Carl’s Jr.

This is just not a good restaurant. Every time, my burger patties are hard, dark, and dry, as if they sat under a heat lamp for hours. I’m all for cultural diversity, but seriously, I just cannot understand the staff in the drive-​thru speaker. And that leads to random results when I’m handed my food.
What is kind of nice, is that the drive-​thru lane is long, curvy, and you can enjoy the floral scenery before and after you get your dry-​jerky patty burger. Seriously, I think they should turn their drive-​thru into a magical wonderland during Christmas time.

Ordered a burger & got a half a head of lettuce on top: no joke. A literal half head of lettuce.

I’ve been in the drive thru for 30 min and still haven’t been able to place my order, by far the slowest pace of working people in Simi avoid going to this one at all cost especially if you’re in a hurry this is not fast food a restraunt is faster than this, it’s unbelievable

This has got to be by far the slowest fast food joint in Simi Valley. What is the gestation period for a cow cuz I think I’ve actually waited that long in this drive thru line. I only give it so many stars cuz I like the cheese burgers. But for real maybe they should be looking to hire from somewhere other than slow poke ville.

Open 24 glorious hours a day, everyday! One of the few places in Simi that you can count on to fulfill your late night munchies :) Forget Del Taco, get over to Tapo Canyon and get yourself a Famous Burger!

Had what could’ve been an awful experience today at Carl’s Jr., but bless them, the general manager was there, and she turned things around! They screwed up my drive-​through order, and I got all the way home before realizing it. After driving all the way back, I was ready to ask them for a refund and a freshly made order, which the general manager gladly agreed to. On top of that, they apologized sincerely for the mistake and upgraded my fries! My only regret is that I didn’t catch the general manager’s name, which I would’ve liked to list here so I could praise her. In any case, great job today, guys! You made this a really positive experience!

OMG! Had the famous star and can see why it’s «famous»!!! Best fucking burger ever. Can’t wait to get hungry again and come back for more!!!
Kidding, it’s just Carl’s Jr.

got a coupon in the mail, buy 1 get 1 free for beer battered fish sandwich, what a joke that
did not even look like the picture on the menu, it shows big fish fillet, tomatoe, sauce and green leaf lettuce, not iceberg lettuce, are you kidding me, false advertisement, this sandwich is a joke and carls jr should be sued. dont buy it, its not beer batterd, its crap!#!! now lets see what burger king has, probably crap as well…

I tried the new buttery burger and its pretty good high 5!!!

I hardly ever write reviews let alone bad ones. This will be my first frustrating post. The management/​ownership of this franchise has become stingy (more business, less customer oriented). When I tell you what this is about, you will probably laugh. It is about their breakfast salsa packs. Packets which i hold to be the best breakfast salsa under the Sun. for the past several months the salsa situation has become progressively worse. It first started with them failing to ask if you wanted salsa. Something the franchise handbook will ask you to train your employees to do. Additionally, they would continuously fail to give me the number of packets i desired (2 of 2 burritos).
Then, all of a sudden they made the switch to the smaller packets with significantly less volume of salsa and taste much saltier (they are not the only ones I’ve found to do this, although it is deemed rare in my opinion). To make things worse, they began miscounting the number of packets I asked for! 4 for 2 burritos. STILL less than asking for 2 of the regular sized packets and they failed to get it right time and time again which screws you over even more because of the reduced volume per packet.
Soon after I began seeing a sign on the window saying that if you wish for more than the number of packets given to you, they will charge you $.35 for each additional packet! This did not last long. It was removed in less than a week. I can only assume this infuriated other customers.
Earlier this week I asked for 4 packets, like I always do (being a creature of habit). This conniving woman shows me 4 packets (2 of which i could see the salsa annotation), as she tossed them into the bag. I had a feeling she knew I would check the bag and seeing as how she made the effort to show me the number before dropping them, i didn’t think anything of it. To my surprise, I come into work to find that while she had indeed dropped 4 packets into the bag, the 2 that were turned backwards were jam packets! I DIDN’T EVEN KNOW CARLS HELD JAM PACKETS. Who would even give a jam packet for a egg burrito?
Near losing it. but I’m sure I lost all of you by now having come off as an addict in need of a fix…
The straw the broke the camels back was this morning when approaching the window after having placed my order. I immediately (and politely) asked for salsa. And she told me that they are not handing out packets today, and to please come tomorrow for it!!!
I am choosing to believe that this is not incompetency on the staffs part, but by managements guidance to increase the their margins. My guidance to them is that there are several ways of carrying out this objective. This actions destroy perception of value to customers and open them to alternatives (aka your rivals). I will no longer be a patron of this establishment and recommend that other find a new breakfast solution as well.
Source: Strategist, Salsa Connoisseur

