Omni Moving

The owners came to my home in October 2015 to look over everything very carefully in order to determine what size truck was needed. I have moved many times and had a good idea ahead of time what size to get. They spent at least an hour there, making many notes and going over everything. Without going into detail, what happened was unthinkable. They arrived with a truck that was too small. After loading it more than half way with less than half of my belongings, they finally realized this. They had to get another truck — THE NEXT DAY — and unload an reload everything. They also kept saying that there was no way the motorcycle was going to fit. Well, not only did it fit in the larger truck, but there was room to spare. The second motorcycle would have fit as well, but I didn’t want to deal with them any further, so I put it in my pick-​up truck and hauled it myself (three days, two nights). This incompetence on their part delayed my trip a full day, which was a huge inconvenience.
In transit from NM to MO, I found that it was going to take extra time to transfer our funds from the NM bank to a different bank in MO. This was completely out of our control and I felt horrible about it. I spoke with the owner and told her what was happening and that I had no choice but to mail them a check for the balance, rather than paying the balance upon delivery. The owner said she understood and trusted me for it. I repeat, I felt horrible about it but had no control over the bank. When the delivery was made, I had not yet arrived, but my husband was there. I received a call from the owner wondering why my husband didn’t have a check for the driver. Was she incoherent the day before when all of this was discussed??? Interestingly enough, the unique legs to my desk were accidentally left with the driver, and the owner did not mail them to me until my check was received by her… held hostage?
The female owner, although nice, is clueless. The driver and the hired hands were very capable and nice as well.

They came to see what all my parents had in the home and decided what size truck they would need etc. All details were made and they were to come load up and deliver their items to Deming NM. Well, the movers were tired and left my parents high and dry with all their belongings (yes beds!)in the moving truck. The agreement was to be done in one day so my parents were JUST as tired if not more considering they are double in age of the movers. So they had to dig out a blow up mattress and did not get their items till the next day. They also had to pick up a truck load of items that the movers «didn’t see».
Horrible company! Don’t use them unless you don’t need your belongings to be delivered in a time frame that you tell them.