3 Day Suit Broker

The only thing good about this company is that it is only open 3 days per week!
Felt like I was walking onto a used car lot with all the sales people standing around the service desk. One of them, I believe his name was Mark (employee # 904) asked if he could help me. I said I’m here to buy a suit. He asked what color and I told him silver or grey. We walked over to a rack where there were about six to twelve silver and grey suits.
I select a suit and he asked if I wanted it altered there, or take it to my own tailor. I mean we all have a tailor, right! I tell him, no, I’ll just have it altered there, and he quotes me a price for the alterations and ask it that is O.K. I told him I expected the alterations were included in the price, and he said, no. I told him that I could probably get the alterations included at Mens Warehouse, to which he told me I couldn’t. He said it would cost about $ 25, it ended up costing $ 40.
When I went to pay, they had me sign a Refund & Exchange Policy. The policy reads as follows, «Merchandise may be returned or exchanged within 30 days of purchased date, with original recipe. Merchandise most be unworn, unaltered and have all original tags on.»
Wow, do they think that little of their product, I should have walked out at that point, and gone to another clothier. When I picked up the suit the following weekend, I pointed out a couple of things I didn’t like about the suit. Little did I know it was me, my physical makeup, not the suit that was off, at least according to them.
Now the suit doesn’t look that bad, and in reality, if I wear it more that two times a year, I’ve attended way too many funerals, or weddings.
Oh, and I love the way the salesperson let me know it was a $ 750 suit. NO IT WASN’T, it was a $ 200 suit!
I’ll probably never buy another suit, but if I do, it definitely won’t be at «3 Day Suit Broker», and definitely not at their Simi Valley store.

The gentleman who helped us, Paul, middle age guy, med height and stature with black hair, has a son same name as my teen and super skinniness as mine, was helpful. Pulled out one suit and I said suit is for fun so we are looking for a low budget suit. He pulled out one more and it was perfect and $ 139. They tailored for $ 24 and sold us a vest, tie and kerchief for $ 25 more. With tax we were out the door in under ½ hr at about $ 200. Tailoring included leaving a good 3 inches in case the nearly 6ft boy grows more. Everyone from the Paul, the tailor and the check out girl were lovely. I arrive today to pick it up and it was ready and fit well. I don’t know why there were so many poor reviews. I’m thrilled

From Sunday the 20^th of Sept
You are located in an office park, so you need to realize that when a man and woman walking in they are actually coming in to buy. It’s 97 degrees out so we weren’t just strolling by window shopping at the industrial park.
We had a Starbucks cup with about 1″ of coffee (and a lid) and when we walked in we received rude stares from the three people at the counter, two men and a woman. Someone from across the store barked at us when we walked in and we believe it was because of the coffee cup. The chronologically challenged bearded sales man walked over to ask if he could help us. We said yes; he then turned and looked at my wife and pointed and said I’m going to ask you to be real careful with that coffee. She replied do you want me to put it on the counter? He said that’s up to you, acting like we were entering the Smithsonian; a bit too brusque to keep me in a buying mode. His attitude about this «coffee threat» made my shopping decision so simple, I said no thanks, I don’t need to buy anything here, went out the door, the old guy tries to grab my arm and said wait, «I’m sorry, don’t take it that way»; then he swung his arm, (like dammit Jim, I lost that one), then followed with the «get out of here» arm swing.
We left laughing at how these fools had to get so petty to lose a sale. I went to Nordstrom and spent about $ 800.00 bucks. No, I didn’t get one of those bundled deals with a three free extra suits, or free buttons or some other stupid gimmick. I instead received fantastic customer service and quality clothing.
As an experiment we brought a Starbucks to Nordstrom and no one mentioned a word about the coffee. Obviously you must have slobs for customers who are much like your sales people who spill food and drinks on stuff.
In closing I thank you for showing your foolish ways early so I wouldn’t have to suffer after I bought one of your low quality items. #1 Rule of sales is to respect your customer, customers wife would be just ahead of that.
Have fun working in a drab office building on Sundays with the AC barely on, have fun serving the slobs who spill, slobber and drool, have fun making no commission after you chase out your clients, have fun being rude to women and men who came with cash in hand to spend in your store.

Great service, thanks Paul, so helpful, even heard we needed to wear the suit today and tailor was able to accommodate. Nice fit and quality.

