Courtyard Silver Spring Downtown

This Hotel was very nice and lots of fun. It is located conveniently near restaurants, movie theatre, ice skating, etc. I would recommend this hotel to those visiting family or want to have a small getaway.
Pros: whirlpool was very nice add to the room. Convenient location. Free parking if staying on the weekend. Lobby is a great place to socialize. Provide Paul MitchE
Cons: water pressure in shower is bad.

I typically appreciate Courtyards, but this one was meh. I received no acknowledgement as a Rewards member — which i usually do– no cookie or other little token of appreciation upon check in. Was it bcs i was using my annual free night? That doesn’t usually result in lackluster treatment. Reception was ok but not particularly friendly. The first room i got was right across from the elevator and ice machines. Since i’m a light sleeper, i asked for a room change and that worked. I wanted a glass of wine at 11:30pm, but the bar had closed at 10pm (Sunday night, though Labor Day weekend), and they had 5 kinds of beer in the Mart but no wine available :(so i had to trek around the half-​deserted neighborhood to find wine. No minibar in the room either. The room itself was nice and up to par… but otherwise, i was not impressed. Convenient to Whole Foods, CVS etc in daytime which is a plus. And the gym access also a plus. However, somehow the overall experience didn’t impress me favorably that night.

I have stayed at the Courtyard Marriott in Downtown Silver Spring many times because my company has a corporate rate and the office is down the road. I continue to stay at this hotel because the location is convenient– it’s close to the Whole Foods, movie theater and many stores. I also like that the hotel gym is the Washington Sports Club. However, every time I’ve stayed at the Courtyard, I’ve had issues with cleanliness of the room. I’ve found hairs that are NOT mine multiple times I’ve stayed in the bathroom and bedsheets. I’ve also found a cockroach in the bathtub, and most recently when I entered the room I found the toilet seat lid open with dirty toilet paper inside. When I complained to management they said they’d send somebody up to clean. However, when I returned to my room hours later I found that they left the door to the room entirely ajar and anyone could’ve entered and stolen my belongings! This is obviously unacceptable and they really need to up their game when it comes to cleanliness.

I know it’s just «another» Courtyard in another city, but I really like this one. I just finished a business trip where I stayed 2 weeks. Every staff member I ever came in contact with was very friendly and went out of their way to be helpful.
The proximity to Whole Foods and a ton of other food and entertainment options, and the fact that the hotel gym is a full-​fledged gym with a lap pool makes it certain that I won’t consider staying anywhere else.

Third time staying here. Staff is friendly and helpful. The rooms are clean and up to date. Love the jacuzzi tubs an extra but awesome. Close to a lot of food and shops. Will stay here anytime we come to this area

Solid showing for this hotel. The service was great, the food good too. The shuttle drivers stood out as being courteous. The room was clean and I loved the desk– the front table rolls out and the chair is an actual office chair so it’s quite flexible. Only downside was our first phone call was underwhelming and my darn key kept demagnetizing. The weird thing about this hotel is that the entrance is hard to find.

Stayed here for business. Great location. Lots of restaurants and shopping near the property. They really got into the Halloween spirit with a pumpkin contest. Jessica at the front desk was so pleasant, after my long flight and remembered me the next morning. Jan, in the Bistro bar, was chatty and friendly. So delightful when you have to travel for business.
The rooms are what you expect in Courtyard; clean, comfortable and quiet. Thank you!

A well located property with many restaurants and much shopping within a block or two. As well, the Silver Spring Metro station is two blocks away. The hotel does have a shuttle van — perhaps it goes there?
Quite lively outside but that noise didn’t seem to make it up to the 10^th floor where I had a very quiet room. Work desk, large flat panel TV, mini-​fridge, coffee service and enough outlets in the right places that it’s clear this hotel is designed for business travelers.
I did not spend any time in the lobby or restaurant other than walking through it. Hotel wireless is free, with an upgraded speed for Gold and Platinum members of the Marriott Rewards program.
Parking is not free, but it’s well discounted. Pick up a parking ticket in the morning after you leave — it’s stamped for 7:00 AM so you’re only paying for the time after that. Or if you leave your car here, that morning would be the only parking you’d pay.
As for why it’s not five stars, I have to wonder about a hotel that says they care about the environment when the towel I left neatly over the towel rail was replaced every morning. And today when I returned after a full work day, every light in the room was burning brightly while the thermostat was set to a chilly 71.

