Bone Sweet Bone

I wanted to like this place because of the proximity, but every time I would pick up my dog he would have red spots on him as though they were too rough with him. Also, I do not think its a coincidence but we would take him there once a month and every time he would get back I would notice a flea on him and freak out.
This happened 3 times that I found a flea on him after the groomers. I haven’t taken him in to this groomer for about 2 months now and instead I take him to either the self wash at washing spot or pussy and pooch in downtown la and I haven’t seen a flea since!
They should get their boarding area inspected, because with the amount of dogs going in and out of there I wouldn’t be surprised if one left something behind for other dogs.
I wonder if anyone has had this problem???

This place almost killed my dog setting her loose in traffic, they should be closed. I went for the first time with Groupon for daycare services. I attended an introduction and came back the next day to drop my dog Luna for her first full day while I worked. I was told there would be an attendant all day and that she would be given a wall around the corner in the early afternoon. Luna didn’t eat breakfast and I left a container of food. I drove back up at 730 that evening and their parking lot was blocked by a van and there was no where to park. I called and said I was there to pick her up and I asked what time she had been out last. She had not been out all day! She was kept in their concrete room with other dogs being expected to relieve themselves indoors. Absolutely ridiculous. They offered to bring her to my car since I could not drive up to the business. Several minutes later I hear honking behind me on Sunset boulevard and see my little dog running around in circles in the middle of an interesection. Cars honking and no one insight trying to catch her. I run out of my car directly into traffic and scoop her up. I dropped her off with a harness but they tried to bring her out with a leash attached to her collar and she slipped out because the shape of her head. Hence the harness! These people were not apologetic at although their irresponsibility almost killed my dog and me in Friday night Sunset Blvd traffic.

Best day care place in silver lake! Amazing staff and great retail selection for your dogs needs.

Took my fur baby here this morning and had a wonderful experience. My dog is middle aged boy and I’ve never had him professionally groomed so I was a little scared because he can be a bit a temperamental. Surprisingly he seemed at ease here and when I picked him up he was so relaxed and not even that excited to see me haha. (I took that as a good sign seeing that he wasn’t stressed and trying to run out the door) he looks and smells great. Price seemed about right compared to the other places I called. I’m very happy and will be back!

I really wanted to like this place. It’s new, it’s close to home, it has decent reviews. But I was wary of going in for grooming after going through all of the reviews and reading through the few negative ones. They were really harsh reviews, each detailed the horrors of picking up their dog (s) and seeing botched haircuts and/​or injured pups. Against my better judgment, I shook off the doubt, went off of their 4.5 star rating, and brought my Gerdy in.
Long story short and without going into the details of their shitty customer service, the grooming here is pretty bad. The groomer chopped off the tip of my dogs tail. Look at it, guys. She has a flattop cut, like Kid from Kid ‘n Play, but on her tail. More disturbingly, they cut up her loins. She has a series of scratches and scabs from where the clippers had nicked her private area. Poor Gerds keeps licking herself and probably wonders why I like torturing her.

I just picked up my two pups from this location. The first thing I noticed was that weren’t stressed out or scared. They were happy! That’s saying a lot, because my dogs are two yappy and shy Maltese who seem really miserable when I pick them up after their seasonal grooming from other places. The groomer was very nice and caring and gave me advice on how to clean their eyes and ears. (Thank you! I will do it!)
The overall experience was great, The receptionist gave great customer service and the price was decent for a bath, haircut, flea bath, nail clipping, ear cleaning, and gland extraction.
I will definitely be coming back once my pups need another grooming service! Thank you so much!