I have been a loyal client of this company for about 5 years. I even posted a nice review about an experience in the Woodland Hills location. I have purchased 5 suits, over 30 dress shirts and 20 or more ties. I feel that I am a good client. I wear a particular brand that they carry in the «Modern Fit» cut of dress shirts, which is a good fit for me. It is a little slim fitting and not very bulky. This is literally the only brand and style of daily dress shirt I wear to the office. That being the case, my fiancé decided to surprise me by purchasing two shirts of the size, brand and «Modern Fit» cut for me as a gift. She went one step further to have them monogrammed with my initials on the cuffs. I was excited to try on my new shirts, but when I did, I was swimming in it. It seemed to be about 4 sizes too large. Strangely, the shirts were marked with the same sizes I usually wear. I was amazed at the how far off the size of the shirts were and decided to go to the store and see what they could do to help. I went to the store and was greeted at the door by a sales person. I told him my plight and he went to get a Manager. The Manager came out and I explained the situation. he measured the neck and said it was the size described on the label. I picked up the shirt and tried it on over my tee shirt and showed him it looked like I was wearing a circus tent. The shirt crossed over the buttons with 6 inches of overlap. Imagine a 12 year old kid wearing his dad’s shirt. I am 6’3″ and weigh 230lbs. This shirt is HUGE. It is obviously a mismarked item. It is not a modern fit shirt. So I asked if he could help. He said he could not because it had been monogrammed. I said «the shirt has a manufacturing defect and I am sure the manufacturer will return them for new shirts». He said that he could not help us and that we were out of luck. Wow. I said to him, «I am a good client and I would really hate to ruin a relationship over a few shirts, can you please reconsider?» He said he did not have the power to do anything and that he could not help me. He became argumentative and raised his voice at my fiancé. I felt that he was very unprofessional and extremely rude. I asked for the corporate contacts and then left the store. It seems that it is our problem that they sell shirts that are about 5 sizes bigger than labeled. This location needs a lesson in etiquette and customer service. They are losing a client over two shirts worth about $ 45. It is their call to make, but I am sure that type of policy will not help their bottom line over time. I will never shop there again.

Walked in and was helped immediately. That was the best part of my visit here. Gentleman was semi helpful. We asked if we could get a white dress shirt to see how everything looked with the vest, he walked away and never came back. We saw him helping another customer. Waited about 10 minutes and left. I will never come back here again.

The moment I strolled into the store, I was approached by an associate in such a manner that I can only compare to a desperate car salesman at a used car lot. His (awful) attempt at fitting me, paired with his doomed attempts to share humor with me and call me «buddy» gave the immediate impression that I was not going to get what I had come for.
I should have stayed with my gut.
My intention was to buy two slim fit shirts for a good, competitive price.
However, you are not allowed to try shirts on there!
The two shirts I found, packaged in their plastic coverings, each had a «slim fit» tag on the collar and were proportionate to the sizes recommended by the previously stated, ill-​fated fitting session. The fact that he followed me, shoving shirts in my face, didn’t come across as unusual, being in a retail store. However, it was annoying nonetheless, and I purchased both shirts. Barely escaping with my life, which was put in question with the amount of things the fella was still trying to sell me as I walked out the door, I came home and opened the packaging to my severe disappointment.
Slim fit? These shirts could have fit a silverback gorilla! With room for him to spare! The unfortunately likely conclusion is that these guys put ‘Slim Fit’ tags on their items, and make it very frank that you are not allowed to try them on.
Never will I be doing business here ever again.

They have a good selection of reasonably priced suits and shirts, but make sure you like what you have when you leave because their return policy sucks. My wife picked up a shirt for a business trip, washed and ironed for me. When I attempted to wear it the shirt was the wrong size, clearly mislabeled. When she stopped by to return it they refused, saying it had been worn. I’ll stop by this weekend to see if I have better luck but I’m not hopeful. I’m unlikely to shop here again.

