CVS Pharmacy

Typical CVS as with any other… overpriced toiletries but you tend to buy more than what you need anyway, especially if you’re not from the area you’re buying it from. Thanks CVS for always reminding me that you’re there for me when I forgot to get certain items from the less expensive Target while I’m on a getaway and having me shell out my money than I probably need just so my necessity fix is met.

If you’re in downtown Silver Spring and need to go to a pharmacy, consider going to the CVS by Blairs Apartments (
). The employees working at this CVS even agree with this sentiment; they too refer customers to the CVS at Blairs Apt. This location is one of the smaller pharmacies and so they carry limited products and lack variety.

The worst pharmacy I have ever been to. I gave them several chances thinking maybe my bad experiences were «bad luck». I finally moved all my prescriptions to a different pharmacy in Silver Spring (Rite Aid) realizing it was not bad luck, but rather very poor management and customer service.
1) requested a refill twice via the cvs app and received confirmation that the refill was ready. Once I arrived they said I didn’t request a refill. I showed them the confirmation and they said «oh guess we didn’t get it and on both occasions told me to come back the next day
2) after the above issue I decided to call and have my prescription refilled over the phone. I received a voicemail confirming it was ready for pickup. When I arrived the pharmacist shuffled through a few bags and said that it wasn’t there and asked if I had called. I put the voicemail on speaker phone. She proceeded to go back and shuffle through but told me to sit down and wait until she could find it. After taking two other customers she finally found my original prescription.
3)they did not have my prescription and I was told «we don’t have it and neither do the other 5 cvs in the area» I asked when they will get it in stock again and they responded «don’t know» then called for the person in line behind me.
4) there is always a ridiculously long line, probably because people are experiencing the same problems.

I have been put on hold over the phone for over 50 minutes! This is the second time I’ve called today. First time, I gave up at 23 minutes. The second time I called, someone answered in 30 minutes… And then put me BACK on hold. I am still waiting…
This is inexcusable and completely unprofessional.

This location is directly across the street from Whole Foods. The inventory isn’t the same as all CVS stores. It is stocked for the downtown location. You may not find many swimming supplies but you can grab a snack and scan your CVS card for coupons.

This cvs is located centrally to DTSS which makes everything convenient.
It’s little smaller and closes at 10pm, but it has everything that you need from baby water to snack.
Typically they don’t have registers open because they utilize their self checkout more.

Everyone that works in the pharmacy should be fired. The worst service ever! I went to fill some meds and they just said, «no, we don’t have it». When i asked when they would get it. Their response, «we wont». I will never go back to this place and i live less than one block away.

Simply horrendous. Every time I go there I vow not to go again.
Here are three examples. 1) I arrive at the pharmacy first thing in the morning. The store is practically empty. There is no one at the pharmacy counter. I am told that the prescription will be ready in about two hours and not a moment earlier. Why? The annoyed pharmacist tells me, «I’m busy.» When I ask why I am told, «I have a lot of things to do from yesterday.»
2) I ask the pharmacist for some strips for a CVs product on the shelf. I am given the wrong stips. I hand them back and explain they won’t fit the product. Pharamcist (irritated) «we’ll have to order them.» I point out the produce is sitting on the shelf under the pharamacy counter, and ask if they plan to have them available in the future (without special ordering.) I am told «no.»
3) I drop off a prescription and show up a few hours later. Its not filled as they don’t have the medication. They did not check if they had the drug when they told me when to come back.
Overall service is rude and staff appears to feel entitled to keep you waiting.

Only giving them one star because zero is not an option. I’ve lived in the DC area since 2002, and this is the absolute worst Pharmacy I’ve had to deal with. First of all, if your doctor calls in your prescription, chances are they not only will not have it ready, but deny that they ever got a call from them. Hell, they will act like you aren’t even in their system, even though you’ve been going exclusively to CVS for the past 10+ years.
That is exactly what happened today when my husband came by to pick my prescription. They told him they never got it and I wasn’t even in their system. I stopped by a couple hours later and the pharmacist said they had gotten it, but it hadn’t been prepared (my doctor called it in 8 hours prior). I went to stand in the pickup line, and the same pharmacist told the guy at the register to check out the person in line after me first (WTF???).
This is not the first time something like that has happened here. Last time my doctor called in a prescription (twice) they acted like they never got it. I have never had such consistently bad service at any of the other CVS/​pharmacies I’ve dealt with.
If you value time and don’t expect to waste it waiting at the pharmacy for a prescription that should have already been filled, DO NOT GO HERE.

Terrible customer service! The manager, Kenny, refused to sell me cough medicine because I did not have my STATE ID present. Literally rolled out of bed and across the street for the medicine. I look and sound sick as a dog. Then this man refuses to sell me NyQuil!?!

