Windemere Hotel and Conference Center

Staff is great! Room is decent, nothing wonderful. Delicious breakfast that is free for guests.

Very nice. Stayed here a few years ago before the remodel. NICE changes. Upscaled lobby. Frederick was a gracious and phenomenal host managing the the lounge and restaurant. Servers attentive and courteous. Rooms a little dated but have new carpets, clean and spacious. Give this a try.

The hotel was ok. Clean. Very friendly front desk. The breakfast was a little disappointing after seeing some online positive reviews. Now the kicker. I had dinner elsewhere then got to the hotel bar right before 8. Mellow. Couple of other people there. Didn’t know it turned into a gangster night club at 8. Other people at bar immediately left. I hung out for about 15 min to see the clientele. When 3 – 4 people arrived and they were all wearing hats and t-​shirts that said «thug life» I left.

The Hotel was Way more than we had expected… the price was the cheapest
In town… but we got the Best Value. the room was Clean & Spacious. The Location ‚
Right Across the street from The mall. The Best thing was the BREAKFAST,
Served from 7 – 9 am, But it was a Real Breakfast. You got to choose off Of
A Menu, and the waitress brings it to you, Everything… I had a Denver omelet, home fries, and a bagel w/​cream cheese. My friend had Pancakes & Bacon.
It was Delicious!!! So … I would recommend the Windmere Hotel… If visiting
Sierra Vista… it was a great Experience.

As with many, prior to selecting a hotel in any city. I’ll read reviews from both Unilocal & Travel Advisor before making a reservation. Reading not only the positive reviews but also the negative to balance out my choice. Being the positives out weighed the negatives on the Windemere, with many of the negatives 2 to 3 years old. I’m glad I selected this hotel for our 5 day stay in Sierra Vista. For the current price it was a great value! Most of the negatives noted the hotel rooms are dated, which is a true statement. However, I can confirm the rooms although dated regarding décor, tile in the bathroom etc., the rooms’ interiors were clean & we had two different rooms. The included breakfast buffet was comparable to what many of the other chain hotels offer. Without question what stood out was the extremely courteous and professional staff at ALL levels. Which leads me to believe there has either been a change in staff members or an emphasis and training on quality customer service, referencing some of the dated negative reviews. Ruby and Steven at the front desk were extremely helpful. The Chef would come out each morning to check on the guest in the breakfast room. The GM each morning would walk through the breakfast room to greet those in the breakfast room including Sunday morning. At no time during my 5 day stay did I feel the front desk or GM wouldn’t address anything reasonable in a timely manner. My wife and I will definitely return to the Windemere on our next visit to Sierra Vista.

This is the best place in town to hold large banquets. We have been there a couple of times for military functions and always enjoyed the food and service. Their rooms are a bit pricey for what you get and need a bit of renovation/​updating. However, everything else seems great.

My boyfriend and I were visiting family in Arizona so we decided to stay at the Windemere for the weekend.. It was perfectly situated close to our family and some of the places we wanted to visit in Southern AZ (Bisbee, Tombstone, Tucson!) The hotel was really nice, clean, quiet and the beds were super comfortable. The pool area was just off of our room and a dip in the hot tub served as a great end to our daily adventures. Lots of local amenities are also close by! We’ll definitely be back.

This hotel is run down and in need of cleaning, updating, and better management. Room had carpet with rips and stains. Only one small straight back chair in the room. Blank walls, very plain, naked room. We were provided only one wash cloth and one hand towel. Had to go to the front desk and ask for a second wash cloth. The 100% polyester pillow was flat and thin. Breakfast was a small table in the hallway with very few choices. Overpriced and poor value. Go someplace other than this hotel.

We had 6 travelers staying in this hotel for a business trip. All 6 came back sick, the air quality was horrible. The rooms were not cleaned every day… The external door did not lock to the hallway, leaving security an issue. The breakfast area wasn’t staffed for two days of the stay, dishes piled up and it was aweful. Running out of food etc. The front desk clerk was rude and said «we DO give her two days off a week». Ever heard of staffing someone else on her day off people? Lighting in the hallways was off. Just an overall terrible experience and not worth a stay again.

We just had a family reunion there. This past wknd. The staff was amazing. It was nice, clean, drinks at the bar were good. Breakfast not so good. The bed was comfortable.

We were there for a birthday party in the ball room. The hotel was ok. I don’t think it’s laid out very well. The elevators aren’t close to the lobby and you have to kind of hunt for them. The rooms were clean. However when I entered the room, it was musty until a few hours after the AC ran, then it seemed to clear up. It was ok.