Worst customer service I’ve ever experienced from any Carl’s jr. I’ve ever been to. Drive thru service was slow even at 1 in the morning, and empty. Cashier that I had been dealt with several times have forgotten multiple items I have ordered various times.

Not going to be eating here again anytime soon. The employee that helped at the drive thru was very nice and my order was 100% correct. However I’ve been home all day with food poisoning today. So needless to say it has not been a pleasant experience.

Is it me or did the chicken taco salad get much smaller? Went the other day at lunch time, and never waited in a drive through line so long. 20 mins to be exact. My salad hardly had any chicken in it, and basically all iceberg lettuce. Not impressed think I will stick to another location. Only good thing is its right off the freeway exit.

Simply the most disgusting restrooms I’ve ever had the nauseating displeasure of using.
Filthy restrooms = filthy kitchen.
Avoid this Carl’s.

Ever notice how the first food you eat after a terribly horrible diet is the most wonderful, magical meal you’ve ever eaten? This happened to me here today.
For a week and 4 days, Ive been eating a retardedly stupid diet that wouldn’t satiate this guy
let alone my considerably larger frame. After quite nearly passing out in an absolutely riveting phone call meeting this morning (The world went all woobly on me!) I decided to give my «tiny bunny» diet a serious «FU» and get a big fat burger from Carl’s Jr.
I walked in the store, and the aroma was like that of a candy store. I wasn’t smelling meat and salsa and the other stinky restaurateurs, I was smelling chocolate, candy, lavender, cupcakes, cookies, and other wondrous smells that tickled my senses. I walked up to the counter, and looked at their menu. I pulled my «1 $ off a combo coupon» from my pocket and pointed to the Memphis BBQ burger. «I’d like that!» It was meat on more meat with fried onions & BBQ sauce on top. My mouth salivated as I ordered the meal. «What size would you like?» asked the guy behind the counter. «LARGE!» I retorted quickly. He gave me a large cup and a table tent and I walked over to a table to wait. I walked over to get my Iced Tea, and after a minute or so, my meal arrived on a tray. They had kindly put some ketchup packets on it for me, but I neatly put them on the table. I picked up the burger, unwrapped it quickly and took a bite. This was not a lowly burger with pig and cow, NAY! This was ground up Unicorn and barbecued Pegasus. I was eating diamonds and platinum! I was drinking the finest of the expensive wines to wash down my wonderful meal.
I ate some fries, and they were just as magical as the burger. I’m not sure how they got a magical fairy to fit in the fry-​maker, and then take a bath in a fry-​o-​later, but they did. Her fairy dust coated the fries deliciously. After eating slowly and deliberately, I enjoyed every bite. I was regrettably unable to finish the burger or the fries.
I briefly pondered an image of a group of crying Ethiopian children, with their distended bellies, reaching out for my ¼ burger, and mostly full carton of french fries. Each one pleading and begging me for the absolutely magical meal I was about to toss out in the trash. Then I pondered the cost to box up, and ship a ¼ burger and mostly-​full-​carton of fries to Ethiopia. Wondered if it would even be good when they got it. I finally decided it was too much to think about and tossed it in the garbage. «Take that! Ethiopian Kids!»
They even gave me a coupon for a free ice cream cookie sandwich. Carl’s Jr. I love you.