I took my dog to get a bath here approximately a month ago. I live nearby, I checked up on groomers, called a few, including this one. I have a chi/​Pom mix that is a NEW rescue that cannot be bathed at home (like my other two dogs) and most of the time bites when he loses his control. He is still working on trust building. I called ahead and told the front desk my dog is small but I think he’ll bite, will you still take him? She assured me that is «what groomers are for» and said to bring him in at noon. He has black nails, I asked if they had experience in clipping them short enough because other groomers are scared of making them bleed (understandable) and they are always too long, she said they clip AND file and that wouldn’t be a problem.
Here we go in at noon. My little guy was upset and did not like the front desker (not surprising-​he is very shy) and she asked me to walk him back to put him in the cage for grooming hold. I did so-​then she asked me to take his leash AND collar off which I thought was bizarre? When does the owner take the collar off the dog? What if he gets loose by some remarkable circumstance? Maybe I haven’t been to enough groomers.
Anyways-​I cringed upon leaving him but knew he really needed a shampoo to say the least. I asked if he’d be muzzled (I’d hoped) and she said most likely. She could not brief on their muzzle procedure when I asked her how they did it.
They called around 2:30 and Left a message saying he was ready. I show up a few minutes later and tell the now new front desk girl my dogs name and she went to the back. Came back up front empty handed-​said do you mind getting him? He bit me earlier.
Before I got him, I asked her how he bit her. apologized profusely. told her I had told the other girl about his biting and they assured me it would be fine. She said «yeeeeeh, he bit the other girl and the groomer and then me». When I asked if he was muzzled she said «most likely, I’m not sure». I said «what do you mean? Can I speak with the groomer because he is a rescue and I need to check his behavior», she said the groomer had already left for the day. I asked if she knew any information around the experience with my dog or was there anyone in the shop that was there at the time and she said no. I asked for the owners email address and she gave me the main email-​that the front desk gets. C’MON. It had been a little less than THREE HOURS. Someone had to have experienced something.
The people that work here are unavailable for a consultation-​not to mention, they were unmoved by an aggressive biting dog that didn’t seem to matter one bit. I have 5 animals, he is my latest rescue, I need to know about his experience and if there was trauma around it and these people have no idea what the hell they are doing. And to not have any notes/​messages/​contact with the ACTUAL groomer is ridiculous. I did not contact the owners of the business because I think it would be a waste of my time. All of the employees were clueless which shows a lack of leadership in my opinion.
After I did go back and retrieve my buddy, his nails were clipped and super sharp. They did not seem to have been filed at all. I asked her if they were filed, and again, she had no idea. And I am specifically writing this review because since I’ve brought him home we have been fighting itchy skin now around his neck, shoulders, and ears. He’s been with me since December and has never had itching before I took him here.
My beautiful, loyal dog will NEVER go back here for a grooming. What a shame-​so close to home. I know my dog bites, I also know groomers that specialize in aggressive dogs. Bottom line: don’t take him if you don’t know what you’re doing. I apologized for the behavior but I don’t feel bad.
In the end, they didn’t even ask if he was updated on his vaccines. And he supposedly bit three people.
The most unprofessional dog caring facility I’ve ever been to.

I have only taken my dogs in for grooming and have also recommended clients to this spot after my experience. They too had a good experience. I received very efficient service and the grooming was done perfectly from what I could tell. My dogs were happy and no mishaps which too many places around here seem to have major issues with! So far I completely trust Bone Sweet Bone with my doggies. I dealt with a very friendly and professional groomer who was great with handling my dogs.

I usually take my dog to the washing spot down the street but since they were closed my husband decided to try this spot. They did a great job taking all the knots out of her hair & even left enough to make a cute cut on her head. I would recommend this place, however the only thing I had an issue with was the bows on her ears. They were cute but when I tried taking them off, they looked like they were glued on her. I have heard so many bad stories of bows being glued or left on 2 long on dogs ears it starts cutting their circulation I decided to not take a chance. Overall this is a good place for grooming

BEST DAY CARE IN SILVER LAKE AREA!
LOVE THIS PLACE I been taking my baby dog Vita since they opened at least 4 to 5 days a week to BSB day care (depending on my schedule). I can’t even explain how happy makes me to know that she won’t be alone at home all day but playing with other dogs and being taking care of by real sweet people and great professionals. The place is clean, you can see the dogs playing around all day from the outside window. I LOVE THAT, so thoughtful! My little vita has fun all day: play with the ball, take comfortable naps and share great moments with other dogs. SHE RUNS ALL DAY since their spaces are big, for her is like being at the dog park all day long. So, she comes home happy, relax and tired and doesn’t destroy my couch! ha! or chew on my shoes :)
Thank you so much Santiago for suggesting me the right food for my Vita, since she was allergic to the one I was giving her and I had not idea, what was causing her skin breakouts.
BONE SWEET BONE You are a truly bless to Us.