When I arrived at 3 Day Suit Broker I was surprised by the large selection. With my large chest size it is hard to find suits that fit. The sales rep brought me to a suit and when I told her I wanted one suit and if I like it maybe a second she started to pull two suits and pricing out both suits together. I repeated myself multiple time that I wanted one suit and the second if I like the first. She pinched the back of one of the jackets to show me how it would look when I picked it up. At the end of the interaction I had to say no I only want the one suit and redo the price so I can see what just the one suit will cost. I paid and left. When I returned 4 days later to pickup my new suit it was not tailored as described and looked oversized and floppy on me. The pants were baggy and about 3 inches too long. I was told it was fine and I just need to pull the pants up. I was pushed out of the store and thought it might be ok. On the ride home I became upset that I paid $ 300 for a suit that did not fit. I then went to the Simi Valley location to return the suit and was told that I it was altered and is not returnable. I was told the tailor is an outside company and 3 Day Suit Broker is not responsible for their work. After explaining that I did not pay a tailor, I paid 3 Day Suit Broker they refused to help me and told me I would have to go back to the Woodland Hills location. I left and called Woodland Hills and got the GM on the phone. The GM said come back and we will take care of it. I drove another 45 minutes back to the Woodland Hills location to have them refuse to return the suit and «they would fix it» by re-​tailoring it. I waiting about an hour while the tailored the suit. When the suit was done the pants looked better (not the way they are suppose to but better) but the jacket was now cut too tight without the fit (side) cut in properly and each side of the suit was now different lengths. I asked the tailor about the different lengths and he said it was fine and the suit looked great. I was fed-​up and decided to leave and try reasoning with their corporate office. When I called their corporate office their phone system was broken and looping. When I emailed them about what had happened, I received no response. I reached out to them again with no response. Clearly, 3 Day Suit Broker is not in the business of customer service or providing their customers with a superior product. If you need a suit buy it online and take it to an independent tailor. It will be much cheaper and look a lot better.

I was dreading suit shopping, but way overdue. We walked in and were greeted by Paul. I told him what I was looking for, and was trying it on 5 minutes later. Paul was excellent. After helping to size the suit, he suggested a bunch of great looking shirt and tie combinations. He also had endless patience with my indecision. The suit wasn’t cheap, about $ 250, but it’s high quality 100% wool, and I look great in it. Thanks Paul!

If this would have been my only time ever shopping for suits, I can promise I would be scarred for life! I kinda get not acknowledging me (the staff) because I’m a girl obviously not the one buying the suit. But the staff should refrain themselves from verbal rants if they don’t have the respect to say hello. Needless to say, we got a full dose of the staff member’s life story as well as hearing that he doesn’t lie about a dozen times. It was after I noticed the loose threads all over the suit. Not just loose thread pieces but loose stitching & seams. I was shocked when they answered me that my boyfriend would be getting that particular suit with the flaws. After my boyfriend asked about a possible warranty & went to the dressing room to change, the person helping us did a 180. He went off complaining & yelling about the question as well as our judgment on the suit. Not only were we insulted by him, while we were going to leave he called over his boss explained some random situation that wasn’t ours, wasn’t the question my boyfriend asked, & then we were ridiculed by both management & staff. The manager told my boyfriend who has two $ 500 suits already, that obviously he’s never been suit shopping. It’s one thing when there’s a rogue staff member (sorry but when you tell me you’re a retired car salesman, I can see know why you work here… horrible selling tactics) but when the manager follows suit, you know you’ve been to the wrong place. Nervously we went to the next place for a suit. May I just say we went to 5 other suit stores (Jos. A Banks, Men’s wear house, Macy’s etc) & had a wonderful outstanding experience at each one even though we only bought one suit at one of stores. No one acted like the staff member at 3-​day. NONE… NONE of the suits I saw had the awful stitch work & loose threading as this 3-​day warehouse. Out of the whole warehouse we were led to a rack with 5 suits. Yes, there were only 5 suits in an entire warehouse my man had to choose from. Shocking that they could probably be better all around but I don’t think they see anything wrong with how they behave. Got it your retired but maybe you should act like an equal at your job with the customers rather than making them feel like your prepubescent children. We are adults, thank you. Beware, & always check the quality! You are paying your hard earned money & they should not only treat you with respect & be happy you are shopping with them but I don’t think this is the place. Unfortunately at this establishment it seems they are content with their smug attitudes, bad business ethics & very low quality suits. Sorry Kareem you may not be a liar but you are definitely an awful salesperson who needs to know when your mouth should be closed. It wasn’t you not saying hi to me, from a person like you, I get it. I will never sit back & be taken advantage of or made fun of without speaking my opinion & telling the truth on how this place runs. You should be ashamed on how you belittle people just because your older. I get it, you’ve been around longer but you’ve lost some respect, consideration & honesty along the way & it should be considered that maybe your attitude is hurting the business due to your careless words. Watch what you say to people especially if you are an employee & they are the customer. You shouldn’t just be able to talk to them like they were your menacing kids, you sir should show some respect.