I love Marriotts. LOVE! And yes, I’ve got a bias towards this brand of hotels (I’m not sure why — nostalgia?).
The hotel is impeccably clean, well kept and with a gorgeous lobby. The snack/​mini-​shop by the front desk was well stocked with a variety of items, sodas and waters, fruits and vegetables, candies and chips. Something for guests with pretty much any minor craving.
The rooms are fairly spacious, with plenty of pillows. Bonus: they come with mini fridges by default (hurray!). When I walked into the room there was an overpowering scent of clean. It was like a Febreze commercial, except every single Febreze commercial all at once. An odd complaint, but the overpowering scent of cleaning product was enough to make the eyes water. But hey, at least I knew the room was zestfully clean!
Another minor quibble: I had asked for a roll away bed (which was an option on the site when I reserved the room). However, the hotel does NOT offer roll aways despite what the site says. This caused a bit of an issue for us, but one we were able to work out (though one of our friends had to sleep on the floor — which was a pretty big disappointment for us).
Overall, it’s a Marriott. It’s in a great location (tons of shopping, restaurants within a short walk — even a Whole Foods!). Room prices are more than reasonable, and the staff are ridiculously friend and accommodating.
Small bonus: 10% off hotel costs when you check in with Unilocal for the weekend!

Not a bad hotel — not bad at all!
I stayed here while in town with some friends to see a local concert. Aside from the fairly busy traffic in the area, the hotel was pretty easy to get into — and had a convenient parking garage attached to it (which at the time of this writing, was free). One odd thing? The lobby was not on ground level. Yes, you heard that right — street level is just an entry corridor, and the «lobby» level is «3». But wait, it gets weirder — if you parked in the aforementioned garage, the hotel level in the garage is *5*. It’s all very confusing the first time you arrive.
That said, the lobby was kept very clean and was fairly attractive, and the service was friendly. While I didn’t eat there, the hotel bar /​snacks area looked to be decent and not crazy over-​the-​top in pricing (although it’s still hotel pricing, let’s not kid ourselves). A downside is that the elevators to the room floors is card access, so you’ll need to take your room key out every time you want to go up even a floor. I don’t really get it, since the stairwells aren’t locked, and the hotel is only a few stories tall. Also, to get to the street level, you need to use a different set of elevators from the room ones, forcing you to zig-​zag through the lobby. Not that big a deal, but it is a minor inconvenience.
Our room was nice, and very, VERY clean. No, I’m serious — when I walked in, it was like someone lobbed a smoke grenade filled with febreeze into the room before giving us the keys. It aired out quickly at least, but boy was that an overwhelmingly lavender experience. The beds were comfy, linen wasn’t scratchy, and unlike other hotels I’ve been to, they actually gave the double beds an EVEN amount of pillows (4), instead of making couples fight to the death over who gets to use the extra. The wifi was free but must have been saturated when I visited, since it was all but worthless — even low quality youtube videos were choking.
I’d come back again for sure — the hotel was comfortable, clean, and in a prime location for all the shops and whatnot in the area.

Had to be in Silver Spring area for work again, and this hotel is just perfect. Feels new, simply can’t beat the location, there’s a bar inside, and instead of a little fitness closet, you get access to a whole fitness club with a lap pool included!
Free WiFi was quick, I love that there is actually a «guide» menu to the TV like you get at home so you can find stuff rather than channel surfing. I spent a lot of time sitting in the lobby working and it looked like there were quite a few people that were regulars there, doing the same thing, working from the lobby.
The Metro station is right down the street, which was great to take into DC where I went to people watch for Halloween. Once I got there, I was SO glad I didn’t drive because traffic looked insane.
Whole foods is right across the street from the hotel, to grab some snacks and drinks to stock my fridge, but there were tons of restaurant options in walking distance. One is a few blocks away, but the driver will take you, but it’s called «8407 Kitchen Bar» and I absolutely loved this place. Great food, great prices, friendly staff, and a nice atmosphere. It’s right around the corner from the Discovery building.
Hotel staff was warm and friendly. Will definitely stay here next time I’m back!