This CVS is fairly new. It’s in the cluster of shops where Whole Foods is, so that means parking can be a bear. That’s why I always park in the Wayne Ave lot and walk over after I do my other shopping and happy hour activities on Ellsworth Drive.
I mean, how hard is it to carry three bags of Halloween candy back to your car? When they are 3/​$ 6.00 and you have CVS bucks, it is an easy haul. I’m a happy camper.
The employee that helped me find my loot was super cordial and helpful. I wish I got her name to give her a big shout out. If I am in DTSS, this is the CVS for me.

Terrible prescription prices. I purchased common antibiotic cephalexin at CVS — $ 80. At Target: $ 17. Both purchases were without health insurance. If you do your research, you find out different pharmacies charge wildly different prices for common generics, and CVS is in general near the worst.

This is the CVS that is closest to my house. When I went there to get a prescription filled after dental surgery, the pharmacist told me they did not have the prescription in stock and then walked away. As she walked away, I asked if she could call another CVS location to see if they had the prescription. She then turned around and simply said «no» and stood there looking at me. I had my partner with me, as I could not drive, and am glad that he was there to witness the incident. I am perplexed as to why a pharmacist or any person working in retail/​customer service would not assist a customer in finding a product. I worked in retail for a number of years and it is routine to call another store location to find an item if it’s not in stock at my location. I now only go to a CVS location that is further from my house than this location.

Ok, I don’t know why most CVS stores in this area are so awful, but I wish they’d focus on improving, instead of expanding.
The low review comes from primarily the pharmacy service and staff. The store is clean and well maintained and has a wide selection of products.
The pharmacy staff is particularly unhelpful. They kinda know how to do their jobs, but if you have a question, heaven help you because they won’t. I have felt like they were judging me for some of the things I purchased. They work in the healthcare industry. They ought to be compassionate and understanding.
I usually plan on spending at least a half hour in the store picking up a prescription. There is always a line and it moves slowly.
I think I have to go back to Cleveland Park Walgreens even though it’s a trek.

I don’t Unilocal CVS (es) normally, but the service here was great. I was sick an picking up a prescription and the pharmacists was just so nice, helpful, and friendly.
So I suppose this is more of a shout out to the CVS pharmacy. If you have an option of going to one CVS over another, I would suggest this one. They know what they are doing over there!

Completing my errand run today, I stepped into this CVS for some floss, having totally lost mine in my move.
The pros of this store are immediately apparent and are that it is large, clean, well-​socked, and well-​organized. They also had Mac and Cheese on sale which made me way more excited than it should have.
The con for me is that, as others have mentioned, there appears to be only self-​check-​out and one of the machine was broken. However, for me the line moved quickly.
This is a very serviceable CVS and I suspect will be my default CVS for some time to come.

They never have enough staff at their automatic check out machines. Their pharmacy is really awesome tho, the ladies that work there are really nice.
PS: I would have given them a 5 for the pharmacy, but their other staff kinda suck so it took it down to a 3.

I never thought I’d be writing a review for a CVS. I would have thought «what’s the point? They’re all alike and all the same so you know what to expect from one to the other
But this store changed my mind. I have tried to make purchases in this store about twice a month since they opened last year and I’ve had a bad experience each time. They do not have cashiers manning the check-​out lines on a regular basis — no, I’m not kidding, routinely, they have no cashiers working. And so you’re supposed to use «self check-​out» except the machines for self-​check out are often broken or not functioning. And the attendant that is supposed to help you, seems unable to solve the problems and then has to check you out himself — so he becomes the cashier even though he’s working at the self-​check out counter.
The first couple of times I thought this was just a problem of them having just opened and not being up to speed yet. But this is still the case months later.
I was really looking forward to having a convenient CVS in the neighborhood, but this one is not it.

I’ve been looking for this CVS on Unilocal forever. The anger I feel every time I step into this CVS is unexplainable. I have been here one too many times, only to keep giving it another chance (I shop at Whole Foods) because of convenience. No matter what time of day, prepare to wait 10 years to check out. Yeah, there’s a self check out… But it doesn’t apply to you if you are purchasing something that has an age restriction. Even when I pick up one thing, it takes me atleast 15 – 20 minutes to get out of there. The employees (or the ONE employee) plays with their phone while checking out people… and apparently she does not pay attention to the line. The next time this happens, I swear I’m going to throw my stuff and have a 25 year old tantrum in there.
Ugh. It’s disgusting that I had to give this dreadful CVS even one star.

Obviously since this a brand new CVS, it is pretty neat & clean… however I am pretty disappointed for a couple of reasons. First, is expensive. Products that I would normally get elsewhere was quite a bit more here. While I was here I also over heard others talking about the same thing. The second thing is that they close too early. I would expect them to stay open until midnight at least being that they are in DT Silver Spring, but they close at 10:00pm. CVS… You’re starting off on the wrong foot!!!