Happy with my purchase — I bought a suit (jacket and pants + tailoring) for about $ 115.00. Its not the best of quality, but it definitely looks good on me and fits well.
The salesman are always going to show you the better quality and more expensive options. If you’re firm with them, and let them know your budget and the reason why you need a suit, they will work with you.

The sales they put out are a joke, only a few of the suits fall under the $ 199 «special» usually the weird colors and cheap stuff, they should put the sales items separate, so customers are not confused and think all the suits are part of the sale.
Also same complaint with customer service, they need to hire more people

I have bought multiple suits from 3 day suit broker, each time is a new experience.
They advertise: buy 2 suits, 2 pairs of socks, two shirts, and two ties for $ 199.99, $ 299.99 or $ 399.99 depending on the materials you wish your suits to be. For 199 you get two 100% polyester suits, 299.99 they are a polyester blend and for 399.99 you get two «100%» wool suits.
The sales people work off of commission so don’t be surprised when they try to keep you away from the «deals». Overall, they have an above average selection of suits a decent tailor and if you can find a sales person who will give you some space to let you find what you need, you can find some solid values. If not, then be prepared to feel like you are at a used car lot.

I went there with my groomsmen looking to get a suit for myself and also my 5 groomsmen. We were being attended by Bill who was helpful and were able to pick out 4 out of the five suits for the groomsmen and also a nice suit for myself.
I tried the suit on and it worked well, needed to be tailored but i need it given my natural dimensions. I got it tailored and fitted to what i need. Suit looked great. Fiancé approved and we were ready to go. We paid for a total of Five (5) suits plus were ready to come back for 4 (+1 child’s) more because of other family members needing suits for the wedding.
I was then called by bill to come back because the pants somehow didn’t match the suit. They handed me another pair of pants and they looked like clown pants. I asked why is it that i paid for my suit and now i have to try on another pair of pants that looked ridiculous on me.
Bill said the tailor will bring them in, but frustrated i asked can they do that to this much fabric? That’s when the manager intervened in a rude condescending tone «if you don’t trust our tailor you can go.»
I was floored by that comment especially from a manager so i demanded my money back. Bill was apologizing for the mix up. From There we went to the register where
Kareem continued to make the situation worse. Antagonizing myself and also my friend/​best-​man. It really upset us when Bill was trying to calm the situation down (had his hand on my chest) and then Kareem aggressively grabbed Bills hand and shoved it to the counter. This was completely unnecessary and uncalled for!
After an exchange in words of how disgusted we were for treating Bill this way he had the audacity to tell my best man to step outside to fight! This is the manager that you intrust with your store. Especially when your business card state «The biggest compliment by our customers is them telling their friends and families about our store» we count on your testimonials to help others…”

Huge selection, great prices and custom tailoring. When you get there look up the salesman by the name of Bill. Bill is THE best. Extremely helpful. Very knowledgeable. Gets it right the first time and its very impressive. Especially if you don’t know exactly what it is you are looking for. Very reasonable prices. When I need another i will return.

Terrible service. I arrived at the store at 4:45 which should have been enough time to find what I needed and get out by their 6pm closing time. I came to this place in the hopes of finding a suit for a wedding that I will be attending out of town in a couple weeks. As soon as I walked in a salesman named Bill came and helped me find a suit and try it on within 10 minutes. I liked it but since that was the first suit and I going to spend $ 350, I asked Bill if I can see other suits. I wanted to see the suits they had for sale at 2 for 1 for $ 400. He told me to look in a specific area for my size and he said he was going to be back. He came back with another patron who was looking at suits and decided to give this guy all of his attention. Now I’m not one to be picky about salesmen not giving me attention, but I am one who normally doesn’t buy suits so this is something I certainly needed the help in. As I looked for hundreds of suits he came by to ask how I was doing and I asked him if they had the Zillioni, 3-​button with the breathable area on the side of the suit jackets. He said no and I explained that they had them with the 2-​buttons but he was very adamant about it and said «I am for sure we do not have them.» So as he walked back to his other patron I found one! Bill came back to me one last time telling me that they are closing at 5:50 to tell me they were closing at 6pm so I need to choose what I wanted. I said, «well does that mean you guys wouldn’t have me tailored today?» He said in haste“The tailor is closing and will be leaving at 6pm. I am alone on Thursday so why don’t you come back at that time.” This upset me because I am in need of a suit for the wedding and I could have been out of this place well before the 6pm close had Bill been there to help me out! 3-​Day Suit Broker could have easily had $ 500 of my money had Bill not left me alone as I would have purchased new shoes and socks as well. As I was leaving Bill had the nerve to ask «So I will see you Thursday?» and my reply was a stern, «NO». I am telling all of you reading this that 3-​Day Suit Broker in Simi Valley has terrible service and I highly recommend you all not to give this place a try. I went straight to the Men’s Wearhouse where they have this 2 for 1 offer on suits and their customer service was outstanding. No wonder the Men’s Wearhouse has been named on Fortune Magazine’s top 100 companies to work for as I felt they really loved their job when helping me out. 3-​Day Suit Broker can certainly learn a few things from them.