Upon arrival, this hotel was only at 3 Stars. We pulled up on the Fenton St., which is not a true front entrance to the hotel. I can’t imagine arriving late after a long flight and not knowing to go around to the garage for the mall. They really need some clear signs. I followed the signs that they do have, but I was perplexed as i walked past a café/​restaurant looking for the front desk. I walked up to a group of free standing desks that had what looked to be computers on them and stood there for awhile hoping that someone would show up. I still wasn’t sure if it was the front desk until a woman came out 5 minutes later and told me.
Anyway, once we parked our car in the garage around the corner, we were able to check in. The rooms were nice and clean and surprisingly quiet. There is a shuttle that runs until around 10:45 pm, that will pick you up and drop you off locally. This was especially nice because we didn’t have to move our vehicle to go to our dinner reservations. The staff at the front desk are helpful and very polite. I think the hotel is slightly overpriced, but they might be doing that to keep out the riff raffs that hang out in the local shopping area.
This is a good hotel.
4 Stars!

Got put on the 6^th floor next to college kids who were room-​hopping and talking all night. Paper-​thin walls and connecting doors to rooms made it feel like a dormitory. Other people on floor complained and then me. Front desk stated they would send security to talk with these kids, but nothing happened until they finally got tired at 3:00 am, shut up and went to bed. This hotel has a veneer of upper class, but is cheaply constructed and service response sucked. The fitted sheet didn’t fit the mattress and kept coming off. Middle drawer on bureau wouldn’t close properly. Really a poor example of a Marriott hotel.

We stayed on the 10^th floor and really enjoyed our room. The whole place was very clean. The hallway to our room smelt so good, sort of a fruity clean smell. Our king bed was extremely comfortable with very soft sheets and good pillow choices. The hotel is also in a very good location. A lot of food and shop choices. We stayed on a Sat. for $ 119.

I arrived at this hotel with my in-​laws who had had reservations here after a 10pm cross-​country flight. After our long journey, were we met with courteous, attentive and quick staff? No we were not. In fact «staff» implies a plural and there was only one person running the hotel front desk. This person was also running the desk of the attached hotel, answering calls and getting various refreshments for guests. I do not blame this person for being stuck with all these jobs but it would have nice if they had acknowledged our existence with a quick «I’ll be with you in a minute» or «sorry for the delay» but we (and other people waiting) were genuinely unsure that this person was going to check us in. What kind of business makes one person run a busy hotel?
Also, for other Unilocalers I would like you to know that I originally posted a quick short review that the Hotel requested Unilocal remove. It read: «Absolute rubbish service. One person running two hotels at 10pm. Slow as all hell.» Any excuse to make the hotel look better than it is I guess is their policy. I hope my extended comments above qualify as a «substantive consumer experience» and I encourage others to repost any removed reviews that refuse to let places like this put a misrepresentative gloss on guest experiences. UPDATE: This sad excuse for a hotel had my review removed again because it was «second hand information.» Although my in-​laws were the ones staying in the hotel, I was with them the entire time and checked them in because they have limited English skills. It was very much first hand. Take responsibility for your hotel Courtyard instead of trying to remove reviews you don’t like!