Arrived on Sunday the 3^rd later afternoon around 1:30p. I was reminded about the last 2x’s of being here it wasn’t to good. I thought, hey, 3^rd time Oh why not. The place was tidy & clean. Uuuh OOoh as we approached the empty counter a quest approached to speak to someone that the burger wasn’t done in center & was cool. Did Not receive a greeting after standing there waiting for recognition from counter person or persons that were there. Really wasn’t sure who was running the front to take orders. No communication like something simple: We’ll be right with you… Thinking, Oooh I hope this isn’t a tale tell sign. Knowing what we wanted, we ordered the Memphis BBQ & Bacon combo & Crispy Chick Combo. Went to fill the cups. Beverage dispenser # 1 didn’t give out ice the other dispenser did. Once cups were filled we found our seat. We chose to check out the Memphis BBQ ~ Unwrapped we knew without a shadow of doubt something was missing… The fried onions? No. The burger,? No. The BBQ pulled pork? YES. At the bottom of the burger was this iddy bitty approx 2T of BBQ pulled pork spread real thin. The fried onions that were to sit on top of burger that gives that TUH –DUH visual. Well, left to be desired as I gaze over at poster. validating it’s not what the commercial shows and surly not what the poster shows and is not what we have in front of us. Disappointed for sure.
Who’s gunna go up and request a new burger? As I share gracefully out-​loud. I’m so glad I do not do drive through. Yes. we were given a new Memphis BBQ burger which we were grateful for. The presentation was a lil more like the poster. But, the fried onions were still on the weak side of a perfect replacement. that gives that TUH –DUH visual. Did taste good as well as the Crispy Chicken Combo. Now, we go for the sip of soda… Ohhhhhhhhh, bummer. Yep, you got it. No fizzies, bubbles or Co2… Back up again. Dispenser #1 that gave no ice & had the beverages we desired was not refreshed with Co2. We were told they would change it out. 15min later go back up to fill cups. wasn’t done yet. There were no more guests in the store that would warrant this lack of attention to poor lil dispenser #1… I inquired again if they were going to change out the Co2. Yes. I go back up and to no avail. What’s supppp? I inquired with the woman that originally took our order. Um, we were told the Co2 was going to be replaced trusting what I heard, I fill my cup and I’ve again wasted the syrup. doesn’t this cut into the cost of running a business. I mean like ~ I know I’m not the only one that has tried to enjoy a beverage from this dispenser. I get this look like I“m talking ALIEN… (This erkks me). I get told: This one isn’t working. Oh-​Kay, Duh! (Genius I must be) Then where’s the sign to communicate this? So guests don’t fill up with ice & syrup only? Again, isn’t that wasting product hence money? Bottom line, by the time we left. There was no sign. And, yes. plenty of guests seemed to enjoy the product offered on poor lil dispenser #1. As they walked away like me looking a bit disappointed… as they threw away the ice & the syrup… Good luck on keeping the cost of running a business down…

I’ve had bad experiences often at other Carl’s Jr. establishments, so this one deserves praise. Fast and efficient. I walked in and ordered a #4 combo. I had my food in less than 5 minutes, despite the drive thru being extremely busy. Fries were hot and crispy, burger was hot as well and didn’t appear to have been microwaved.
Very good experience here with both the food and staff. This place is such an anomaly, I think I must’ve fallen through a black hole and come out on the other side of the universe!

Easy access off the 118 freeway in S.V. Plenty of parking, a good quick fast food fix if you’re in the area or need a bite before headed up to your tee time at WHACKED Lost Canyon G.C.
Good service, food came out hot and yummy for breakfast. Plenty clean establishment for a Carl’s Jr.
LOVE THE LIFESIZE STAND UP POSTER OF MS. TURKEY! lol!

Ghetto in Simi Valley. Wouldn’t think but this place is down and out gritty and dirty. Go through drive through if you must. Not what you would expect in pristine suburbs.

Can’t believe I’m the first reviewer on this Carl’s Jr.
Anyway, didn’t make a sandwich for lunch today at work, so I ran over to the local Carl’s Jr to try out the new Big Carl. $ 2.70 after tax, this blew away the Big Mac. If you’re a huge In-​n-​Out fan, it may not impress too much, but if you like Carl’s Jr, this is definitely a burger to try out.
Normally when I go to this Carl’s Jr I’ll get two of the spicy chickens. If anyone working here see this, yes, I’m that cheap guy who only gets two spicy chickens.
I gave this Carl’s Jr four stars to start it off. Yeah, it’s a lowly Carl’s Jr, nothing high end, but in the area, I think it’s one of the better ones. Never had a bad experience with the food, and the staff has always been really nice. If it weren’t for saving money and bad cholesterol, I’d be eating here more often.