I was a suit snob. Back in the day when we actually had to wear suits to work, I had a collection of great suits from the likes of Hugo Boss, Joseph Abboud, Hickey Freeman, Acquascutum, Calvin Klein and Armani. Then the dot-​com bubble hit and the entire corporate world went business casual and I stopped wearing suits. Eventually I ran my suits down to one navy suit (5 years old) and one black suit (8 years old).
Recently I’ve had to start wearing suits again (at least occasionally) and I decided it was time to update my suit wardrobe (the suits from 8 years ago have the large shoulders so I look like a football player coming down the sidewalk). I had bought nice suits in the past and I knew what a good suit cost, so I didn’t have a problem shelling out some cash for a good suit. My only requirement was that it had to fit well and be well made. However, I also knew that the world had gone business casual so the demand for suits had dropped tremendously and a number of bargains were to be had if I just looked a little bit.
I thought I would have to go out of Simi Valley and hit Beverly Hills /​the Beverly Center or South Coast Plaza /​Fashion Island to find really good suits. Maybe I’d be lucky and find a really good deal at the Camarillo outlets.
After hitting a number of stores — I stumbled upon an infomercial for 3 day suit brokers. They had a location 3 miles from my house, so I decided to give them a try.
Walking in to the store, it reminded me of a warehouse (which it essentially is). There are just racks and racks of suits, sportcoats and slacks in the back. On the right there is a selection of shoes. In an adjoining room on the left is a vast selection of ties and shirts. There isn’t any of that wood panelling and fancy displays that were the hallmarks of Nordstroms and Gary’s.
I would say their selection is built like a pyramid — a lot of stuff at lower prices and as the price builds the selection drops significantly. They had a tonne of suits that were between $ 100 and $ 200 and then a good selection between $ 200 and $ 350 and then very few suits above $ 350. They had a smattering of brands — from unknown brands at the $ 99 price point to some of the national brands like Kenneth Cole, Hugo Boss, Calvin Klein and Lauren. I think their lower priced suits — $ 100 to $ 200 — looked good and were no different than the $ 200 suits at department stores.
The sales staff was pretty friendly — not pushy. They took me through the massive rows on of suits and explained how their different suits ranked in quality (you can pretty much figure that out by the price and trying them on). The suits were arranged by color and style (2 buttons, double breasted and 3 buttons) were all separated.
The most interesting suits were from a company called Giorgio Zilioni, which is essentially 3 Day Suits own brand. They go buy the left over fabrics from the Italian mills that produce for the name brands and then they buy the downtime in the Italian factories that produce suits for these same brands. These suits tend to be priced between $ 250 and $ 350 and are a steal. Let’s be clear — they may have the same material as an Armani and may have been produced in the same factory — but these are not Armani suits. Italian name brand designer suits have their own unique designs, fits and tailoring. Nonetheless, these suits had impeccable tailoring and had very nice designs.
They have a pretty decent selection of suits from this brand in different materials (wool worsted, wool crêpe, etc.) I purchased a single breasted, 2 button, charcoal gray suit. The fit of the suit was very European and current (it fit better than some of the designer suits I tried on) and had great material (super 120s Italian fabric). The suit was $ 300 — a pretty good deal — fairly comparable to other decent Italian suits and significantly better than the moderately priced department store suits.
Tailoring was very reasonable. The tailor was on site and came out and did the measurements. We agreed to hem the pants, take in the pants waist and slim the jacket in the waist (give it some definition) and it was $ 40. More importantly, they did the alterations correctly. The suit was double vented (vents on the sides), which is more difficult to alter. Again, pretty reasonable prices versus other places I’ve been. Not only that — he did the alterations over night.
I’ll see how well this suit hold up. If it holds up well — there will be really no reason to help Hugo Boss pay for their Formula 1 sponsorship