W & W Electric Co

Proceed with caution… I called the company for an urgent service call. A faulty connection to one of the four bulbs in my bathroom light fixture was causing the circuit breaker to trip– thus no light in the bathroom. I called the company and the electrician arrived the next morning. I requested he rewire the connection to the faulty bulb — we didn’t even discuss cost. He explained it was «too complicated» and «not –feasible» and instead severed the connection to that bulb — in no less than 7 minutes and charged $ 90. After completing the service and receiving the check for services rendered, he explained and wrote proposals for 1) repairing the original fixture for $ 100 — estimated time 20 minutes or 2) install a replacement fixture for $ 90. I was speechless — Why didn’t he spend the extra 13 minutes and repair the fixture to begin with?!? My guess — so he could return and make another $ 100. Not a promising method to develop trust or repeat business in my opinion!

These guys rock! They been taking care of my electrical needs for the past 10 years. They recently changed all my switches and receptacles with décor style to update the house and we hardly even noticed they were there working. Thank you for all your hard work and great service over the years!