First timer! My dog is a pup and I was a bit skeptical since they just opened up a few months ago. I walked in and they were all very friendly offered me an appointment for the weekend and I took it. I explained to the lady who was cutting my pups hair what I wanted and she did a great job. I was very happy with there service as well as there customer service. I will definitely be going back found a great spot that I’m happy with :)

This is seriously one of the best grooming places we have found in the 9 year of owning our fur baby. We have a challenging little pup that has a fear of groomers due to a bad experience. She is now always on edge and one time didnt even let a groomer finish because she was so scared. We decided to bring her to Bone Sweet Bone to get a proper hair cut. I spoke with the owner, the groomer, and several other staff members and informed them of the challenges of our pup. They were all so great and our doggie not only got a great grooming out of it, she came out HAPPY!!! That’s never happened before! We will be coming here for grooming need from now on.

It is always a little scary to leave your dogs somewhere new! We were relieved by the kind service, clean facility, and mostly how happy our dogs seemed at boarding.
We have two small dogs that were enjoying themselves so much, they didn’t even see my husband at first in the big front window to the cage free facility where they were kept when he came to pick them up.
For cage free boarding where they always had a human checking on them, the cost is very fair especially with a discount for a second dog.
They also have a great groomer on site that is $ 30/​boarded dog — they look and smell great!
Thanks for taking care of our fury family members! We will be back!

Love this place! I live in silverlake and was actually taking my dog to there studio location! Glad they opened up another location here. Friendly staff and professional, definitely recommend this place!!!

Love this place! Used to go to k9 loft on sunset for Merrick grain and poultry free dog food. Checked this place out and they had the exact same food for $ 15 cheaper! Booya! Guy working was super nice and friendly. Thought it was weird they gave me the option to tip him when I paid but I didn’t anyways! Be back y’all!

This place is so cute and the staff is so friendly! So glad their in the neighborhood now. Definitely my new spot for my yorkies grooming and daycare.

ABSOLUTELY AWSOME! This place just opened up and apparently they have a location in NoHo area as well… I can see why they expanded! They’re AMAZING!
I had a party to go to day of and needed to board my 2 ½ old month puppy for the night they took him on short notice filling out the evaluation was a breeze & he was so well taken care of. No kennels which I was so happy with, organic food available & fed to your pup or dog if that’s your preference! And such an amazing staff. I left with a gorgeous new grey harness for Shoba, leach, new toy & his nails clipped! I would give 6 stars if I could…
Defiantly buying a package here & highly recommend ‘Bone Sweet Bone’ to all dog owners who love their pets!

I was strolling down Sunset Blvd and found pet paradise! What drew me in was all the cute Halloween costumes/​wigs they have on display, I am head over heals with the Tinker Bell & Snow White outfits! The wigs crack me up, I want to get all of them for my Yorkie. They also carry a lot of high quality foods & supplements for my little one, at a great price too! I will definitely be coming here to get all my pet needs, I am looking into getting a new bowl and saw some really cute ones here. I might even try the daycare services they offer for whenever I wanna get some errands done around the area, so glad I found this place!

Amazing place the stuff is very good with the dogs !! My dog vita love to go there every day !!

Love bone sweet bone and so does Maximus, my miniature schnauzer puppy ! My first time there I dropped him off for a day care service. Maximus was so tired because he had a fun day when he came back home ! The staff was extremely warm and friendly. The owner happened to be there and she was super sweet too ! Maximus will be back soon for many many times to come.