Stayed here during my touristy trip to DC, I know I’ll be back again someday to see more stuff! This place was awesome! Maybe not the best place I’ve ever stayed but it definitely wasn’t anywhere near the worst place I stayed! We got in super late at night and the entrance from the parking garage is accessible from the 5^th floor bridge, although I guess that floor is the 3^rd floor to the hotel because the first 2 floors are an actual gym (that locals pay to be a part of but hotel guests can use), it even has a lap pool! Anyways, our room was nice and clean, I just threw all my stuff on the floor, found pjs, washed my face and went to bed. My bf utilized the desk area to work all morning while I slept in a little bit and then I went downstairs and got us some breakfast at the bistro. I think breakfast and an oj for the both of us came out to a little over $ 20 but I couldn’t even finish my whole breakfast. –_​– I always order the biggest meal and only end up eating half of it… Sigh. Oh well, it was really yummy, probably better than where we would have ended up eating breakfast. There was a mall area behind the hotel that I kept asking my bf if we could go to because I REALLY wanted a tiny crossbody purse instead of my ginormous heavy satchel purse. But no, we didn’t end up going, it was nice that that was an option though. We drove around and saw some pretty cool buildings in the area, Discovery and a therapeutics company that had a HUGE screen with wildlife clips playing, some kids and parents were outside the building just enjoying the clips the morning we drove by. Anyways, we had a good night’s rest before our crazy weekend trying to cram all the sights in.

I stay here a lot. It has a fabulous location with easy access to movies, restaurants, and the great gym that is on site.
It suffers from neglect; the towels are something that you would expect in a hotel that rents by the hour. The beds are not very good, especially for the price they charge.
Guys, you can do better. You have an incredible location, and you are getting prime rates for a grade C accommodation. Step up your game and join the modern world with good linens and good beds and internet that is reasonable speed instead of the dial up quality you have now.
For this price you should also provide breakfast or at least a voucher for the Whole Foods across the street. Oh yeah, this is an incredibly good grocery store with great take out foods and omelets made to order on weekends. Don’t waste your time with the breakfast operation in the lobby; Whole Foods is way way better.

This hotel was just average. It is more a $ 79 per night hotel, not a $ 200. For the price paid I expected a lot more. There is no breakfast included — even the Hampton Inn puts on a little spread. The rooms are just adequately sized. There is a design flaw in that when you open the door, you automatically walk into the bathroom door. There is no real room for maneuver. Also the closet is tiny. Barely room to hang my 5 shirts.
My real issue is with the heater. There is a thermostat and the heater is REALLY loud. In the middle of the night it would turn on and wake me up with the noise. It was light a plane taking off. It is so loud that you can not hear the TV over it.
Also the entrance is badly designed. There are no stairs from the 3 floor lobby to street level. Just 1 elevator. And it takes forever because it is almost constantly being used.
The hotel is well located, just a couple of minutes walk from a lot of places to eat. However I would recommend the Crowne Plaza or Hilton over this hotel.
For those other reviewers who say that the beds are comfortable, they obviously haven’t stayed at the Hard Rock Hotel in Las Vegas.

Clean, new looking rooms. Suuuuuuper comfy beds. Friendly, easy check in. Great location. We came for a concert at the new Fillmore and were stoked to find the it was in walking distance from the hotel. There’s also a cvs and a whole foods directly across the street in case you forgot anything or want to grab a quick, healthy meal.
Reasonably priced for such a good location. This will be our go-​to hotel for any Silver Springs concerts in the future

This hotel was a fair hotel. I enjoy Courtyards, but I felt as though this one was not as wonderful as others.
The entryway was poorly designed, there was just enough room to open the door, and I felt as though it was a tight squeeze, not easy to move around.
The room itself was a touch to narrow for the way the bed was, the room itself felt 95% bed.
The fitness center was not actually the hotel fitness center, the first floor of the hotel is a gym, and the Courtyard sends their guests down there. It had very limited weekend hours, and I wasn’t able to take advantage of it all, which was disappointing. With better hours, you can take advantage of the pool and equipment.
Parking is not included, unless you leave on the weekend then it is free. The lobby café was not suited for a full breakfast group.
The hotel itself is in a great location, with walking distance to an adorable downtown area. Great place to breakfast as the hotel is not. There appeared to be many things to do in this downtown area, and the location is ideal for Silver Spring events.