’ll ever get, and it’s all downhill from there.

My last final review in regards to Sares Regis Rancho Corrales. The amount of respect given to your residents is disgusting. To you Rancho Corrales management this may seem like a job for you that you dread to come to everyday, but to us it’s our home. I am so sick to my stomach due to the stress I have been put through and what anxiety your staff has put me through. One should never feel unsafe or intimidated in their own home environment. I will forever hold this place in my heart due to all my wonderful memories of this being my son’s first home. He had his first birthday at the pool and took his first steps in our apartment. But I will always be haunted by the disrespect and harassment that occurred. The way that this company fixes maintenance issues that occur in the building is upsetting and I cant believe how unsafe an environment my family was exposed too. Between the leaks, electrical problems, and privacy issues I am concerned about the next family who rents. And lastly they seem to be raising the rent about $ 200 a month which in my opinion is not worth it.

Overall a great place to be. I was having problems with the plumbing in my building — the water kept backing up which made it so the toilet could not be used and in a 1 bedroom 1 bathroom apartment with 2 people living there, a working toilet is one of the few absolute necessities! Every time we had the problem I would put in a maintenance request and the maintenance crew would take care of it almost immediately. After the 3^rd time with the plumbing problem it was clear that there was some larger underlying problem and as soon as Alex and the maintenance crew found out about it they called a plumber and got to work! They even ordered me a newer, higher quality toilet to make sure everything was working right. They did all this extremely fast as well. I am very thankful for all the help and to everyone who was involved. I want to especially thank Karen for always being patient and on top of things– she was very crucial in helping to figure out the plumbing issue was more than I thought it was. I will be renewing my lease this May and am a little nervous because I have heard from multiple people that the rent will increase but if it’s not too much higher and is fair then it is absolutely worth it!

Have been living in this complex for almost two years now. The 2 stars are only for Jessica in the leasing office because she is sweet and the location of the complex. Other than that, the walls are thin, the garbage over flows daily, they don’t deposit rent until the middle of the month, and the parking is horrible. Not only does each spot have a lip so the bottom of your car scrapes, they have impromptu construction with horrible communication to the residents about what is going on. They stated parking instructions were posted by the mailbox. How is one to know if they aren’t supposed to park in a place when nothing is stated by the actual spot. Am I supposed to check the mailbox area for notes anytime I park in an unassigned spot? They are also supposed to give you a 24 hour warning before your car is towed and I came out to go to work and my car was gone. The manager told me they had knocked on my door that morning to warn me. Well that’s funny because that woman has no idea what apartment I live in. Frustrated I walked out and saw one of the other manager’s «super cool» mustang parked in a no parking area going on with his day and I’m left car-​less, late for work, and out $ 275. To make matters worse, my car was damaged during the towing process. But don’t you worry though my lawyer is on it :).

Hidden fees everywhere! Karen in the leasing office lies about what the payments actually would be. On multiple occasions we were told they cover water, sewage, and trash in the rent, come to get the lease and its separate! What’s even better is when confronted about the issue, she claims she would never tell anyone that and we’re misunderstood. When I ask the question, «Our rent would completely cover water, sewage, and trash?» And the response is «Yes, you would just need Edison.» I don’t think that’s a misunderstood situation. Happy not to be going into a contract with a company that seems to be very concerned with collecting money, and after reading these reviews it looks like I’m not the only one who feels this way!

We have lived here for a year and will be renewing our lease. Staff is very nice and have never had a problem with anything while we have been here. My only complaint is noisy upstairs neighbors, but they aren’t that bad. Parking also sucks sometimes, people like to take up 2 parking spaces when there isn’t enough to begin with. They also use the guest parking as a primary spot then leave their assigned covered spot open, which is beyond annoying. Karen in the office is wonderful and very accommodating. Rent didn’t increase that much at all when we renewed our lease. I would recommend this complex to anyone. It is very calm and you hardly see anyone. Everyone keeps to themselves and minds their own business, we have never worried about anything getting stolen off our patio or door step. A++

We have resided at Rancho Corrales for five years. The complex itself boasts lovely Spanish architecture and is built around shady courtyards. We especially enjoy the care that is taken to maintain the trees and grounds which enhances the aesthetics of our surroundings. We like that there are no interior hallways and only a few living units in each building. We also enjoy the pool and fitness room which are always clean.
The office staff is friendly and helpful, but the maintenance staff is superb! Luis and George do a great job whenever we have a problem and are efficient; they respond speedily when the office gives them a repair order!
All our neighbors seem to be nice folks and the complex itself is pleasant and quiet.
The singular negative is that the rent has increased $ 100 per month each time we renew our lease, which means we are now paying $ 500 more per month to live in the same apartment, with the same facilities as we had 5 years ago. There is no consideration for loyalty and we pay the same as every new tenant even though our carpeting, washing machine and other fixtures are now five years old and new tenants always benefit from fresh paint and new carpet! I understand that rents have increased everywhere in SoCal, but a little consideration for loyal tenants who always pay on time would be nice.

Cody at the office has excellent customer service and management skills. He should be running that office! He always helped us when there were any problems.

Not sure why my review was filtered as it was completely factual and I want to save potential leaser’s from the headache this place was. I have heard that the property Manager Alyssa has been fired since I left this complex which will honestly only benefit the facility. Good move.
Here’s my review:
This complex did provide the residence appreciation day as well as exceptionally fast responses to maintenance requests. They also installed an online system for rent payment and maintenance request which was very convenient.
However, those were about the only things they had going for them. Their grounds maintenance service starts the loud leaf blowers and lawn mowers first thing in the morning several days a week. They would also blow all the leaves straight into my balcony every single week. The pool was rarely heated as they claimed, the soda machine in the pool area just eats your money. The gym equipment was warn down & also intermittently working.
The front office staff are very pleasant; however I can not say the same for the manager. While I do not know her, during my brief interactions with her she was always very short and she came off rude and as if it was such a hassle to take a minute away from her day to help me.
My most disappointing experience with Rancho Corrales was upon moving out and only receiving $ 3 from my $ 750 deposit back. Upon move in I did the pre-​inspection with David, who no longer works there, and the carpet was in bad shape. He noted several stains in the carpet and told me that the carpet was on its last year and would be replaced after I move out. Low and behold they charged me close to $ 400 for replacing the carpet that was in awful condition when i moved in. They also charged me for blinds that were broken upon my move in.
Ultimately, the experience left me with a bad taste in my mouth for fairfield management company as a whole. I would not recommend this complex to people. You can get more for your money elsewhere and not be living in Simi Valley.