I got this place via a Hotwire reservation. The lobby entrance was nice. The exterior has been remodeled in the last few years. I got a third floor room and at least it was quiet during my stay. It’s kind of got a funny smell on the third floor, my friend who used to work here like 15 years ago when she was 18 said that it’s because it used to be the smoking floor. BLEH gross. Ok, well moving on. The ice machines are decrepit and one didn’t even work. My room appeared decent enough, but I am less than thrilled with their bed linens… they have no comforter or quilt on the bed, instead it’s fitted sheet, flat sheet, blanket covered with another flat sheet… pretty cheap and oh by the way there was no extra blanket in the room either. I stayed up pretty late most nights and did not have my room serviced everyday, so I was pretty annoyed when I had not had my room serviced for two days and then on the third day around noon called the front desk and let them know I was leaving and would they please have my room serviced. Sylvia told me no problem. I took my privacy sign off the door and left for the day. When I arrived back at 8:15 at night I was irritated to find my room had not been touched and therefore I had no clean towels. I called down to the front desk and spoke with Jocelyn (who incidentally was very courteous), however she said the maid staff notes said my privacy sign was on my door. LIE. I took it off when I left and had called down requesting service at noon & it was still off when I returned as I was speaking with her on the phone. So, she had some fresh towels sent up, but they didn’t bother to remove the dirty towels at all. Then at 8:30 I called the restaurant for dinner… they were closed. Seriously a hotel restaurant closed at before 8 at night? Wow, so I called the front desk and she said I could get room service from the bar. I called down and as a vegetarian they had nothing more than a salad and desert that they could offer. That’s pretty bad. I ordered a mojito to drink and it was the worst one I have ever had. They need more selection for sure as well as the ability to serve differing dietary needs. On the plus side the room had a fridge and microwave. Plenty spacious too. I wouldn’t book this place by choice again though. Hotwire had this hotel listed as a 3 star, but I wouldn’t rate it that high. Bathrooms look like they have been half updated and half stuck in the early 80’s. The door to the hotel room and the bathroom looked like they were from the 70’s. At least the beds were comfy even though the lack of a comforter, quilt or extra blanket sucked. Oh and the elevator felt rickety and looked very worn out too. Since I booked this place through Hotwire, I had already paid for my two week stay in full. I would not stay here again, I’d go get a room at the Hampton Inn or Fairfield instead.

Definitely surprised by this one! I usually try to avoid independent hotels because you never know what you are going to get. But I am glad I stayed at this one for a week while I was in town for work. Although the hotel was probably built in the 80’s it has been updated nicely. The rooms have flat screen tv’s and DO NOT have the gross quilted comforters. There is a nice court yard pool area with a hot tub. The hotel offers one free drink ticket for each night you stay and a free hot breakfast buffet. Overall, I’m definitely glad I stayed here.

I would rather starve to death than ever dine here again. I ordered the fish and chips and it was literally the worst mean of my adult life.
It took 45 minutes to bring me an overcooked, grease filled plate with three brown turd looking things that turned out to be the fish, and the worst chips you can get this side of accidentally microwaving Orieda.
The bill was spend as all get out, and it was a meal that made me feel sick to my stomach in less that 20 minutes.
No thank you.

Overpriced, long in the tooth.

Wow, I didn’t know this many old people were in Sierra Vista. My sister lives down here. We stayed here while visiting her. This rooms are normal hotel rooms, but when you wake up to the «buffet» that they have in the morning, jeez, it’s geriatric central. But what more do you expect in a town like this. I mean, I’m from L.A. and I hear that any town that there is a Golden Corral restaurant in, expect to find some good ol’ red bellied conservative golden age citizens. From what I hear, in this town, they call the hispanics «illegals», even if you’re a citizen.

I don’t even know where to START.
First of all, Crystal of Doom sucked. We waited at the midnight showing, then I was SO tired I slept through the second half of Charlie Murphy’s comedy show at Cobb’s the next night. Then I had to wake up and STILL needed to pack, get my dress, and go to work. And then leave at 3 to catch my flight. So not only did flying with a layover in Phoenix do me in, but so did the rest of the week and my 8 hours of sleep in 60 hours.
So you can IMAGINE how put off I was when I found out that Sierra Vista was really an HOURS DRIVE SOUTH of Tucson. At 10pm, all I really wanted to do was lie my head down on a pillow and sleep for 8 months.
We finally arrive at the hotel. First of all, it looks like the 80’s. Which is to say, it’s not that great. They’ve updated since then to meet REGULATIONS and to say it’s in that particular time period is just saying they seriously need to rethink safety concerns (*cough cough* that damn elevator).
All I want is my damn room. We walk in, and the idiot behind the counter says «My shift ended 5 minutes ago». Oh really? Well then get the fuck out of the front. I want my damn room, it takes 3 seconds, and you’re a bitch. Grow up.
Then the guy gives Rob attitude. Hey dude, it’s not my fault that you chose to stick around in this rinky dink town, so stop taking it out on people who are here for obligatory purposes (aka a wedding).
The room itself kept going from hot to cold, at least 8 billion times a day and night. I would wake up super hot, go back to bed. Wake up super cold. Super hot. Super cold. It stopped finally when we just decided to manually turn the heat/​AC on throughout the night. Fucking ridiculous.
The shower? Talk about water conservation. I take 5 minute showers – if the water wouldn’t trickle out of the damn showerhead. Instead, it took me 15. Oh and conditioning shampoo? Not really.
Then I realized, on our way back to the airport yesterday, that my brother works for the Marriott, there was a Marriott right across the street from us, and we could have gotten a discount.
FUCK.
But at least I got to shock the hell out of Rob a few times in the hallway: D (woohoo go crappy carpeting!)