AutoZone

Great staff and friendly.
Had A dead battery. I went to go get it tested. Luckily I had warranty on my battery. One of the guys that works there even help me out change out the battery. Cool dude.

Great stor great staff the team was vary helpful and really knew how to solve problems can’t thank them enough

Best customer service around!!! The guys at the store go over and beyond. they know their job and they do it well. when you go in this store as a woman they don’t treat you stupid they help you right through everything. I seen them help older women good in oil I seen them help older women put on license plate frames I just think these guys should really be commended every one of them Jay is one of them. Blaze, Chris… And a few others I don’t remember, some still work there and some don’t

I had a 200 dollar order I needed to return that I purchased in the Moorpark store, the order being some rotors and brake pads.
I didn’t want to make the drive to Moorpark, and Autozone being a corporation, I figured I could return them at any store. I got there and they told me that they had a sales quota they had to meet and that it would hurt them personally if they took my items… It was within 30 days of purchase (their policy is within 90 DAYS).
They eventually asked their STORE MANAGER, and shockingly even he sent me off to go to Moorpark…
Eventually I called up, the Autozone on Tapo, they said they could do it no fuss, and apologized for the other store.
Bad customer service and a terrible excuse no to take my return.

5 star customer service, Chris not only got me in and out in 5 mins, he changed my break light for me on site. If you need help with anything auto related go see Chris he will take excellent care of you.

Thank you! Thank you! My daughter was about to take her drivers test at the DMV and it was discovered that her back right brake light was out. They sent us to fix it to then return to complete her test. It was a rainy day and I ran into AutoZone on Sycamore and not only did the service manager (I forgot his name) help me find the correct light, he came out into the rain and put it in for me too. He gave my daughter good wishes on her test and we were back to the DMV to pass the drivers test! What a lifesaver. I will never forget his kindness! Thank you!

Excellent customer service. I came in to replace a brake light, shortly after receiving a fix it ticket. Chad was friendly and a great help! He even helped me replace my brake light. Thank you!

YES Both AUTOzones in SIMI VALLEY conveniently have their OIL tanks Full … ONLY when you walk in with more than 5 qts of OIl… Dont make me call corporate or the STATE in violation of several EPA LAWS!

I can’t tell you how many times this particular autozone has saved my life. They are as genuine and helpful as it gets which is good for girls like me who aren’t as knowledgeable about cars. I have come in here a couple times for several problems like speaker fuses, battery problems and tire problems. They always guide me in the right direction without trying to sell me anything I don’t need.

DECEPTIVE. I will NOT return and have encouraged my friends via the social networks to do so, as well.
I went there today at about 10am to buy brake light bulbs. As the gentlemen working the counter handed me the bulbs, he also handed me a small packet of bulb cleaner and said «From now own, you should get this bulb connection cleaner and use it each time you replace bulbs» and handed me the small package. He did NOT say, ‘these are $ 2.’ By him not saying anything to me about cost; I presumed the were a courtesy this time-​to encourage a sale for next time (marketing).
At the register with a different sales person, I noticed the total seemed higher and I inquired about that bulb cleaner. Sure enough; it was roughly $ 2. I had already paid, and just wanted out of the store as quickly as possible. I won’t do business with DECEPTIVE BUSINESS PRACTICES. I did tell the cashier, loud enough for the other guy to hear that customers need to be told that they aren’t being given something for free. By not mentioning anything about cost and handing me a product – implies it’s a free promotion for this visit.
Interpret this how you want, bottom line; it was deceptive and I’m not going back.

This one’s a tough call. One of the sales associates was potentially the dumbest human being to ever be excreated out of a person’s body and to breath air. On the other hand, when the intellectually inferior associate stumbled out of the way, an extremely intelligent, well spoken, friendly, knowledgable associate stepped in and blew me away with impecable service.
So… I don’t know… Flip a coin, and hope that you get the brainy clerk to help you and not the other guy who probably couldn’t find his own ass with a road map, google earth on his smart phone, directions from his friend, and both of his own hands…
Good luck! :-)